Lochalsh Hotel

La qualité du service, la propreté de la chambre, la qualité du petit déjeuner et le pittoresque de l’hôtel sont les points forts.
Quel dommage d’avoir laissé un si bel hôtel si détérioré autant!

This property was dated and moldy. The property owners tried to make it a good experience, but it’s just not a place I would want to stay again. They are in the process of updating everything, so you should wait until that happens before booking. The views were amazing. Just note there is nothing to do and limited dining options in the area.

The only positive feature about this hotel was its location, but clearly even 180 quid a night can not buy you a seaview..., instead we enjoyed a view of a rusty fire escape in the back of the building with no TV to cheer us up! AVOID if possible, the worst hotel we have ever stayed! It should be closed down, unsafe as the roof is leaking in multiple places and completely delapidated.

Struttura molto vecchia, manca frigo in camera

Hotel ancien - propre - Le prix de la nuit ne correspond pas du tout a la qualité de l'hotel. Ai eu la mauvaise idée de diner à l'hotel- Repas facturé 57£ pates poulet/crême champignons / Seabass de 50g (Semble sorti du congelateur) servit avec des carottes/haricotsverts et choux fleus pas cuit. 1x Limonade 1x cidre (verre) / d'autres personnes autour se sont plaint du fish & Chip (mou à l'intérieur). Personnel très gentil mais cuisto doit changer de métier.

Hotel molto datato, camera solo parzialmente ristrutturata. Il tappeto aveva un piccolo insetto bianco e le lenzuola erano lavate male. Colazione scadente. Personale gentile.

This property is very much in need of a overhall, which I think is a work in progress.
We had a problem in our room which was handled swiftly and we were moved to a different room.
The staff were professional and helpful.
We had an evening meal at the restaurant which was freshly cooked , delicious and good value for money.

Terrible hotel. It’s starting to decay and beyond repair. It’s moldy and damp.

The staff was extremely helpful and friendly. I look forward to seeing this hotel after it comes out of a badly needed remodel.

Fehler von Expedia bei der Buchung

Room was lovely with a water view. New bed and carpet. Spacious and bathroom had a bathtub. Helpful staff. Older property under renovation.

This hotel was a 4 star on expedia when I reserved it, and a 3.4 star when I got there. Floorboards were falling in under the carpet in the upstairs and downstairs hallway. The tub and sink were rusty and it smelled like rotting carpet with cleaning solvents to cover it up. After having a meal that included freezer burnt peas, we headed upstairs to find all this. We said we could not stay there. The manager understood. I asked him to step outside in privacy, and he confided in me thant they just bought it, and it will be remodeled and right now 18 our of 20 guests leave mad. He said he would close the reservation and Expedia would give me a refund. Now the establishment won't answer me or expedia. The newer reviews are fake and I am out 4.5 star money for two nights we did not even stay in the hotel We had to drive all over to find a vacancy during high-season. This place should not be listed on Expedia or any other platform. It's false advertising, and I am now on my 5th try with getting a refund - 4th with Expedia, who needs approval from the hotel scamming innocent customers to give the refund. My other try was calling the hotel. I tried several times, as did Expedia, and they don't answer. I finally got the same manager, and he could do nothing, said their reservation department is off-site and deals with Expedia. But they don't, because they don't answer customers or expedia. The hotel was mostly empty.

Great location for anything you want to do in the area, we could see the Skye bridge from our room.

Food was lovely and the room we got was spot on

Staff were amazing, Kanti at reception was brilliant, very friendly and accommodating

Muy viejo y sucio

The views were spectacular and the bed was new and comfortable

The room I stayed in (215) did not have a shower curtain for both nights. Rather than find an appropriate room, we were given towels to block the water. We had to ask to have the towels changed out the first night (despite promises to have that done for us). The extra towels brought in just created a mess and a lot of work. The floor was soaked and it was an uncomfortable experience. Not what I expected or should have experienced for the price paid. The staff were all very polite but seemed overwhelmed. For example, the common bathroom on the first floor was dirty with an overflowing trash basket that had not been cleaned in days. This was sub-standard across the board. Recommend other options until they fix these basic problems.

I was celebrating my birthday so we had quite high expectations and hopes.
There was no TV in the room, and on a super hot day no air con or fans, so we had to bring in our own. Bed was comfy, and the shower gels

What chaos! We first arrived at the hotel at 1:30pm and were told the room was not ready, but were assured we could have a sea view room. We returned at 9pm to the news that there was NO room available, and that they had tried to contact us. They didn’t send an email till 6:15pm, more than 2hrs after check in time! Absolutely unacceptable. Maybe it’s just as well, as the lobby had an odd smell, the dining room was full of clutter and the L was missing from the HOTEL sign outside :-(

Our room was lovely with a beautiful view over the loch and the Isle of Skye. In spite of being in the middle of a major refurbishment the staff were extremely corteous and helpful and made every effort to ensure our stay was a good one. The room was clean and comfortable with a really good shower and we had a lovely tray of tea, coffee and biscuits waiting for us on our arrival.. We will certainly make a return visit some time in the near future.

Habe die Unterkunft verlassen und bin in ein anderem Hotel gewechselt!