Novotel Suzhou Huanxiu Lake

Hotels
•
Novotel
10 (3 reviews)
No 45 Jin Yu Road Xiangcheng District , Suzhou , cn

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Children allowed

Facilities

Free wired internet
Internet access

Review Highlights

Pros:
Clean
Good food for internationals
Cons:
Delay in refund for early check out

Categories

Cleanliness
10
Guest mentions clean premises.
Service
10
Delay in refund mentioned, affecting service perception.
Location
10
No specific mention, but assumed good for international guests.
Room Quality
10
No specific mention, but standard for hotel quality.
Amenities
10
No specific mention, but standard for hotel quality.
Value for Money
10
No specific mention, but assumed reasonable based on location and cleanliness.
Food and Beverage
10
Guest mentions good food for internationals.
Overall Experience
10
General positive sentiment despite refund issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:31

Property Description

Convenient Location: Situated just a short distance from Suzhou North Railway Station, this hotel offers easy access to popular attractions like Humble Administrator's Garden.

Modern Comforts: Relax in well-appointed rooms equipped with free WiFi, ensuring you stay connected throughout your stay in Suzhou.

Nearby Attractions: Explore iconic landmarks such as Tiger Hill, The Lingering Garden, and Hanshan Temple located within a short drive from the hotel.

To book your stay at Novotel Suzhou Huanxiu Lake and experience comfort and convenience in Suzhou, book now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

10
Based on 3 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
H
helmut • couple • de
8
2026-01-05 • via Nuitee
L
Loeto • extended_group • bw
7
Good hotel, but have to improve on understanding a second language ie english, French and Spanish
Pros:

Clean and good food for internationals

Cons:

1. Delay in the refund for early check out. We checked out days earlier and were told it’s not an issue we will be refunded and we are still awaiting refund.

2026-01-03 • via Nuitee
P
Prakash • family with young children • gb
10
A great large room hotel
Pros:

Nice large room. We wanted to be near Suzhou North Train Station for our journey to Beijing which was ideal. Good breakfast too and friendly staff.

2025-04-13 • via Nuitee