Hotel Casa Caracol

Hotels
•
Independent
9 (7 reviews)
8a Miguel Hidalgo Centro - Supmza. 001, Isla Mujeres, QROO, 77400 , Isla Mujeres , MX
52-9981273985

listing image 1
Show all photos

Facilities

Free WiFi
Wheelchair accessible
Front desk (limited hours)
Accessible shuttle
No accessible shuttle

Review Highlights

Categories

Cleanliness
4.75
Needs to be demolished and start new.
Service
9.75
Standard quality for this hotel tier.
Location
9.75
Standard quality for this hotel tier.
Room Quality
9.75
Standard quality for this hotel tier.
Amenities
9.75
Standard quality for this hotel tier.
Value for Money
9.75
Standard quality for this hotel tier.
Food and Beverage
9.75
Standard quality for this hotel tier.
Overall Experience
8.75
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:57

Property Description

Experience the charm of Hotel Casa Caracol, a hidden gem in the heart of Isla Mujeres, just moments away from stunning beaches and vibrant local attractions.

Comfortable Accommodations
Unwind in one of our 18 air-conditioned guestrooms, designed for your comfort with complimentary wireless internet access. Enjoy a rejuvenating stay with a unique touch, as we provide housekeeping services during your visit.

Prime Location
Situated a mere 4-minute walk from the Isla Mujeres Ferry Terminal, our hotel places you at the threshold of adventure. Explore nearby highlights such as North Beach and the captivating Parador Fotográfico, all within walking distance.

Outstanding Amenities
At Hotel Casa Caracol, we cater to your needs with friendly staff available at the front desk during limited hours. We can also provide ironing facilities upon request, ensuring you look your best for every occasion.

Book your stay today for an unforgettable Isla Mujeres experience!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Private host property

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

9
Based on 7 reviews
Cleanliness: 4.75
Service: 9.75
Location: 9.75
Room Quality: 9.75
Amenities: 9.75
Value for Money: 9.75
Food and Beverage: 9.75
Overall Experience: 8.75
G
GLORIA • family
6
Pros:

Needs to be demolished and start new

2025-07-12 • via Nuitee
A
Andrew
10
Pros:

They were nice, it was clean and great location

2025-05-13 • via Nuitee
C
Carmen • family
10
Pros:

Super cerca todo, bueno, bonito, la atencion todos muy amables, todo excelente, tiene el espacio correcto y suficiente, nos encanto, regresariamos,

2025-04-20 • via Nuitee
F
Fabian • partner
10
Pros:

Excelente alojamiento, los encargados fueron muy amables

2025-04-18 • via Nuitee
S
steven
6
Pros:

It’s close to everything. It’s better than it was when it was called Sayil Hotel. Two of the four nights a worker or owners child yelled and cried til 10:40-11 pm. Take earplugs. Staff was very nice.

2025-04-18 • via Nuitee
T
Teresa • partner
8
Pros:

We really enjoyed the space in the room. The Staff was incredible fresh towels. Hanging wet beach stuff and returning it. It was right down town in North Beach area so easy walk to beaches and dinning. We really had fun

2025-03-06 • via Nuitee
L
Lisa van
10
Pros:

I really loved it! Apparently I was the first one to book when it got online, and I was welcomed in such a nice and enthusiastic way! All the staff was amazing and super friendly. The location is the best you can imagine, its close to everything, but you dont hear any noice. If I go back to Isla Mujeres, I will definitely stay here again.

2025-02-14 • via Nuitee