Lumber Jack Lodge, an Ascend Collection Hotel

Hotels
Ascend Collection
8.2 (47 reviews)
2980 Cook Rd, West Branch, Michigan, 48661 , West Branch , US

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Designated smoking area
Outdoor furniture
Fence around pool
Fitness facilities
Gift shops or newsstand
Hiking/biking trails nearby
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Reservation issue with front desk

Categories

Cleanliness
8.38
Very clean.
Service
8.65
Everyone is helpful and pleasant.
Location
8.39
It was very convenient.
Room Quality
7.84
Nice room.
Amenities
7.87
Wonderful pool area.
Value for Money
8.03
Standard quality for this hotel tier.
Food and Beverage
8.38
Great food.
Overall Experience
8.05
Over all a great stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:16

Property Description

Experience the warmth and comfort of Lumber Jack Lodge, Ascend Hotel Collection, where adventure meets relaxation in the heart of West Branch.

Recreational Amenities
Dive into our indoor pool, unwind in the hot tub, or break a sweat in our fully-equipped fitness center. Whether it’s a fun-filled day or a rejuvenating escape, our amenities cater to every need of our guests.

Dining Experiences
Savor delicious meals at Lumber Jack, our on-site restaurant, serving delightful selections to please any palate. Afterward, unwind with drinks at our cozy bar/lounge, perfect for ending your day on a high note.

Convenient Accommodations
Relax in one of our 81 air-conditioned rooms, complete with complimentary Wi-Fi and cable programming for your entertainment. Enjoy modern comforts, including private bathrooms with rainfall showerheads and hair dryers, ensuring a refreshing stay.

Book your stay at Lumber Jack Lodge today and discover the perfect blend of comfort and adventure!

Important information:

  • Pool access available from 9:00 AM to 11:00 PM.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.2
Based on 47 reviews
Cleanliness: 8.38
Service: 8.65
Location: 8.39
Room Quality: 7.84
Amenities: 7.87
Value for Money: 8.03
Food and Beverage: 8.38
Overall Experience: 8.05
A
Angela
10
Pros:

Was fabulous

2025-10-03 via Nuitee
N
Nicole friends
10
Pros:

Loved everything!

2025-10-02 via Nuitee
B
Bryan
10
Pros:

It was very convenient restaurant gas station and the cookies at the front desk amazing

2025-09-27 via Nuitee
R
Richard family
6
Pros:

Front desk had no record of my reservation from Expedia although I had a copy of emailed receipt of reservation with confirmation # and payment record. They were able to get me in a room for less than Expedia rate. I will contact Expedia for refund.

2025-09-16 via Nuitee
D
Dale
10
Perfect
Pros:

Very clean and staff was very friendly

2025-08-23 via Nuitee
A
Angelo
10
Pros:

Great up north feel. Ate one time at the bar and one at the restaurant. Excellent!!!

2025-08-13 via Nuitee
M
Maureen family
10
Pros:

Everyone is helpful and pleasant

2025-08-06 via Nuitee
S
Sharon
10
West Branch
Pros:

Convenient, great food, friendly staff, very helpful, nice room and wonderful pool area.

2025-07-28 via Nuitee
Y
Yadira
10
Pros:

Over all a great stay

2025-07-26 via Nuitee
M
Mike family
6
Pros:

Property was nice. Hot tub only had 3 jets working. Disappointed no breakfast and restrusant didn’t not offer breakfast either. Price was a lot more than super 8 and felt like got more from super 8. Which is where I normally stay, just thought we check out this one.

2025-07-05 via Nuitee
T
Tracy family
10
Pros:

Hotel was very clean and the bed was comfortable.

2025-06-29 via Nuitee
P
Patricia family
8
Pros:

the rooms are clean and comfortable. the staff are very friendly, from the front desk to the restaurant. My only reasons for not giving 5 stars are the lack of a breakfast and not having toiletries, hygiene products, or OTC medicines like acetaminophen or ibuprofen available for purchase. Even a spread of donuts, juice and coffee would be a nice touch in the morning.

2025-06-25 via Nuitee
P
Phillip friends
8
Pros:

Property was beautiful. Udated, clean, and a friendly staff

2025-06-02 via Nuitee
E
Erik
10
Pros:

Was a fun lodgey hotel. Would stay at again. No frills but solid rooms

2025-05-03 via Nuitee
T
Timothy
8
Pros:

What we did like was the pool/ game room area and the restaurant

2025-04-28 via Nuitee
J
Jay partner
10
Pros:

The reception staff are great. The assistant manager is also very nice. The general Manager, well I am still waiting to hear back from him about the restaurant complaint as he oversees the lodge and the restaurant.

The lodge itself is great, although they do advertise a fitness area in the lodge, yet I was unable to find it. The room was very clean and comfortable although there was no coffee maker in the room, they do offer it complimentary in reception and in the vending area.

The lodge also has the Lumber jack restaurant with it. My review is about the lodge and the restaurant review is on Google as a 1 star, I ask you to make your own opinions!

2025-04-24 via Nuitee
S
SUSAN family
10
Pros:

Beautiful place. We like the gift shop and the restaurant too.

2025-04-06 via Nuitee
K
Krysten family_with_children
10
Pros:

I love the new refreshed look! Our room was clean and stylish. My only complaint would be the shower door was weird and the floor would get wet. Also the tv remote wouldn't work.

2025-03-27 via Nuitee
M
Matt
10
Pros:

Great place to stay.

2025-03-14 via Nuitee
K
Kimberly
6
Cabin style
Pros:

Nice, clean, log cabin style hotel. Easy, friendly check-in, plenty of parking. Heated pool w/pool side rooms. Family restaurant w/a full bar. Plenty of souvenir type things to buy along with plenty pictures thatctell the generational story of this hotel.

No in-room coffee, but coffee & tea are available for guests in the lobby.

Overall a nice overnight stay.

2025-03-08 via Nuitee