En Hotel Sapa

Hotels
Independent
5 (1 reviews)
168 Ta Van, Sapa, Lao Cai, Sa Pa, Lao Cai, 31700 , Sa Pa , VN

Facilities

Free WiFi
24-hour front desk
Luggage storage
Sauna
Designated smoking area
Wheelchair accessible
Elevator
Tours/ticket assistance
Free self parking
Rooftop terrace
See all facilities

Review Highlights

Cons:
Poor cleanliness
Rude service
Construction issues
Unusable amenities

Categories

Cleanliness
3.25
The hotel is dirty with littered items throughout the entry.
Service
4.25
Staff at the front desk was unhelpful and rude.
Location
6.25
Standard quality for this hotel tier.
Room Quality
6.25
Standard quality for this hotel tier.
Amenities
3.25
Pool was under construction and not usable.
Value for Money
6.25
Standard quality for this hotel tier.
Food and Beverage
6.25
Standard quality for this hotel tier.
Overall Experience
4.25
Left before checking in due to poor experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:52

Property Description

Escape to En Hotel Sapa, where comfort meets scenic beauty in the heart of the mountains.

Rejuvenating Amenities
Relax and unwind with our outdoor pool and sauna, perfect for a refreshing dip or relaxation after a day of exploration.

Modern Comforts
Our air-conditioned rooms are equipped with Smart televisions and private balconies, offering you a cozy retreat with complimentary Wi-Fi to stay connected.

Convenient Services
Enjoy hassle-free stays with our 24-hour front desk, complimentary self-parking, and helpful tour/ticket assistance to make your adventures seamless.

Experience the serene enchantment of Sa Pa. Book your stay today!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

5
Based on 1 reviews
Cleanliness: 3.25
Service: 4.25
Location: 6.25
Room Quality: 6.25
Amenities: 3.25
Value for Money: 6.25
Food and Beverage: 6.25
Overall Experience: 4.25
F
Faye family
2
Pros:

AVOID! HAZARDOUS TO HEALTH!
If I could give this property 0 stars, then I would! Where to start… the staff member at the front desk was very unhelpful and rude. As soon as we arrived (2 hours early), after a long journey, tried to charge us almost double what we initially paid for an early check in. The hotel is dirty and an absolute litter of dirty shoes, thrown all across the floor was what we were met with as soon as we walked in.
The pool, that was still under construction, with cowboys dangling pieces of steel above our head was unusable! And not only that - was in a different building! Even if there was no construction work, the pool is still not a place for relaxation as there were only 2 plastic chairs to “sunbathe” and the pool was too small to swim in.
We left before even checking in, after being made to wait for about 3 hours in the hotel lobby with no help or assistance offered from hotel staff!

2025-07-16 via Nuitee