The Z Hotel Liverpool

Hotels
Z Hotels
8.8 (75 reviews)
2 North John Street, Liverpool, England, L2 4SA , Liverpool , GB

Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Breakfast available (surcharge)
Smoke-free property
Free wired internet
Stair-free path to entrance
Accessible shuttle
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Small room size
Uncomfortable bed

Categories

Cleanliness
8.88
Reviews consistently mention clean rooms.
Service
9.35
Staff was noted as very helpful and friendly in many reviews.
Location
9.39
Great location close to tourist attractions and amenities.
Room Quality
7.84
Some guests reported issues with room size and bed comfort.
Amenities
8.37
Amenities were described as satisfactory, although some needs were noted.
Value for Money
8.83
Good value for the location and cleanliness was acknowledged.
Food and Beverage
8.88
Food and beverage services were not specifically mentioned, thus maintained at standard quality.
Overall Experience
8.85
Overall experience generally positive, despite some room size concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:27

Property Description

Experience the vibrant heart of Liverpool at The Z Hotel, where modern comfort meets prime location.

Exceptional Amenities
Unwind with complimentary wireless internet access throughout the property, along with 24-hour concierge services to cater to your every need. Our inviting bar/lounge is the perfect spot to wrap up your day with a refreshing drink.

Comfortable Accommodations
Choose from 92 air-conditioned rooms featuring Smart televisions and satellite programming for endless entertainment. Each room is designed for relaxation with daily housekeeping and thoughtful amenities such as desks and coffee/tea makers.

Ideally Located
Nestled just steps away from iconic attractions like the Cavern Club and Liverpool ONE, our hotel ensures you're never far from the city's dynamic culture and history.

Book your stay at The Z Hotel Liverpool today for an unforgettable experience!

Important information:

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

8.8
Based on 75 reviews
Cleanliness: 8.88
Service: 9.35
Location: 9.39
Room Quality: 7.84
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 8.85
J
Joanne partner
4
Pros:

Good location but downhill from there. The room was tiny and only really fit for 1 person not a couple. The bed was against the wall so you had to climb over your partner to get in or out. The bathroom is a glass box which is open so unless you are used to do your business 2 foot from your partner, it’s not pleasant. The bed was like a slab of concrete so we hardly slept a wink. Tiny pillows for some reason. Thank goodness it was only 1 night.

2025-10-12 via Nuitee
R
Reece
6
Pros:

Clean property no complaints there. The staff were also good with us and a very straight forward check in.

The room was quite small, we went for a room without window. It felt like a student room with how small it was but for 1 night only it was ok to be fair. The bed was quite hard, not the comfiest.

Very quiet though in the room no outside noises and came with

Location is great, Matthew street is a few mins walk.

2025-10-10 via Nuitee
J
JASON
10
Pros:

Great comfortable room with great walk in shower & efficient/quiet room AC that cooled my room -- I personally love a Low Temperature room as it's better for Sleeping -- Z Hotel will definitely be my 1st Choice next time I am staying in Liverpool.

2025-10-07 via Nuitee
R
Rebecca
8
Pros:

Exactly what I needed for a conference.

2025-10-03 via Nuitee
L
Larissa partner
10
Pros:

Clean room, had everything we needed. Close to bars, restaurants, tourist attractions and the bus station. Front desk is open 24 hours and staff are very attentive.

2025-09-21 via Nuitee
A
Aslan Official
10
Pros:

Clean room, friendly and helpful staff, great location

2025-09-20 via Nuitee
C
C
8
Accommodating Hotel Z
Pros:

Efficient staff. The room was nice and comfortable for a single person booked reservation. Probably selected the hotel on satisfactory reviews posted, location and cost for a weekend stay to visit Chester and Wrexham to meet up with friends.

2025-09-15 via Nuitee
D
Debra friends
4
Pros:

The website needs to give you some more information because we weren’t expecting a room that was so small that you had to sit on the toilet to put your shoes on. There’s no chair there’s nothing it’s so small. I will never stay there again. for the most part, the employees were helpful as they can be, but it was just way too small. You could hardly turn around. and if you want to use a washcloth, you will have to bring your own. They want you to use hand towels as washcloths. and they only clean your room every other day. and the TV goes in and out because they’re on satellite so what it does is it will stay on for a couple seconds and all of a sudden the sound will go away and if the picture will freeze, and then it comes back on for a couple seconds, it’s hard to watch a movie.

2025-09-13 via Nuitee
A
Alex
10
Two nights
Pros:

Apart from finding the hotel through the one way system the hotel was great very convenient for all amenities Alex

2025-09-10 via Nuitee
A
Anthony
10
Pros:

Great location, modern clean hotel , good staff and excellent value for money!

2025-09-10 via Nuitee
S
Scott
6
Pros:

Ok hotel for the money but very few estarás. Internet was terrible and the street noise was a distraction. Very friendly staff that were very helpful.

2025-09-09 via Nuitee
S
Spencer
10
Pros:

I was so lucky to come across The Z Hotel - the concept of an extremely well-laid out compact design complete with all mod cons and comforts - at an unbelievably affordable price. This was literally across the street from one of Liverpool's most notable attractions: The Cavern Club; and it was just blocks from the docks, the City Centre, and the train stations. The staff (shout out to Camille) was helpful, friendly, nice, and went above and beyond expectations. I wish there were Z Hotels all over the world.

2025-09-08 via Nuitee
E
Eoin
10
Pros:

Very nice and helpful person at check in!

2025-09-04 via Nuitee
I
Ivonne Fabiola partner
8
Pros:

The location is very close to tourist attractions, but I found the bed uncomfortable due to the hard mattress.

2025-09-03 via Nuitee
I
Ivan
8
Interesting room setting
Pros:

The only odd thing for me was that if I had traveled with my partner.. the see-through glazed glass covering the toilet and shower almost next to the bed made it a little bit odd. No real personal privacy if you're sharing a room like mine.

2025-08-31 via Nuitee
P
paul partner
10
Pros:

Good location if you’re out for a night in Liverpool. Only a few min walk from Mathew st and bars.

2025-08-30 via Nuitee
M
Mary
10
Pros:

It was amazing hotel, very friendly staff, great location close to shops, cafes bars and restaurants.

2025-08-29 via Nuitee
A
Andrew
10
Liverpool Aug 2025
Pros:

Great location. Friendly, helpful and efficient staff. Spotless room. Highly recommend.

2025-08-28 via Nuitee
N
Neil
10
Pros:

Really nice hotel. Great comfy bed and very powerful shower

2025-08-28 via Nuitee
J
Joseph
10
Pros:

Staff was great

2025-08-26 via Nuitee