BANCAL HOTEL and SPA

Hotels
8.9 (630 reviews)
188 Calle Lomo del Clavo , Las Palmas , es

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Stunning views
Friendly staff
Good room quality
Cons:
Inconsistent food quality
Some amenities not fully functional
Check-in process delayed

Categories

Cleanliness
8.85
Overall clean and well-maintained, but some areas might appear unfinished.
Service
9.35
Staff is generally kind and professional, with good support provided.
Location
9.35
Stunning views and great geographical positioning. Ideal for a getaway.
Room Quality
8.85
Rooms are beautiful and comfortable, though some aspects felt unfinished.
Amenities
8.85
Nice amenities but with some noted drawbacks in service availability.
Value for Money
8.85
Reasonable experience considering the quality of service, but culinary offerings could improve.
Food and Beverage
7.85
Culinary quality does not meet expectations for a 4-star property.
Overall Experience
9.25
Generally a memorable experience, overshadowed slightly by dining quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:27

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms with free WiFi and a terrace, offering a comfortable stay at BANCAL HOTEL and SPA.

Culinary Delights
Savor a buffet breakfast daily and relish in Spanish, local, and international cuisine at the on-site restaurant, catering to various dietary preferences.

Relaxation and Recreation
Unwind by the outdoor swimming pool, stay active at the fitness centre, or enjoy a leisurely time at the garden and children's playground, ensuring a memorable stay.

Book now and elevate your stay with us at BANCAL HOTEL and SPA in San Sebastián de la Gomera!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

8.9
Based on 630 reviews
Cleanliness: 8.85
Service: 9.35
Location: 9.35
Room Quality: 8.85
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 7.85
Overall Experience: 9.25
R
renaud • family_with_children • fr
10
2026-03-07 • via Nuitee
P
Paul • couple • gb
7
Comfortable modern hotel - we had a good experience but wouldn’t return.
Pros:

Great spa and pool areas, very modern. Lots of car parking space.

Cons:

The location is spectacular right on the coast, but not great if you want to do anything else but sit by the pool. A car is essential. The restaurant choice is limited - it feels more like a conference centre. Also absolutely everything is on an app on your phone including menus and resort map which becomes a pain.

2026-03-05 • via Nuitee
E
Eugenia • extended_group • de
9
2026-03-05 • via Nuitee
L
Laurent • family_with_children • be
10
excellent, reposant et calme
Pros:

le calme du lieu, la piscine et les infrastructures

Cons:

rien

2026-03-03 • via Nuitee
R
Rolf • solo_traveller • de
9
Genialer Urlaub
Pros:

Die Anordnung, der Blick, das Personal, das Essen, der Wellnessbereich.

Cons:

Das einzig minimal zu bemängelnde ist die Lage, aber nicht wegen der Aussicht, die ist genial.
Ein Mietwagen ist schon fast Pflicht. Es gibt Montags bis Samstags einen öffentlichen Bus und Sonntags einen Shuttle-Bus vom Hotel, aber man ist halt dadurch etwas eingeengt. Im Hotel kann man Autos von GomeraCars buchen. Preisgünstig und sehr tolles Personal von diesem Dienstleister.

2026-03-03 • via Nuitee
C
Chris • solo_traveller • gb
10
2026-03-02 • via Nuitee
A
Anneroos • couple • nl
9
2026-03-02 • via Nuitee
N
NAYRA • couple • es
9
2026-03-01 • via Nuitee
G
Grethe • family_with_children • no
9
Pros:

Flott arkitektur, fin materialbruk. Høy standard. nydelig utsikt. Fine hager og uteplasser. Nydelige rom.

Cons:

God mat. Det kunne vært noe mer variasjon til frokost/ middag.

2026-03-01 • via Nuitee
J
Juan Jose • couple • es
9
Estupendas vacaciones.
Pros:

Es un hotel nuevo, limpio, bonito y bien ubicado. Todo bien cuidado y el personal muy amable.

Cons:

Que el baño no esté separado del dormitorio. Es un poco desagradable compartir ruidos y olores cuando uno del huéspedes va al baño. Que no haya autoservicio de café en el desayuno, esperas por el café y no esta a mi gusto.

2026-03-01 • via Nuitee
G
Gloria • solo_traveller • es
10
Pros:

El buffet y las piscinas.

2026-02-26 • via Nuitee
T
Tiffany • couple • es
8
Vistas increibles
Pros:

Sus piscinas fueron, sin duda, lo más increíble de la estancia, con unas vistas espectaculares desde cualquier punto. Es un lugar que transmite calma y belleza estés donde estés.

Cons:

Como aspecto a mejorar, el servicio en Milana y en Guro Show no estuvo a la altura del resto del hotel. En varias ocasiones tuvimos que llamar para que nos atendieran y, en Guro Show, incluso tuvimos que levantarnos a pedir en la barra porque no recibíamos atención en mesa.

Aun así, la experiencia general fue muy buena y volveremos sin dudarlo.

2026-02-25 • via Nuitee
E
Eva • solo_traveller • es
10
2026-02-25 • via Nuitee
H
Heidemarie Lahofer • couple • at
9
Eigentlich ein sehr schönes Hotel mit freundlichem Personal. Der Spa-Bereich war allerdings etwas ge
Pros:

Das Frühstück war gut, allerdings waren die warmen Speisen leider kalt.

Cons:

Spabenutzung muss extra bezahlt werden und diesen Bereich darf man nicht für ein Getränk oder, wenn man etwas Essen gehen möchte, obwohl das Hotel am Hotelgast durch die Konsumation wieder verdienen würde, verlassen. Als Anwort bekommt man: Es gibt eh Wasser zum Trinken.

2026-02-24 • via Nuitee
E
Esben • couple • dk
10
Det bedste hotel vi nogensinde har besøgt.
Pros:

La Gomera er en usædvanlig smuk ø med en natur der tåler sammenligning g med NZ.

Hotellet har en fantastisk underspillet luksus atmosfære hvor alt føles behageligt og enkelt og med super gode og billige restauranter. Deres bedste Restaurent Lariffe er lavt prissat ift kvaliteten og med dygtige og venlige tjenere.

Morgensol med udsigt til Teide på naboøen Tenerife fra alle værelser er verdensklasse og deres poolområder med infinity pools er så smukke og rene.

Dejlige store og enkle værelser og arkitekturen er i det hele taget hotel og gennemført skandinavisk smukt.

Cons:

At vi skulle hjem igen.

2026-02-24 • via Nuitee
G
gabrielle • couple • gb
10
2026-02-23 • via Nuitee
F
Florent • couple • lu
10
2026-02-22 • via Nuitee
A
Alfredo Enrique • solo_traveller • es
9
2026-02-22 • via Nuitee
K
Katrin • couple • at
9
2026-02-14 • via Nuitee
I
IOAN • couple • ro
9
2026-02-14 • via Nuitee