Hyatt Place Reno

Hotels
Hyatt Place
9 (291 reviews)
13957 S Virginia Street , Reno , us

Review Highlights

Pros:
Cleanliness
Professional and friendly staff
Great location
Good breakfast options
Cons:
Noise from neighbors
Limited amenity availability
Parking fees

Categories

Cleanliness
8.46
The property was very clean, but there were issues with room cleanliness regarding pet-friendly considerations.
Service
9.43
Staff were very professional and friendly, and they responded to feedback positively.
Location
9.47
The hotel was in a great location for guests visiting family nearby, though a bit far from the City Center.
Room Quality
8.92
Rooms were spacious and nicely designed but had some minor issues with noise and comfort.
Amenities
7.95
Pool and fitness center were not fully available, but the hotel is new and still improving.
Value for Money
9.41
Guests found it to be a great value for the quality and service provided.
Food and Beverage
9.46
Breakfast options were good with a variety of hot and cold choices at a reasonable price.
Overall Experience
8.93
Overall a lovely stay with minor issues but a solid experience that meets expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 21:09

Property Description

Modern Rooms with Essential Amenities
Experience comfortable stays in our rooms equipped with air conditioning, a flat-screen TV, and a safety deposit box.

Convenient Location near Popular Attractions
Explore Reno with ease as we are located near major attractions like the Reno-Sparks Convention Center and LakeRidge Golf Club.

Complimentary Toiletries and Refrigerator in Every Room
Enjoy the convenience of free toiletries in your private bathroom and make use of the fridge available in all rooms.

Book now to experience a relaxing stay at Hyatt Place South Reno.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 291 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 7.95
Value for Money: 9.41
Food and Beverage: 9.46
Overall Experience: 8.93
K
Khaira family_with_children us
7
Okish
Pros:

Super clean

Cons:

Cleanlyness

2026-02-11 via Nuitee
S
Suzeth solo_traveller us
10
great!
Pros:

Very nice and clean!

Cons:

Nothing it was very simple and organized

2026-02-08 via Nuitee
R
Rick couple us
10
Pros:

A great room at a great price with an excellent breakfast.

2026-01-31 via Nuitee
B
Brian couple us
3
2026-01-20 via Nuitee
U
Ulises solo_traveller us
10
2026-01-20 via Nuitee
O
Olivia family_with_children us
9
2026-01-19 via Nuitee
D
Denise family_with_children us
10
2026-01-19 via Nuitee
M
Michael couple us
8
2026-01-19 via Nuitee
E
Ena extended_group us
2
Sad, will never stay or recommend this location again, I need to be able to trust I am paying for the amenities Falsely
Pros:

I have stayed here 3 times prior to booking the last trip and telling my friends from cold weather, how Amazing the pool is, and worth overpaying compared to the Many Resort deals in Reno.

Cons:

We were sadly not even alerted at check in that the pool was CLOSED!!!! During our Entire stay!

2026-01-19 via Nuitee
A
Andrew couple us
8
Very clean and comfortable. Have stayed with the hyatt company multiple times and by far my favorite
Pros:

N/A

Cons:

N/A

2026-01-19 via Nuitee
M
Melanie family_with_children us
8
It was really good other than the water issue
Pros:

Very good. I liked the variety.

Cons:

They had hot water maintenance the night we got there. We got in late and they didn’t say anything to us about a water problem. I went to take a shower and no hot water. We tried to call the desk but kept getting a busy signal. We saw a notice on one of the other rooms on our floor in the morning explaining the problem but we didn’t get one on our door so I was a bummer. Other than that it was great. Maybe do hot water maintenance in the middle of the night instead of 8:30-9 pm when people are still getting in. 😊

2026-01-19 via Nuitee
S
Stephanie family_with_children us
8
Pros:

The property was very clean and nice

Cons:

Everything was good about the room except we had noisy neighbors who were up all night stopping on the floor and being loud.

2026-01-12 via Nuitee
E
Edisson extended_group us
10
Nice Place
Pros:

Location,

Cons:

N/A

2026-01-08 via Nuitee
Y
Yuriy extended_group us
10
2026-01-06 via Nuitee
O
Ortiz extended_group us
10
2026-01-03 via Nuitee
E
Edisson family_with_children us
9
Good Price, and Quality
Pros:

Everything

Cons:

All Good

2025-12-30 via Nuitee
J
John couple us
8
We had a very merry Christmas and a white Christmas too perfect location for us
Pros:

For us, it was great location because it was very close to my SON and my grandkids

Cons:

We’re not too crazy about pet friendly, but it was OK. They could’ve did more cleaning in the rooms

2025-12-28 via Nuitee
K
Kelley couple us
7
2025-12-27 via Nuitee
L
Lissette solo_traveller co
10
2025-12-27 via Nuitee
W
Wang family_with_children us
10
Pros:

breakfast and location are good

2025-12-27 via Nuitee