The Z Hotel Trafalgar

Hotels
Z Hotels
8.8 (135 reviews)
53-59 Chandos Place, London, England, WC2N 4HS , London , GB

Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Breakfast available (surcharge)
Smoke-free property
Free wired internet
Snack bar/deli
Well-lit path to entrance
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean room
Cons:
Small rooms
Uncomfortable beds

Categories

Cleanliness
8.34
Rooms mentioned as clean but not pristine; some signs of wear.
Service
9.31
Staff were consistently described as friendly and professional.
Location
9.35
Highly praised as excellent for accessing the heart of London attractions.
Room Quality
7.8
Rooms considered too small and beds uncomfortable by several guests.
Amenities
8.83
Basic amenities met needs, though some rooms could have better bedding.
Value for Money
8.79
Considered good value for central London, especially with decent service and location.
Food and Beverage
8.84
Positive feedback on breakfast and in-house dining experience.
Overall Experience
9.11
Guests expressed overall good sentiments about their stay, without major regrets.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:15

Property Description

Discover the heart of London at The Z Hotel Trafalgar, where modern comfort meets unbeatable convenience.

Exceptional Connectivity
Stay connected with complimentary wireless and wired internet access throughout the hotel. Whether you’re catching up on work or streaming your favorite shows, our fast services ensure you're always online.

Delightful Dining Options
Grab a quick bite at our snack bar/deli or unwind with a drink in our bar/lounge. Enjoy complimentary breakfast for children under 12, and savor a delicious continental breakfast on weekends.

Comfortable Rooms
Retreat to one of our 141 stylish guest rooms, equipped with Smart televisions for your entertainment and refreshing showers in modern bathrooms. Enjoy daily housekeeping and thoughtful amenities like complimentary bottled water.

Your perfect London getaway awaits at The Z Hotel Trafalgar! Book now to secure your stay!

Important information:

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.8
Based on 135 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 9.11
R
Richard
10
Pros:

Extremely helpful staff. Many thanks.

2025-10-12 via Nuitee
R
Rene
10
Pros:

Excellent service
Great location

2025-10-12 via Nuitee
J
Johanny
10
Pros:

The is is a great hotel for a short visit to
London. The location is perfect near to everything. The staff are very helpful and friendly.

2025-10-10 via Nuitee
M
Matt
8
Pros:

Spare, clean, modern, conveniently located. Great for single, but probably not for couples (very small room, glass walled WC).

2025-10-05 via Nuitee
R
Rebecca
6
Pros:

Staff was really friendly. Room was okay; the air conditioning sounded like a freight train, the blinds broke and wouldn’t move up, toilet paper holder was non existent. Overall experience was fine, but I guess just expected more for a well rated hotel in a great area.

2025-10-05 via Nuitee
J
Jessica friends
10
Pros:

Very good location, clean and perfect for a nights stay.

2025-10-04 via Nuitee
M
Maria c
8
Pros:

Great location. Small rooms.

2025-10-04 via Nuitee
M
Monica partner
10
Pros:

Great facility, staff and location. Bed was comfy. AC could use some improvement. Overall we enjoyed our stay and definitely recommend it

2025-10-04 via Nuitee
K
Kat
10
Excellent staff made me feel at home
Pros:

Excellent staff, very accommodating. Filtered water daily. Daily or every other day cleaning service (on request). Staff always on the door and in cafe / entrance area to ensure the hotel - tucked away on a quiet street but a stone’s throw from the shops & theatres around Covent Garden & Leicester Square - was safe and welcoming. Small room took a bit of time to get used to, and not really a desk with chair option if wanting to work, but ensuite was new, bed comfortable & big tv on the wall. Perhaps an upgrade to nespresso machines for the £200 average a night (rather than sachet gold blend) would be a fair consideration at the price for 1 person.

2025-10-02 via Nuitee
J
Joseph partner
8
Pros:

Very nice staff and highly convenient.
Just an odd post in room near the bed.

2025-10-02 via Nuitee
R
Richard
10
Pros:

Excellent value hotel for its location, small room with no window, but very quiet which for central London is very good!

2025-10-02 via Nuitee
B
Ben
8
Pros:

Great location. Staff very helpful in particular Abi. Room adequate. Bar staff very friendly

2025-10-01 via Nuitee
S
Sarah D
8
Pros:

Great central location with excellent ability! The room is tiny, but the layout was great. I stayed for a week and didn’t feel cramped. Would be nice if there was a mini fridge but other than that, it was perfect! I didn’t eat the breakfast since there are so many restaurants and coffee shops nearby but it looked decent. They also offer complementary wine and Cheese on Tuesdays and Saturdays! I was pleasantly surprised at their prices and selection of wine.

2025-09-30 via Nuitee
A
Anita
10
Pros:

Convenient, near shopping, restaurants and theatres.

2025-09-30 via Nuitee
J
Jeremy Paul
10
Pros:

The staff was incredible, especially Bruno who really went out of his way to make me feel at home. And helped friends I met up with who were not even staying at the same hotel as me. 2 thumbs up.

2025-09-29 via Nuitee
S
Stephen family
10
Pros:

Great stay

2025-09-26 via Nuitee
L
Lysa
8
Pros:

Warm check in, clean room

2025-09-25 via Nuitee
A
Allison
8
Pros:

I am a frequent international traveller and this was my first time staying with Z Hotels. Overall this was a good stay. It was small, so I wouldn't recommend it for 2 people as I found it very very cramped as a solo traveller. The bed was very firm with no give, and the A/C didn't work well, so my actual sleep wasn't great. The room was clean, but I wouldn't say pristine as my room was a bit beat up. However, the staff here were amazing and so friendly and kind- Nadia was so lovely and let me check in early. 10/10 for the staff here. The location is also great, and the price for location is also good. All this to say, I don't regret staying here and wouldn't mind giving Z hotels another chance in the future.

2025-09-25 via Nuitee
R
Ruth
6
Pros:

Quaint room, has everything needed for a short stay. Main problem was the bed, the mattress was hard, thin and extremely uncomfortable. Location and staff are excellent, however I’d be reluctant to stay again due to the sleep I had.

2025-09-23 via Nuitee
V
VITOR
10
Pros:

Renovated rooms, very small rooms but we had everything we needed, we will stay again

2025-09-19 via Nuitee