Coco Live Suites

Hotels
8.7 (819 reviews)
Calle 44 Norte Mz 136 Lt 5 , Playa del Carmen , mx

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Facilities

Non-smoking rooms
Air conditioning
Luggage storage
Express check-in/check-out
Tour desk
Car hire
Non-smoking throughout
Board games/puzzles
Shuttle service (additional charge)
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable amenities
Cons:
Issues with cleanliness
Room size smaller than expected
No lift available

Categories

Cleanliness
7.53
Some comments indicate that cleanliness was an issue, with reports of unclean floors and infrequent cleaning.
Service
9.5
Several reviews praised the friendly and helpful staff, enhancing the overall service experience.
Location
9.04
The hotel is well-located near the quieter parts of town, with good access to local attractions.
Room Quality
7.99
Mixed sentiments about room size and comfort, with some reports of rooms smaller than expected.
Amenities
8.52
Amenities such as a small kitchen and rooftop pool received positive mentions, although soundproofing was criticized.
Value for Money
8.98
Good value for the price, but some guests expected better conditions based on rating.
Food and Beverage
9.03
No breakfast included, but the service overall was good, implying a standard offering.
Overall Experience
9
Overall feel of the hotel is decent with both positive and negative experiences leading to a balanced view.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:17

Property Description

Luxurious Amenities
Martina Beach Hotel in Playa del Carmen offers a range of luxurious amenities for guests to enjoy, including free bikes, an outdoor swimming pool, a serene garden, and a delightful on-site restaurant.

Convenience and Service
Guests can expect top-notch service with a 24-hour front desk, a helpful concierge service, and complimentary WiFi throughout the property. The hotel's prime location, less than 1 km from the city centre and a short 12-minute walk from Playa del Carmen Beach, adds to the convenience.

Nearby Attractions
Explore nearby attractions such as Playacar Beach, just 2.5 km away, and the ADO International Bus Station located 2.7 km from the hotel. For travelers flying in, the Cozumel International Airport is the closest airport, situated 36 km from the accommodation.

Experience luxury, convenience, and top-notch service at Martina Beach Hotel. Book your stay now for an unforgettable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 819 reviews
Cleanliness: 7.53
Service: 9.5
Location: 9.04
Room Quality: 7.99
Amenities: 8.52
Value for Money: 8.98
Food and Beverage: 9.03
Overall Experience: 9
C
Carranza • couple • ar
10
Un argentino sin mate ...
Pros:

La ubicación,

Cons:

Que no tienen utensilios y lo básico . Los argentinos tomamos mate y no teníamos para calentar agua , le falta un horno, y teníamos que pedir y comprar ejemplo tasa para tomar te . Yo fui a un lugar así ya que me quería cocinar mi comida por salud, después todo muy bien ... Lo recomiendo y algún día volveré ... Gracias 🫂.

2026-03-21 • via Nuitee
J
Jonathan • couple • mx
4
Cama muy incómoda
Pros:

Buena ubicación cerca de súper, tacos, abarrotes . La habitación cuenta con microondas y refrigerador.

Cons:

La cama de la habitación 106 necesita que la cambien, parece un ladrillo. Las almohadas parece que están rellenas de calcetines :(
En general no pudimos dormir bien

2026-03-21 • via Nuitee
• solo_traveller • ca
6
2026-03-20 • via Nuitee
D
DH2110 • solo_traveller • us
6
Simple and basic
Pros:

Decent location with some good nearby restaurants

Cons:

No hot water in the shower

2026-03-20 • via Nuitee
Z
Zoe • couple • gb
7
Pros:

Rooftop is really nice.

Cons:

The first 2 nights, there were very noisy guests at the pool area late at night.
The second night it was around 1/2am and no staff spoke to them about it another guest had to.
When we asked the staff about it the next day they said the reception is 24 hour and that they didn’t say anything to the loud guests as they’d come in from a trip despite waking up the whole hotel.

There are also no lifts.

2026-03-19 • via Nuitee
G
Ghiotti • couple • it
8
2026-03-14 • via Nuitee
J
Jesse • solo_traveller • ca
5
2026-03-14 • via Nuitee
C
Chiara • couple • it
4
Va bene per una notte di appoggio e se siete bravi ad arrangiarvi. Altrimenti non è consigliato
Pros:

La posizione è buona per stare a playa del Carmen

Cons:

Non c’erano piatti, non c’era l’asciugacapelli, il frigo perdeva acqua

2026-03-12 • via Nuitee
A
Audra • solo_traveller • us
10
Love it.
Pros:

The location is perfect. This wasn’t my first time staying there and definitely not last.

Cons:

Everything was good.

2026-03-11 • via Nuitee
K
Kathy • couple • mx
5
2026-03-11 • via Nuitee
M
Marco Andre • solo_traveller • de
8
Kleine Erholungszeit
Pros:

In 5 min war man in der 5th avenue, ansonsten war es im Hotel eher ruhig! Oben auf dem rooftop konnte man aber mit anderen Hotelgästen zusammensitzen und auch grillen! Der Pool war ok um kurz abzukühlen! Im Zimmer hatte ich ein eignes WIFI was sehr gutes Internet bescherte.

Cons:

Mein Zimmer hat etwas muffig gerochen, aber zum schlafen war es ausreichend! Die Betten waren für mich etwas zu hart und etwas kurz.

2026-03-11 • via Nuitee
M
Maxime • couple • fr
9
2026-03-10 • via Nuitee
S
sonja • couple • us
10
Amazing
Pros:

Everything was exactly how it looked, water was hot in and pressure was great in the shower. Staff was great and the location is awesome between local spots and 5th ave.

2026-03-10 • via Nuitee
R
Raziel Azael • couple • mx
8
Agradable con buena relación costo beneficio.
Pros:

La propiedad es limpia y ofrece un balance costo vs beneficio que corresponde a sus precios, las amenidades son cómodas

Cons:

Tal vez que no estuvieran los platos, sartenes y cubiertos disponibles para poder cocinar aunque si había cocina pero como solo estuve 2 noches no fue un gran problema si estuviera más noches si hubiera necesitado todo para cocinar.

2026-03-08 • via Nuitee
S
Silvia • couple • us
7
Great for the value!
Pros:

Location was great, small rooms but perfect and ideal for what you need.

2026-03-07 • via Nuitee
N
Nico • solo_traveller • de
6
Pros:

Das Bett und die Küchenzeile

Cons:

Das Badezimmer ist dreckig und es ist hellhörig.

2026-03-05 • via Nuitee
W
WilliamsFranco • couple • mx
8
Pros:

La habitación

Cons:

Había mucho ruido

2026-03-05 • via Nuitee
D
Darian • solo_traveller • ca
7
It’s good for the price.
Pros:

It’s a good price for a good sized room. Feels safe. The other guests were very friendly.

Cons:

The pillows were extremely uncomfortable. All of them. The staff didn’t clean my room even when I had the “please clean” sign on it all day.

2026-03-03 • via Nuitee
D
Douglas • solo_traveller • mx
7
Overall. Good value for the money, great staff and I will definitely stay here again soon.
Pros:

Good location. Excellent staff.

Cons:

The room was clean but could use a little fresh paint. The bed sheets did not seem to fit correctly exposing the vinyl mattress cover.

2026-03-03 • via Nuitee
M
Maxime • couple • fr
9
Pros:

Le logement est bien, propre. Les 2 piscines et le rooftop sont sympa. Je recommande

Cons:

Comme beaucoup de logement au Mexique pas d'isolation ce qui fait qu'on entend tout ce qui se passe dans la rue mais la rue n'est pas trop bruyante.
L'eau de la douche est un peu dure a régler mais très chaude et il manquerait peut être quelque équipements dans la cuisine comme une passoire ou 2 3 couverts en plus.

2026-03-03 • via Nuitee