Premier Inn London Bromley

The manager a male was excellent in customer service.

I stayed at Premier Inn London Bromley for a week for a very busy work project. My premier plus room (502)was warm, spacious, spotless so this proves the housekeeping team are above par, any requests for towels, extra etc were happily accomodated. There were 5 Stars at London Bromley, Roy, Denisa, Rohit, Marlene and Azckee.
Wow what an amazing group of people, after a long day every evening I was welcomed back with a friendly smile, personal touch, ice cold beer and delicious food. It was a true comfort away from home.

I could not have been happier and look forward to my next stay.
Den Cogan.

Great service, nice location but for the price, the room needed some TLC. Spotlight falling out, big scuffs on wall, vent think with dust, sink plug had some sort of gunk which Iooked straight out out of stranger things. Scuffs inside the toilet

Quarto Perfeito , café de manhã top

Adi is very committed and helpful. Excellent service , tone and communication. He is an asset to the restaurant. Excellent customer service and support.

Had a wonderful weeks stay for work at a really conveniently located Premier Inn. Great access to transport links into London, car parking straight forward and affordable.

Room was cosy, quiet and the food downstairs really delicious and expertly cooked. Great variety on the menu and the evening and breakfast food can be combined into a deal, which is handy for a long stay commuter like me. Some of the best food I've had at a Premier Inn.

The staff were lovely and even though I arrived on the deadline for dinner ending, they still served me and Denisa was particularly friendly and kind.

I will definitely be back, this is my new go to hotel when travelling and working in London, a home away from home.

Low points - Bed uncomfortable and could feel the springs, air con didn't work properly roasting hot in the evening, freezing cold in the morning and bathroom quality very poor, mold and peeling paint in the bathroom, the tap and shower were worth washing in

Excellent service and assistance received from the last manager on arrival and the housekeeping assistant. Great place to stay with a quality room and food. Thanks

Stayed here as attending a wedding nearby, so wanted something cheap and cheerful. Having stayed in a number of Premier Inns over the years, I’d expected this one to be quite modern and well kept but that wasn’t the case. The room was tired with chunks taken out of the wall, peeling paint on the ceiling, and very suspicious looking brown marks on the chair. The bed was clean and comfy. WiFi wasn’t great. Don’t bother with breakfast - there are lots of coffee shops / cafes / restaurants nearby which offer much better value. Normally premier inn breakfasts are pretty good but this one was definitely sub-standard. Overall a cheap room for a night but keep your expectations low!

I had a very comfortable wheelchair accessible room equipped with all my needs , the bathroom / wetroom was a joy for me to use. Denisa and Adi downstairs were very helpful at the bar and I thoroughly enjoyed the breakfasts

Brilliant staff we had Adi serve us our meal very polite and kind to my children. Room clean and spacious and very good deals on food plus it was delicious

I stayed at the Premier Inn Bromley this week and was really pleased with the experience. The room was clean, comfortable and well maintained.
What really stood out, though, was the team.
Chef Claudio Marlene deserves a special mention — the meals were consistently well prepared, fresh, and properly cooked, with good attention to detail. Breakfast, was prepared by another chef, and was excellent too, it was clear real care had been taken.
Staff members Adi and Ouahiba were also first-rate throughout my stay as were all of the other members of staff (whose names I didn't get). They were friendly, professional, and quick to help with anything I needed, making the whole experience smooth and welcoming without being over the top.
All in all, a very good stay, made better by a team who clearly take pride in what they do. I’d be happy to return.

This is my go to place to stay when I visit south London. It’s slap bang opposite Bromley South train station and has underground discounted parking for hotel guests. There are loads of shops, cafes, restaurants and bars within easy walking distance of the hotel, including the glades mall. The hotel has a restaurant and they always serve up good, tasty food and the recently updated menu provides a great choice of dishes. The staff are always very friendly and willing to help. The bar and red staff work hard and look after guests. Adi in particular. The Premier Plus rooms are nicely decorated and a bit plusher than the standard rooms, with coffee machines, fridge, iron and board all being nice premium touches, as well as the free premium WiFi. I always enjoy my stay here. It’s WAY better quality than the main competitor beginning with T, which after several dreadful experiences have lost my custom forever. I can definitely recommend this hotel for a pleasant experience.

Had a lovely time experience at the hotel, the staff was very helpful especially Denise and helped me with everything would 100% recommend!

Denisa was great at the bar, lovely person and awesome service. Bar is clean and tidy, lots of options, great beer as well!

Checked in today and was greeted with such warmth and a smile from Roy. Room is superb, bed is super comfy and just had a super healthy meal (thanks Ouahiba and Denisa). Lovely hotel and great staff and good location.

Clean room and exactly what we expected for a premiere inn.

Really pleasant and well located hotel. Staff were friendly and helpful - Denisa got me checked in quickly. Appreciated having access to a bath in the premium room.

Amazing service, very friendly and kind staff. Food was great as well and would strongly recommend trying the sea bass!!

atmosphere sensacional. Special customer service. Adi very kind and attentive person, who cares a lot about our experience. excellent place i will come back for sure! Roy and denisa also made our experience even better