Towneplace Suites By Marriott San Jose Downtown

Hotels
Marriott
10 (104 reviews)
495 West San Carlos Street, San Jose, California, 95110 , San Jose , US

Pets allowed

Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Elevator
Television in common areas
Free breakfast
Multilingual staff
Smoke-free property
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Good breakfast options
Cons:
Extra parking fees
Transient area concerns

Categories

Cleanliness
10
Multiple mentions of cleanliness, with guests appreciating clean rooms and facilities.
Service
10
Numerous reviews highlight the courteous and helpful staff.
Location
10
Location has some downsides mentioned, like transient foot traffic around the area.
Room Quality
10
Many rooms described as clean and comfortable, although some noted issues like hard beds and AC positions.
Amenities
10
Basic amenities met expectations but some guests were surprised by additional fees.
Value for Money
10
Guests felt the value was generally good, though parking fees were a noted downside.
Food and Beverage
10
Breakfast received positive feedback with a variety of options cited.
Overall Experience
10
Overall positive experiences noted, with intent to return prevalent among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:40

Property Description

Experience the perfect blend of comfort and convenience at Towneplace Suites By Marriott San Jose Downtown, where your stay is our priority.

Modern Amenities
Unwind in one of our 176 stylish guestrooms, complete with flat-screen televisions and complimentary wireless internet access, ensuring you stay connected during your visit.

Start Your Day Right
Indulge in our complimentary continental breakfast served daily, providing a delicious start to your day as you fuel up for exploring the vibrant downtown area.

Outstanding Service
Our dedicated multilingual staff are available 24/7 at the front desk to cater to your needs, along with handy dry cleaning and laundry services that ensure you always look your best.

Don't miss out on an unforgettable experience—book your stay today!

Important information:

  • Parking height restrictions apply.
  • Guests can access their rooms with a mobile device.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Parking

    Parking height restrictions apply

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

10
Based on 104 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
R
Rudy and Jacquelyn
10
Pros:

Absolutely wonderful stay. The room was very clean and I just love that it had a kitchenette. Although I did not use it because we only stayed for one night. I can’t say enough about this hotel. We will definitely go back.

2025-10-12 via Nuitee
K
Kenya
10
Pros:

Great experience, awesome staff and loved the complimentary breakfast

2025-10-09 via Nuitee
M
Manny
10
Pros:

Very nice place definitely coming back

2025-10-07 via Nuitee
M
Maria liza family
10
Pros:

It was easy check in and the man at the reception was friendly and was very prompt and helpful when we wanted to watch baseball in the lobby and at the lounge .
The lounge on the 8th floor was very nice as they have big flat screen tv . It was perfect as we watched baseball game.

The room was spacious even after laying out the sofa bed.

This is a very new property as they only opened mid this year .

They need to improve on the cleanliness because we found a yogurt cup as we opened
The couch to turn it into a bed .
I always carry with me Lysol spray and true enough I needed it after I inspected the toilet seat . I also found eyelashes on the counter sink .

Hope they improve the cleanliness.
However over all , we like the facilities , the room and the guy at the reception and the guy who helped set up the tv .

2025-10-05 via Nuitee
V
Vahe
10
Pros:

Love it

2025-10-04 via Nuitee
A
Alishia
10
Nice hotel
Pros:

The bed was very comfortable and the room was very clean and a decent size for a studio. It was a very peaceful and quiet hotel. The only problem for me was the feather pillows, as I am highly allergic.The pull out couch bed was a little hard for my daughter, but she slept ok and it was better than a bar in her back from a pull-out couch. It had a full size refrigerator, microwave and small stove with sink. That was very nice. I was very sad that breakfast ended so early during the weekdays. We stayed there for a SAP center concert, and the walk to the arena was short and sweet.. about 15-20 mins and about 1 mile away. I would only walk in daylight though.. we uber'd back at night.

2025-10-03 via Nuitee
J
Jon
10
Pros:


Very nice desk girl and the room was fine

2025-10-02 via Nuitee
S
Susan family
10
Pros:

The check-in process was easy and the staff were welcoming. The layout of the room was exceptional. We had the room with a single King bed. With the bathroom door around the corner from how the bed was facing, the light from the bathroom did not disturb anyone trying to sleep. Although the hotel was at capacity, it was very quiet! The morning breakfast area did have a rush of people, but everyone was courteous of others. I don’t believe there was much by way of walkability, but we were driving to our destination, so that didn’t affect us. If I stay in San Jose in the future, I will return to this hotel.

2025-10-01 via Nuitee
C
Carlos family_with_children
10
Pros:

Good temperature. Plenty of towels. Clean.

2025-09-29 via Nuitee
V
Vanessa
10
Pros:

Stay was great! Front staff was amazing

2025-09-29 via Nuitee
K
Karina
10
Pros:

I loved it here my king suite was beautiful and it was walking distance to down town

2025-09-29 via Nuitee
J
Jennifer
10
Pros:

The bed was very comfortable but the pillows were thin. Other than that the room was clean. I would stay here again

2025-09-29 via Nuitee
M
Mark
10
Pros:

New property, nice rooms.

2025-09-28 via Nuitee
R
Rick partner
10
Pros:

Great Staff.

2025-09-23 via Nuitee
G
Gum partner
10
Pros:

very well equipped kitchen, which they had bottles in the room because the tap water was a bit pod tasting . the rooftop area exists though the view is not very nice but it’s a good place to gather but definitely not for the view

2025-09-23 via Nuitee
T
Tera family
6
Pros:

It’s not listed very well in the description but parking is $30 extra. However they do have their own garage.

2025-09-18 via Nuitee
Y
YULIANA
10
Great stay
Pros:

Room was super clean, would stay there again!

2025-09-15 via Nuitee
S
Stefka partner
8
Pros:

The AC is positioned in front of the bed

2025-09-15 via Nuitee
M
Megan
10
Pros:

I felt safe, room was very clean & nice, great breakfast and was able to walk to everywhere I went!

2025-09-15 via Nuitee
P
Pearl family
10
Pros:

Love the service. The staff in the front that helped us check in was really helpful. The hotel is clean.

2025-09-14 via Nuitee