The Soho Altstadt Relais

Hotels
7.6 (1201 reviews)
Wallstr. 23 , Düsseldorf , de

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Children allowed

Facilities

Non-smoking rooms
Express check-in/check-out
Tour desk
Non-smoking throughout
Private check-in/check-out
Concierge service
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Great location
Responsive staff
Cons:
Cleanliness issues
Inadequate room amenities

Categories

Cleanliness
6.99
There were issues with cleanliness noted, such as a full trash bin and wet bathroom floor after usage.
Service
8.46
Service was generally acceptable, with staff being responsive when needed.
Location
9.5
Multiple reviews praised the great location in the city center.
Room Quality
6.95
Room quality was mixed, with comments about discomfort and small size.
Amenities
6.98
Amenities were lacking, with complaints about inadequate facilities for making tea or coffee.
Value for Money
8.94
Overall, guests felt the hotel offered good value given its location.
Food and Beverage
5.49
No food facilities reported, with breakfast not available.
Overall Experience
7.46
Guests had a fair experience, benefitting from location but raised concerns over specific negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-20 14:36

Property Description

Centrally Located in Düsseldorf

Luxurious Amenities

Convenient Transportation Options

Experience the epitome of luxury at The Soho Hotel Altstadt. Located in the heart of Düsseldorf, just steps away from the Rhine promenade and Königsallee shopping street, our hotel offers a perfect blend of convenience and comfort. Enjoy complimentary WiFi throughout the property and indulge in the lavish amenities we have to offer.

With Heinrich-Heine-Straße a mere 300 metres away, guests have easy access to bus, tram, and underground transportation, allowing for seamless exploration of the city. Whether you're visiting the Messe Düsseldorf exhibition centre or catching a flight at Düsseldorf International Airport, our prime location ensures you're never far from your desired destination.

Book your stay at The Soho Hotel Altstadt now and elevate your Düsseldorf experience.

Important information:

Please note that the property can only be accessed via stairs.

Please note that bicycles are not permitted to park at the property.

Please note that for group bookings of 2 rooms, a prepayment of EUR 100 per room is required.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for € 15 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1201 reviews
Cleanliness: 6.99
Service: 8.46
Location: 9.5
Room Quality: 6.95
Amenities: 6.98
Value for Money: 8.94
Food and Beverage: 5.49
Overall Experience: 7.46
J
Jörg • couple • de
10
Pros:

Für einen Abend in der Altstadt-Perfekt!

2026-02-14 • via Nuitee
G
Ge.Ha. • solo_traveller • de
9
2026-02-12 • via Nuitee
J
Jessica • couple • de
10
Pros:

Super Lage in der Altstadt!

2026-02-12 • via Nuitee
P
Petar • solo_traveller • de
1
Die Tür konnte von innen nicht entriegelt werden. Extremes Sicherheitsproblem.
Pros:

Gute Lage, viele Tücher

Cons:

Zimmer­tür ließ sich von innen nicht öffnen, Schlüssel blockierte vollständig. Nur Personal konnte die Tür von außen öffnen. In einem Notfall wäre ein Verlassen des Zimmers nicht möglich gewesen. Aufgrund dieses extremen Sicherheitsproblems war ich gezwungen, die niedrigstmögliche Bewertung zu vergeben. Außerdem funktionierte der Kühlschrank nicht. Es gab zwar wie angegeben einen Wasserkocher, aber keine Gläser oder Tassen, sodass er nutzlos war.

2026-02-10 • via Nuitee
L
Layla • solo_traveller • de
8
Pros:

Ausgezeichnete Lage, komfortable Zimmer und freundliche Personal.

Ich komme gerne wieder:)

Cons:

Es wäre schöner, wenn man im Zimmer Kaffee oder Tee machen konnte

2026-02-09 • via Nuitee
M
Martina • solo_traveller • de
10
2026-01-29 • via Nuitee
S
Sándor • solo_traveller • hu
10
Fantasztikus ár-érték arány.
Pros:

Tökéletes lokáció.

2026-01-29 • via Nuitee
M
Marco • solo_traveller • nl
1
Pros:

Ligging is centraal

2026-01-29 • via Nuitee
P
Paulo • couple • pt
7
2026-01-26 • via Nuitee
P
Peter • extended_group • nl
8
Prima om te verblijven tijdens verblijf van 1 nacht met alles van horeca op loopafstand on de hoek
Pros:

Ligging in hartje centrum

Cons:

Geen onrbijt en geen lift

2026-01-26 • via Nuitee
M
Mohamed Hatem • solo_traveller • de
7
Zentral. klein aber fein.
Pros:

Tolle Lage. Zimmer klein aber fein.

Cons:

Alles OK.

2026-01-25 • via Nuitee
B
Björn • solo_traveller • de
9
Pros:

Lage Ruhe

Cons:

Das undichte Fenster im Zimmer 3

2026-01-25 • via Nuitee
Ömer Tüzer • couple • tr
6
Pros:

Good location, value of money but not very comfortable

2026-01-24 • via Nuitee
S
Sigorta • couple • tr
1
Pros:

Birtek konumu

Cons:

Asansör yok, yatak nevresim yorgan yastık çok kötü odada bardak dahi yok bunları otele yazınca cevap olarak su satmıyoruz diye cevap yazmışlar

2026-01-24 • via Nuitee
T
Tom • couple • nl
8
Pros:

Accommodatie was niet beschikbaar. We hebben een appartement in de buurt als vervanging gehad. Was prima geregeld.

Cons:

.

2026-01-22 • via Nuitee
P
Pam • couple • nl
7
top locatie !
Pros:

Locatie is top !
basic kamer maar alles netjes

2026-01-22 • via Nuitee
G
Granit • solo_traveller • xk
7
2026-01-20 • via Nuitee
L
Lulaw • solo_traveller • iq
10
It was a wonderful place, and the staff was very nice and responsive.
Pros:

The location was wonderful,
I could reach everywhere just by walking.
Including Königsallee,rhein turm simply everywhere

2026-01-19 • via Nuitee
P
Patrick • extended_group • at
8
2026-01-19 • via Nuitee
L
Lana Marie • extended_group • de
7
2026-01-19 • via Nuitee