Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful views
Cons:
Uncomfortable beds
Pricing concerns

Categories

Cleanliness
9.01
The room was clean, nice and modern.
Service
9.68
Staff was very friendly and helpful.
Location
9.52
Location was perfect with beautiful views.
Room Quality
8.47
Many rooms are spacious but some were uncomfortable.
Amenities
9.5
Great amenities including pools and spa.
Value for Money
8.46
Guests felt some aspects were overpriced.
Food and Beverage
8.51
Room service food was delicious but limited breakfast options.
Overall Experience
9.68
Overall stays were very positive with few complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:12

Property Description

Ardo is a luxurious 5-star hotel in Townsville, just a short distance from The Strand Beach. Concierge services, outdoor swimming pool, and free WiFi are just a few of the amenities offered. Indulge in a culinary experience at the on-site restaurant or unwind at the bar.

Elegantly designed rooms feature modern comforts such as a fridge, minibar, and private bathroom. The hotel also provides room service, a 24-hour front desk, and luggage storage for your convenience.

Explore nearby attractions like Reef HQ and Townsville Entertainment Centre during your stay at Ardo, offering a perfect blend of luxury and convenience. Don't miss the chance to experience unparalleled hospitality - book your stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

9.1
Based on 1121 reviews
Cleanliness: 9.01
Service: 9.68
Location: 9.52
Room Quality: 8.47
Amenities: 9.5
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 9.68
M
Manfred • couple • at
8
Pros:

Location

Cons:

Sharing of services with adjacent hotel, slow internet

2026-02-14 • via Nuitee
M
Michelle • couple • au
10
We came back twice in 3 weeks.
Pros:

Beautiful view. Great room. Good that you can use both the Ville and ARDO’s facilities.

2026-02-10 • via Nuitee
I
Ian • couple • au
10
2026-02-10 • via Nuitee
L
Lesley • couple • au
5
Disappointing
Pros:

Good position, ample parking

Cons:

We had a so called Marina View Room booked, the only view from our veranda was a brick wall and rocks. No batteries in the tv remote, the iPad to contact reception wasn’t working. No personal items in the bathroom (eg shower cap).
We also noticed that the gardens along the pathway connecting the hotel to the casino were in need of some weeding. This hotel has definitely dropped its standards since our previous stays.

2026-02-09 • via Nuitee
S
Sarah • couple • au
10
2026-02-09 • via Nuitee
S
Sonia • couple • au
10
2026-02-08 • via Nuitee
S
Sharon • couple • au
9
2026-01-30 • via Nuitee
G
Gary • couple • au
9
Very good.
Pros:

The room was great. Bed was comfortable. The rooftop pool was a good experience.

Cons:

All 3 of our credit cards were declined upon check-in. This was very distressing at the beginning of our stay. Our bank could not advise us as to why this happened. Apparently the reception staff made an error with the account selection. It took 2 staff members and 15 minutes to resolve. Not a happy beginning.

2026-01-30 • via Nuitee
M
megan • couple • au
8
2026-01-28 • via Nuitee
J
Jennifer Ellen • couple • au
8
2026-01-28 • via Nuitee
C
Carla • solo_traveller • au
10
2026-01-27 • via Nuitee
P
Peter • couple • au
10
Excellent
Pros:

Everything

Cons:

Nothing to mention

2026-01-26 • via Nuitee
C
Camille • couple • au
8
Pros:

Lots of options for dinning, brand new so facilities were great.
Room service is a massive plus.

Cons:

Very expensive for a basic hotel room

2026-01-25 • via Nuitee
A
Adam • couple • au
10
2026-01-25 • via Nuitee
M
Melissa • family_with_children • au
9
2026-01-25 • via Nuitee
R
Rafael • couple • de
9
Schönes Hotel mit fabelhafter Aussicht
Pros:

Sauberkeit, Ausstattung, Pool, Lage

Cons:

Pool nur bis 19 Uhr geöffnet

2026-01-23 • via Nuitee
K
Kate • couple • au
7
Great weekend escape, felt like I was on holiday despite being 25mins from home.
Pros:

Amazing views, great dining options and shared access to the ville.

Cons:

Check in was a bit delayed. Staff unclear about some options such as coffee in the morning.

2026-01-22 • via Nuitee
E
Evans • family_with_children • au
8
Pros:

Great location, very good quality. Really good food!

Cons:

Waking up to a concrete ceiling with consteuctiin writing on it. Could paint it.

2026-01-22 • via Nuitee
E
Emily • extended_group • au
10
Incredible facilities and amazing views
Pros:

Such an incredible hotel! The rooms are amazing and facilities are great. You get an incredible view from the pool and main entrance. Can't fault Ardo at all. Will definitely be back.

2026-01-21 • via Nuitee
C
Carlee • couple • au
10
2026-01-21 • via Nuitee