Children allowed
Pets allowed

Facilities

Wheelchair accessible
Front desk (limited hours)
Smoke-free property

Review Highlights

Pros:
Unique bathroom door
Affordable pricing
Cons:
Dirty room with bugs
Inadequate space for luggage

Categories

Cleanliness
1.89
Multiple mentions of bugs, dirt, and stains in the room.
Service
4.86
No specific service issues mentioned, standard quality for this hotel tier.
Location
4.9
No specific location issues mentioned, standard quality for this hotel tier.
Room Quality
2.85
Rooms are described as tiny and with inadequate amenities.
Amenities
3.88
Unique features noted, but lack of basic amenities affected overall impression.
Value for Money
5.84
Affordable pricing noted, but compromised by room size and cleanliness.
Food and Beverage
3.89
Not mentioned in reviews, standard quality for this hotel tier.
Overall Experience
3.86
Mixed feelings with significant concerns affecting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:50

Property Description

Experience a charming stay in the heart of London at ND Hotel, just a stone's throw away from stunning Kensington Gardens.

Prime Location
Perfectly situated, our hotel is within a 15-minute stroll to Hyde Park and Kensington Palace, ensuring you’re never far from iconic landmarks and vibrant city life.

Modern Comforts
Each of our 18 tastefully designed guestrooms offers an inviting atmosphere, equipped with complimentary wireless internet, allowing you to stay connected during your stay.

Accessibility
Conveniently located near major transport hubs, with easy access to London City Airport, Heathrow, and more, exploring the city has never been easier.

Don’t miss out on experiencing the heart of London; book your stay at ND Hotel today!

Check-in and check-out hours:

Location

Guest Reviews

4
Based on 8 reviews
Cleanliness: 1.89
Service: 4.86
Location: 4.9
Room Quality: 2.85
Amenities: 3.88
Value for Money: 5.84
Food and Beverage: 3.89
Overall Experience: 3.86
J
Jana M
4
Pros:

The location was great! I found it almost dangerous though to climb all the way to top floor and down with luggage, especially the last set of stairs. There is no elevator.
And the staff only stay until 9p. If something happened in the night, no one there!

2025-10-09 • via Nuitee
B
Bib • family
2
Pros:

they only did clearing once during my 8 days in the hotel! I have to carry rubbish to the rubbish bin outside the hotel door. The room is very small, hardly put large luggage inside. You almost can not turn around in the small bathroom. odor smell in the toilet.
the only good thing is cheap.

2025-10-09 • via Nuitee
T
Tashana
2
Pros:

The woman on reception was nice but that was the only good thing about this hotel (which is a shame as I don’t normally give bad reviews).

The room smelled of damp (I don’t feel we’ll because of it) and I broke out into hives all over my arms, hands and have a swollen eye on both nights. In the end I decided to sleep on top of the quilt and used my coat as blanket.

I’ve attached a photo of a few of them as they’re easier to capture.

2025-10-01 • via Nuitee
J
Jake • friends
10
Pros:

This the first property I’ve been to where they provide pets in room. I was greeted by bugs on my bed and hairs. The room had real character also with brown and white stains around the room. I also liked the unique bathroom door one of a kind felt like having 2 entrances to the shower.

Kind regards Jake

2025-08-24 • via Nuitee
G
Giovanna
2
Pros:

.

2025-08-17 • via Nuitee
G
Glenndon
8
Pros:

Perfectly priced for the accommodation. The en-suite and bedding very clean. Small rooms with not much room to walk, but this makes it so affordable

2025-08-14 • via Nuitee
R
Ron Oliver • friends
2
Pros:

Do not book this property. They scam people. We were scammed to book a room for 3 adults only to find out that the room only has a double bed with not enough space to put your luggages in.

2025-08-14 • via Nuitee
M
Mel
4
Pros:

The room was tiny,dirty and the shower flooded.
Sockets didnt work,tv didnt work and sky light was open all,night

2025-07-27 • via Nuitee