ITC Ratnadipa, a Luxury Collection Hotel, Colombo

Hotels
•
Luxury Collection
9.1 (790 reviews)
21, Galle Face Centre Road , Colombo , lk

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Spacious rooms
Amazing breakfast
Cons:
Poor room service
Chaotic New Year’s Eve party

Categories

Cleanliness
9.11
Overall cleanliness was noted as very good across multiple reviews, with prompt room service and upkeep.
Service
9.58
Exceptional service highlighted in reviews, especially regarding the attention to detail for special occasions.
Location
9.12
Location praised for its convenience and proximity to attractions.
Room Quality
9.07
Rooms were described as exceptional and spacious, providing good comfort.
Amenities
9.1
Amenities such as a nice pool and excellent breakfast buffet were frequently praised.
Value for Money
9.06
Guests noted it was a valuable experience for the cost of the stay.
Food and Beverage
8.61
Breakfast was deemed excellent, though there were suggestions for more variety.
Overall Experience
9.18
Overall experience rated highly, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:00

Property Description

Luxurious Accommodation
Indulge in 5-star luxury with air-conditioned rooms, flat-screen TVs, and elegant decor. Some rooms even offer a fully equipped kitchenette for added convenience and comfort.

Dining Experience
Savor a delightful dining experience with a choice of buffet, continental, and Full English/Irish breakfast options. The restaurant serves a variety of cuisines including American, Cantonese, and Chinese, with special dietary requests catered to.

Convenient Location
Explore nearby attractions like Galle Face Beach and Kollupitiya Beach, all within reach from the hotel. Benefit from airport transfers and a tour desk for a seamless travel experience.

Book your stay at ITC Ratnadipa, a Luxury Collection Hotel, Colombo for an unforgettable experience.

Important information:

Estimated totals may vary to the actuals when paid in Local currency.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for US$25 per person per night when using an existing bed.
    People 7 years old and over stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 790 reviews
Cleanliness: 9.11
Service: 9.58
Location: 9.12
Room Quality: 9.07
Amenities: 9.1
Value for Money: 9.06
Food and Beverage: 8.61
Overall Experience: 9.18
M
Megan • couple • gb
10
Highly recommend!
Pros:

Absolutely 10/10—highly recommended! Having stayed in many incredible hotels around the world and living in Dubai, I can confidently say this one truly stands out. The staff and level of customer service were exceptional, consistently going above and beyond to make the stay memorable. The location is also fantastic, just a short walk from a great mall, making it both convenient and enjoyable. An outstanding experience from start to finish!

2026-04-11 • via Nuitee
S
Shail • couple • au
10
Amazing hotel, loved our 1 night stay!
Pros:

Beautiful rooms and pools. Close to shopping mall. Outstanding buffet breakfast. Exceptional staff. Loved our stay :)

Cons:

Nothing

2026-04-10 • via Nuitee
V
Vinoshan • family_with_children • gb
10
2026-04-08 • via Nuitee
A
ARNON • family_with_children • il
10
Pros:

Everything

Cons:

Nothing

2026-04-07 • via Nuitee
J
Jym • couple • mv
10
Would recommend! Really loved it!
Pros:

ITC was really high end, security was immensely huge! Overall good experience. Staff was really

Cons:

No charging port in the toilet, but can live without it!

2026-04-06 • via Nuitee
F
FUYI • solo_traveller • lk
3
2026-04-06 • via Nuitee
D
Didier • couple • mc
10
Magnifique hôtel à Colombo
Pros:

Tout était parfait de la réception à notre départ

Cons:

Rien

2026-04-06 • via Nuitee
M
M K • extended_group • in
9
2026-04-05 • via Nuitee
M
Mohammed • family_with_children • sa
9
2026-04-03 • via Nuitee
M
Mohammed • family_with_children • sa
9
2026-04-03 • via Nuitee
U
Ursula • couple • ch
10
Pros:

Tolle Lage und herrlicher Ausblick. Riesiges Frühstücksbuffet und phantastisches Nachtessen im Signature-Restaurant. Ideal für 1 Nacht vor unserer Rückreise.

Cons:

-

2026-04-03 • via Nuitee
A
Ansaf • family_with_children • gb
10
2026-04-02 • via Nuitee
M
Mohammad • family_with_children • es
1
Dirty, garbage everywhere
Pros:

nothing

Cons:

Dirty, garbage everywhere

2026-04-01 • via Nuitee
N
Nagarjun • couple • in
10
2026-03-31 • via Nuitee
H
Hassaan • family_with_children • pk
9
2026-03-30 • via Nuitee
R
Ramasamy • couple • in
6
2026-03-28 • via Nuitee
K
Kaide • couple • au
10
Home away from home
Pros:

Everything! Sewni really looked after us and ensure our stay was nothing short of exceptional. We had the best time and would absolutely go back in a heart beat.

Cons:

N/A

2026-03-28 • via Nuitee
J
Justin • family_with_children • in
6
2026-03-26 • via Nuitee
A
Almut • solo_traveller • de
8
Pros:

Super Lage, moderne schöne Ausstattung

2026-03-26 • via Nuitee
P
Pradeep • couple • us
6
Quality of food was pathetic (dinner & breakfast).
Pros:

Location

Cons:

Quality of room (specially dresser lights issues) . Staff needs to be trained. Long waiting to check in & check out.

2026-03-25 • via Nuitee