BON Hotel at VidantaWorld Nuevo Vallarta

Hotels
7.2 (7 reviews)
Paseo de Las Moras , Nuevo Vallarta , mx

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Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
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Review Highlights

Pros:
Incredible full experience
Very nice room
Cons:
Waiting time in transportation
Delays in some restaurants

Categories

Cleanliness
6.45
Some waiting times in transportation and restaurants might suggest cleanliness issues.
Service
7.45
Standard service quality for a hotel of this rating.
Location
7.45
Location is described positively, contributing to overall enjoyment.
Room Quality
7.95
The room was described as very nice.
Amenities
7.45
Amenities were adequate, but specifics were not provided.
Value for Money
6.95
Overall experience suggests reasonable value for the costs.
Food and Beverage
6.95
Some delays in restaurants likely affect the food and beverage experience.
Overall Experience
6.95
Overall experience was incredible despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 16:11

Property Description

Luxurious Amenities

Experience a private beach area, kids' club, water park, and year-round outdoor pool at BON Park Hotel. Indulge in room service and free WiFi throughout the property.

Stylish Rooms

Each guest room features air conditioning, flat-screen TV, kitchenette, and private bathroom. Some units offer a balcony with stunning views. Enjoy a comfortable stay with all the necessary comforts provided.

Wellness and Leisure

Unwind in the fitness centre, sauna, and hot tub, or explore the garden with a children's playground. Wake up to a delightful breakfast offering every morning.

Book your stay at BON Park Hotel at VidantaWorld Nuevo Vallarta today to enjoy all these fantastic amenities and more!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

7.2
Based on 7 reviews
Cleanliness: 6.45
Service: 7.45
Location: 7.45
Room Quality: 7.95
Amenities: 7.45
Value for Money: 6.95
Food and Beverage: 6.95
Overall Experience: 6.95
C
Carla Dau • family_with_children • mx
10
El mejor hotel para ir a ver el Cirque de Soleil
Pros:

El departamento en el que nos quedamos es super amplio, muy bien decorado, tranquilo, con todo lo necesario para pasar unas largas vacaciones en la playa. Nos recibieron con un platón de carnes frías y quesos, que nos alegro la llegada, y en la habitación teneían un set de cuidado de cara de abeja reina que pudimos llevarnos a casa.

2026-02-10 • via Nuitee
A
adrianespinoza • solo_traveller • mx
9
The new hidden paradise in Mexico
Pros:

The full experience was incredible, specially the room was very nice.

Cons:

The waiting time in tranportation and in some restaurants

2026-01-06 • via Nuitee
N
Neisha • family
2
Pros:

THIS PLACE DOES NOT EXIST AND WILL NOT BE BUILT UNTIL 2028!!!!! WE ARRIVED WITH OUR KIDS AND THEY PUT US IN A DIFFERENT PLACE WITH ONLY A POOL! NO REFUND! THIS IS OUTRAGEOUS. FRAUD - BEWARE!

2025-06-26 • via Nuitee
V
Vineet • family_with_children
10
Pros:

We loved that the resort campus as it was very self sufficient with many activities and options for dining and quick ride to the beach and some amazing views of the mountains and the ocean! On few occasions given BON park is under construction the waiting time for the shuttle was bit tricky but mostly no issues as teams were very accommodating. When our kid fell ill the concierge were able to help bring a doctor in short notice which was very helpful given this was our first trip to Mexico and we were nervous about falling there. Also appreciate the team working to get the medication delivered to us the next morning. Team was very caring and helped to make our trip and stay as comfortable as possible with a very prompt watsapp communication. We will certainly be going back to explore more! Only part a bit unclear was why we didn’t have any option to pre-pay or why the travel back to the airport from resort was not part of the trip. Highly recommended

2025-01-20 • via Nuitee
H
Heliodoro • family_with_children
10
Pros:

Incredible experience if you are just interested in staying in a hotel that has everything. Absolutely great for kids. Only thing that was a little odd and I hope they change at some point is they seem to only let you take taxis out vs Uber and they are more expensive.

2025-01-05 • via Nuitee
E
Erikas • family
2
Pros:

The photos used to advertise this hotel are not of the BON but of another property on site. The BON is so far back on the property you must travel by gondola or tram to get anywhere. The gondola stops operating at 5pm. The only option for transport (beyond walking on unlit paths 40 minutes) is the tram system. The trams are not frequent and it took us an hour to get from the main area with restaurants back to our room.

When we checked in this travel situation was NOT communicated. We were given no materials or overview of where to go and what to do. The BON is still under construction, there is no gym in the building (you have to travel to use one) There is one restaurant at the BON that serves a good breakfast but is only available for dinner until 8:45 to be seating. We came up at 8:30 and the staff was annoyed we showed up to sit when they wanted to close. If we were not fed there the only option was to take trams to the main campus area.

We reached out to both Expedia and the BON direct for help and the customer service was terrible. no one cared that we were oversold on the experience. After three days we were offered a room upgrade, but it was too late. We had already decided to leave.

When the construction is done I am sure the experience will be better - but I feel we were totally over sold sold on the situation and were offered no refund for the inconvenience.

The room does not have a balcony as show or operating windows. be warned!

2025-01-05 • via Nuitee
C
Chuck
8
Pros:

The staff is quite friendly but there were corporate / company obstacles blocking the staff from making the guests happy. Our hotel room had an overpowering, uncomfortable odor of way too much air freshener. Five times over the four nights we were there, all of the room lights and the TV turned themselves on in the middle of the night. This woke us up and disrupted our sleep. This was not the ideal vacation we were counting on.

2025-01-04 • via Nuitee
Y
Yesenia • family_with_children
6
Pros:

BON is currently under construction. With that being said when this property is fully open and running I believe it’ll be an amazing property but for now this is what I think.

We are a family of 4 (2 adults 2 children)

They have a small pool which the swim up bar is still closed due to lack of popularity. Terraza Restaurant took way too long to prepare our food both lunch and breakfast (2hr from sit time to our food coming out) And the food was mediocre nothing to boast about. We ended up having to go to other property inside of Vidnata World for food and entertainment.

We got here a Monday and the Theme Park didn’t open until Thursday. (The park fee is also not included in your stay) The park is and will in the future be number one it was amazing! They opened at 5 and closed at 10 which didn’t give us enough time to enjoy any dinning (restaurants closed at 9:30). However every minute looking around was worth it. It’s truly magical and I can’t wait to see it all done!

Anything you do you have to do at their other properties. Which lack the 5 star experience. Overall I wish I can leave a review only on the BON hotel, but I have to leave the review on the overall stay since we were forced to use other parts of the property (Vidanta World).

I really feel we were the guinea pigs of this stay since it’s fairly new.

2024-11-29 • via Nuitee