The Z Hotel Soho

Hotels
Z Hotels
8 (70 reviews)
17 Moor Street, London, England, W1D 5AP , London , GB

Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Breakfast available (surcharge)
Smoke-free property
Stair-free path to entrance
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small rooms
Limited food options

Categories

Cleanliness
7.14
Many mentioned cleanliness but issues arose with room maintenance.
Service
9.11
Staff were frequently praised for their friendliness and helpfulness.
Location
9.15
Excellent location noted as central and conveniently positioned.
Room Quality
6.6
Rooms were described as small, lacking privacy and comfort.
Amenities
8.13
Basic amenities mentioned, though nothing extravagant.
Value for Money
7.59
Some felt it was overpriced considering the room size.
Food and Beverage
8.14
Food options were average with some limitations.
Overall Experience
8.11
Overall, a satisfactory stay with notable downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:34

Property Description

Discover the charm and convenience of The Z Hotel Soho, your perfect base to explore vibrant London.

Centrally Located
Nestled just a short stroll from the iconic Leicester Square and lively Tottenham Court Road, our hotel places you at the heart of London's must-see attractions, including the British Museum and Piccadilly Circus.

Modern Comforts
Relax in one of our 85 stylish, air-conditioned rooms equipped with Smart televisions and complimentary Wi-Fi, ensuring your stay is both comfortable and connected.

Exceptional Amenities
Start your day off right with our delightful continental breakfast available on weekends, and unwind at the bar/lounge at the end of the day. Our friendly 24-hour front desk and concierge services are always at your service for a seamless experience.

Don’t miss your chance to enjoy all that The Z Hotel Soho has to offer—book your stay today!

Important information:

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

8
Based on 70 reviews
Cleanliness: 7.14
Service: 9.11
Location: 9.15
Room Quality: 6.6
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 8.14
Overall Experience: 8.11
O
oguzhan
10
Pros:

Rooms are small but location is great.

2025-10-06 via Nuitee
I
Ian partner
10
Pros:

Staff was great and helpful. Hotel was great.

2025-10-04 via Nuitee
P
Peter
8
Pros:

this hotel was great value for its location, and although from the outside it looks a bit average, once inside it is a really interesting place, with open bars and I think a roof top terrace.
However, the room was very compact, no windows, and a wet room which soaked the bedroom floor, sink was impossible to wash or shave in, but the shower was good, so it was a mixed stay, would I stay again, yes because the location and value for money is superb!

2025-10-01 via Nuitee
C
Christopher
8
Pros:

Very very small rooms with tiny window. Clean, little bit over priced.

2025-09-28 via Nuitee
B
Blake
6
Pros:

Great staff, clean room but very small room with lots of noise until about 12:30 am on a Monday night. Busy area. Staff was incredibly wonderful

2025-09-23 via Nuitee
H
HAI
8
Pros:

Location!Location!Location.

2025-09-22 via Nuitee
W
william
8
Great Hotel for Short Stays
Pros:

Great hotel for short stays. I had a double room for three nights. The room was quite small but ok as i was on my own. Hotel in great location for getting around central London.

2025-09-21 via Nuitee
K
Kerryn family
10
Pros:

Great stay, lovely area and upgraded to an excellent room.

2025-09-18 via Nuitee
K
Kate
8
Pros:

Perfect location ideal for 1 night stay in London

2025-09-16 via Nuitee
L
Lucy
8
Perfect for what I needed.
Pros:

Fantastic stay. A little noisy until quite late on a Sunday but not the hotel’s fault, the pub opposite had entertainment on until 11:30. Breakfast options were limited to flatbreads and continental despite seeing menus for full English dotted around the hotel.

2025-09-12 via Nuitee
M
Miss
6
Ok
Pros:

As expected, slightly more worn than other Z hotels.
Cleaner entered room at 9am when i was getting out of the shower

2025-09-11 via Nuitee
D
David
2
Pros:

Terrible room... absolutely tiny.. Had to climb over my partner to use the bathroom... The Bathroom is a squared off glass box that offers no privacy for using the bathroom or showering.. The shower soaks the whole floor. The floor of the bathroom is rotten and uneven... rooms are only made up every other day and when I asked for fresh towels (all original towels were soaked) they didnt show up

2025-09-05 via Nuitee
N
Nino
10
Pros:

Great hotel in heart of soho!

2025-09-02 via Nuitee
J
James
10
Pros:

A great location very central with lots of things to do around it.

2025-08-29 via Nuitee
V
Verified traveler
8
Small and perfectly formed
Pros:

Good friendly check-in, we were able to drop our bags off before the 3pm check-in. The room (with added window) was very small, particularly as the large television - which seemed unnecessary - meant that it was very difficult to get in and out of the bed which was pushed right up against the wall. The shower was good but very small so not easy to dry off in the shower area. You would want to be intimate to stay in this room with it's frosted panel not quite hiding the toilet! However, we accept that it is in a fabulously convenient location so the drawbacks didn't detract. We had breakfast in the cafe and it was excellent .

2025-08-28 via Nuitee
I
Ishor Kumar
10
Outstanding
Pros:

Amazing Hotel, Room, Staff and service.

2025-08-26 via Nuitee
K
Katrina
10
Superb hotel, highly recommended
Pros:

The hotel was lovely. The room was small, but well appointed and had everything we needed, including working AC, which was needed after a hot day in London. It was in the heart of the theatre district, with the Harry Potter show literally a hop, skip & a jump from the hotel front door! We were seeing Stranger Things, which was a 5 minute walk from the hotel (an excellent show!).

The staff were very friendly and helpful, and the food was delicious (we had pizzas for dinner and they were very tasty!). Under 12s eat breakfast for free (with a paying adult).

I will definitely stay here again as it was positioned perfectly for Leicester Square, China Town, the theatre district and for shopping down Oxford and Regent Streets (a taxi from Waterloo to the hotel was roughly £19).

2025-08-24 via Nuitee
P
pamela
6
Pros:

The location was excellent, close to many tube lines. My only complaint was the room was so tiny that it was claustrophobic. I could barely walk to the bathroom from my bed as my suitcase was on the floor. It was hard to be in the space without wanting to get out as soon as possible. The AC was freezing and I couldn't lower it.

2025-08-20 via Nuitee
E
Elizabeth
2
Pros:

This was a terrible hotel and not as advertised. Soundproofing was non-existent. The mattress was a hard mat. I had to walk outside to go up a small staircase to my room where I tripped and bruised my knee. If I that been raining it would’ve been a real liability. The staff were friendly tried to help but the property itself was a mess and they know it.

2025-08-19 via Nuitee
V
Verified traveler
2
No AC, Noisy
Pros:

The room first of all was quite small, but was nice and clean.
However, there was no AC or window so my room was 30 degrees making it a very unpleasant stay.
All I had was 2 fans pushing air around to keep me cool.
During the night there was also constant trains (I assume from the tube) which would shake the room and be very loud.
Would not recommend.

2025-08-08 via Nuitee