SureStay by Best Western Gonzales

Hotels
•
Best Western
7.5 (8 reviews)
2142A W Highway 30, Gonzales, Louisiana, 70737-5115 , Gonzales , US
1-225-6442000

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Facilities

ATM/banking
Breakfast available (surcharge)
Television in common areas
Wheelchair accessible parking
24-hour business center
RV, bus, truck parking
Parking (limited spaces)
Free self parking
Free RV, bus, truck parking
Coin laundry on site
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable beds
Helpful/professional staff
Good location (close to shopping)
Continental breakfast and good coffee
Cons:
Street noise / late-night disturbances
Slow or problematic check-in/service delays
Room maintenance issues (A/C, water, locked door)
Construction/noisy early morning work

Categories

Cleanliness
8
Multiple reviews state rooms were 'super clean' and beds comfortable; one review reported severe issues ('place was falling apart'), so cleanliness is generally good but with at least one notable negative incident.
Service
6.5
Several staff members were praised as professional and helpful, but there are service failures (long delay to check in, desk clerk unresponsive, four-hour delay to open a locked room) that lower the score.
Location
8.5
Described as close to shopping and 'close to everything' with a good location overall; downside is some street noise for rooms facing the street.
Room Quality
7.5
Beds and modern furniture were praised and rooms described as comfortable, but street noise and at least one room with A/C/water failures reduce the rating to average-plus.
Amenities
7.5
Continental breakfast, good coffee and parking in front of rooms were noted; few other amenities were mentioned, so score reflects modest offerings.
Value for Money
7
Multiple comments indicate good value for the price, but noise, service lapses, and maintenance problems make some guests feel it's only moderate value.
Food and Beverage
8
Continental-style breakfast and 'great coffee' were specifically mentioned with no negatives, supporting a positive but not exceptional score.
Overall Experience
7
Mixed overall impressions: clean, comfortable rooms and helpful staff for many guests, offset by noise, check-in delays, and occasional serious maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:36

Property Description

Welcome to SureStay by Best Western Gonzales, where comfort meets convenience in the heart of Gonzales.

Modern Amenities
Stay connected with our complimentary wireless internet and enjoy a television in the common area. Whether it's for work or leisure, our 24-hour business center and accessible laundry facilities ensure all your needs are met.

Delicious Continental Breakfast
Start your day right with our delicious continental breakfast, available every morning from 6:00 AM to 9:00 AM for a small fee. The perfect way to fuel up before exploring the local attractions!

Convenient Location
Situated just minutes from Tanger Outlets and the beautiful Mississippi River, you'll find plenty to do nearby. With free self-parking and proximity to top hospitals and venues, it's ideal for both travelers and business guests.

Don’t miss out on the perfect stay—book your room at SureStay today!

Important information:


A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.5
Based on 8 reviews
Cleanliness: 8
Service: 6.5
Location: 8.5
Room Quality: 7.5
Amenities: 7.5
Value for Money: 7
Food and Beverage: 8
Overall Experience: 7
V
Vada • family
8
Pros:

Great

2025-10-11 • via Nuitee
M
Michael
8
Pros:

Its close to more shopping than you want to permit

2025-10-04 • via Nuitee
R
Robert
10
Pros:

Good hotel

2025-09-24 • via Nuitee
T
Tarmika
8
Pros:

For the price of the room, it was great, but you get what you pay for. Check in and customer service looks good and the room was clean. With the room facing the street there was lots of noise. At 1:30 in the morning. I was awaken to a group people talking very loudly and playing music in front of my door that went on for about an hour. So with this being said, I will pay the extra money for a good night sleep and peace.

2025-06-08 • via Nuitee
C
Caroline • partner
2
Pros:

Door locked couldn't get it open my stuff in room took them 4 hours to open door gave me another room a/c didn't work water didn't work. Place was falling apart. Disgusting

2025-06-04 • via Nuitee
J
Justin
4
Pros:

Took 20 minutes to wake the desk clerk to be able to check in. Then they started pressure washing type construction, which was loud at 8:00am.

2025-06-03 • via Nuitee
K
Kathy
10
Pros:

Rooms are super clean, bed was very comfortable. All new modern furniture. Continental style breakfast. Great coffee. Good location. Parking spaces in front of each room was plus.
Staff was very helpful...

Precious AM Clerk was totally professional & has great customer service skills.
Jaquayla PM Clerk was also very professional & has great customer service skills.

2025-06-01 • via Nuitee
A
Anthony
10
Pros:

Friendly staff, clean rooms and close to everything

2025-05-29 • via Nuitee