Premier Inn Hamburg City Hammerbrook

Hotels
•
Premier Inn
8.2 (11 reviews)
Nordkanalstrasse 20,nan,Hamburg,Schleswig-Holstein , Hamburg , DE
0049 40 80908514
Hamburg.CityHammerbrook@premierinn.com

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Facilities

Parking
Air conditioning
Restaurant
Breakfast available (surcharge)

Review Highlights

Cons:
Negligent service
Misleading communication
Uncomfortable rooms

Categories

Cleanliness
6.16
Negligent service and misleading communication affecting cleanliness.
Service
8.13
Staff were not effective in communicating which caused frustration.
Location
9.67
Standard quality for this hotel tier.
Room Quality
6.62
The family room was ridiculously small and uncomfortable.
Amenities
9.65
Standard quality for this hotel tier.
Value for Money
9.61
Standard quality for this hotel tier.
Food and Beverage
9.66
Standard quality for this hotel tier.
Overall Experience
6.13
An absolute disgrace. Affected by the poor room quality and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 14:13

Property Description

Discover the perfect blend of comfort and convenience at Premier Inn Hamburg Hauptbahnhof Sud hotel, your gateway to the vibrant city of Hamburg.

Prime Location
Nestled in the heart of Hamburg, our hotel puts you just steps away from iconic attractions like the majestic Hamburg Rathaus and the renowned Museum für Kunst und Gewerbe, making it an ideal base for both leisure and business travelers.

Unmatched Comfort
After a day filled with exploration, retreat to your super-comfy bed designed for ultimate relaxation. Our rooms provide a tranquil sanctuary where you can unwind and prepare for the adventures ahead.

Exceptional Service
At Premier Inn, we pride ourselves on providing exceptional service tailored to your needs. Our friendly staff is ready to assist you, ensuring your stay is seamless and enjoyable.

Experience Hamburg like never before—book your stay today!

Important information:

Parking at this hotel is for 24 € per night an 3 € per hour available. Underground parking has an entrance height of 2 m and offers no e-charging stations. Parking spaces cannot be reserved in advance. If there are no parking spaces available when you arrive, please contact our colleagues at reception.
From the central station: Hamburg Hauptbahnhof is about a 15-minute walk away from the hotel - or you could hop in a taxi.From the airport: You can reach our hotel from Hamburg Airport in about 40 minutes by taxi, or 25 minutes by train (take the S1).

Check-in and check-out hours:

Location

Guest Reviews

8.2
Based on 11 reviews
Cleanliness: 6.16
Service: 8.13
Location: 9.67
Room Quality: 6.62
Amenities: 9.65
Value for Money: 9.61
Food and Beverage: 9.66
Overall Experience: 6.13
C
Christian • extended_group • de
8
2026-02-14 • via Nuitee
M
Maik • couple • de
8
2026-02-14 • via Nuitee
J
Jan • couple • nl
7
Geen aanrader.
Pros:

Het ontbijt.

Cons:

Te weinig ruimte.

2026-02-13 • via Nuitee
S
Sabrina • couple • de
8
2026-02-13 • via Nuitee
M
Michael • solo_traveller • de
8
Alles zusammen ist es ein gutes Hotel.
Pros:

Gute Lage

Cons:

Wer harte Matratzen mag, wird es lieben. Uns waren sie deutlich zu hart und wir konnten schlechter schlafen.

2026-02-13 • via Nuitee
A
Anna • family_with_children • dk
8
2026-02-13 • via Nuitee
K
koppensteiner • family_with_children • at
10
Pros:

Tolles Frühstücksbuffet, angenehme zimmergröße, spitzenmäßiger Preis, große dusche

2026-02-13 • via Nuitee
A
Abdulkareem • solo_traveller • iq
9
2026-02-12 • via Nuitee
D
Dennis • couple • de
7
Hotel wie erwartet. Sauber und mit mittlerer Ausstattung. Frühstück war ausreichend.
2026-02-12 • via Nuitee
C
CARMEN • extended_group • gb
8
Clean and welcoming
Pros:

Clean

Cons:

When we don’t got to reception the room wasn’t ready and they offered a double room but we booked a twin room. So we have to wait like 30-40 mins and then the twin room that we booked was ready. Apart from that all good.

2026-02-12 • via Nuitee
D
Dilan • family_with_children • tr
9
2026-02-12 • via Nuitee
J
Jesper • couple • dk
9
Fint hotel med køkken
Pros:

Fin pris i forhold til kvaliteten

Cons:

Der mangler lidt køkken udstyr: Ostehøvl, kokkekniv, kartoffel skræller Man kan lave mad men der mangler lidt

2026-02-11 • via Nuitee
J
Julian • couple • de
8
2026-02-11 • via Nuitee
G
Georgakopoulou • couple • gr
9
2026-02-11 • via Nuitee
C
Claus • couple • de
10
2026-02-10 • via Nuitee
K
Kitty • couple • nl
8
goed ontbijt, goede bedden.
Pros:

De lokatie en de ruime bedden en het ontbijt.

Cons:

Houskeeping. We hadden halverwege ons verblijf om nieuwe handdoeken en houskeeping gevraagd maar dat is niet uitgevoerd. We hebben zelf onze handdoeken in de avond beneden opgehaald. We kregen in eerste instantie maar 1 set dus toen maar om de tweede gevraagd.

2026-02-10 • via Nuitee
F
Franziska • couple • at
7
2026-02-10 • via Nuitee
J
Jelena • couple • hr
10
2026-02-10 • via Nuitee
K
Karolina • couple • de
10
2026-02-10 • via Nuitee
P
Peter • family_with_children • de
8
2026-02-09 • via Nuitee