Caption by Hyatt Namba Osaka

Hotels
8.8 (141 reviews)
2-7-5 Nippombashi, Chuo-ku , Osaka , jp

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Facilities for disabled guests
Currency exchange
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Friendly staff
Cons:
Limited breakfast options
Firm mattress

Categories

Cleanliness
8.94
Generally a positive sentiment about cleanliness, though some comments suggest room for improvement.
Service
9.41
Many reviews cited friendly and helpful staff, enhancing the service rating.
Location
9.45
Highly praised location with easy access to tourist attractions and amenities.
Room Quality
8.4
Mixed feelings; rooms considered modern but some noted issues with mattress firmness.
Amenities
8.43
Limited amenities noted, particularly in the breakfast offerings.
Value for Money
8.89
Generally viewed as decent value, though some reviews pointed out specific shortcomings.
Food and Beverage
7.94
Limited breakfast options and criticism of extra costs for food.
Overall Experience
8.91
Overall positive experience with a few noted issues but still a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:17

Property Description

Prime Location in Osaka
Located in the heart of Osaka, Caption by Hyatt Namba Osaka offers easy access to popular attractions such as Manpuku-ji Temple and Shinsengumi Osaka Tonsho Monument, making it the ideal choice for travelers looking to explore the city.

Modern Amenities
Experience comfort and convenience in our air-conditioned rooms equipped with a flat-screen TV, safety deposit box, and free WiFi. Guests can also enjoy access to our fitness centre and on-site restaurant during their stay.

Convenient Services
With a 24-hour front desk, luggage storage, and currency exchange facilities, we strive to ensure a seamless and enjoyable experience for all our guests at Caption by Hyatt Namba Osaka.

Ready to experience the best of Osaka? Book your stay with us now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 141 reviews
Cleanliness: 8.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.91
M
Manoel Cerqueira • couple • vn
10
I really recommend the Caption by Hyatt Namba Osaka hotel
Pros:

Location, all staff was helpful, friendly and hospitality.
The room was clean and comfortable.

2026-02-14 • via Nuitee
A
Ahmad • couple • ae
7
Avarage hotel with good location and nice design
Pros:

The location and the design of the hotel really nice

Cons:

The staff are not friendly, they didnt welcome us in a nice way and they didnt accept to pay with apple pay.

Alos very noisy hotel you can hear the cars on the streets from your room if you’re a light sleeper its not a good option

2026-02-08 • via Nuitee
N
NC • family_with_children • th
10
2026-02-08 • via Nuitee
P
Patricia • couple • es
9
2026-01-27 • via Nuitee
M
Matseliso • family_with_children • za
8
Great hotel , great location, delicious breakfast ,
Pros:

Great location , urban chic decor

2026-01-23 • via Nuitee
O
Olga • couple • kr
10
2026-01-20 • via Nuitee
D
Dinamarie • family_with_children • us
10
Pros:

The cleanliness of the place.

2026-01-19 • via Nuitee
S
Salma • family_with_children • ae
10
Amazing location
Pros:

Clean
well located
Wonderful staff

Cons:

Nothing

2026-01-19 • via Nuitee
P
Pasinee • family_with_children • th
8
2026-01-19 • via Nuitee
L
Luong • couple • us
10
Would stay again
Pros:

Location to local eateries and tourist spots.

2026-01-19 • via Nuitee
T
Tran • family_with_children • us
8
2026-01-13 • via Nuitee
A
alhanoof • solo_traveller • sa
10
Pros:

المكان اكثر من رائع من الغرفة الوسيعه في اوساكا ومطابق للصور ونظيف حبيته

Cons:

بعض موظفين الاستقبال غير ودودين

2026-01-06 • via Nuitee
S
Sadaf • family_with_children • pk
9
Great location and clean.
Pros:

Very modern and clean. Location is great. The rooms are like typically other hotels in Japan which are quite small.

Cons:

Breakfast options are limited. They offer three options from the menu two of which are not even halal so we were left with very limited choices and had to purchase some items separately from the cafe.

2026-01-03 • via Nuitee
D
Dielwart • solo_traveller • nl
9
2025-12-30 • via Nuitee
K
Kabria • couple • jp
10
2025-12-28 • via Nuitee
P
Pak Hin • couple • hk
10
2025-12-28 • via Nuitee
H
Heesoo • couple • kr
9
2025-12-27 • via Nuitee
S
Sarah • family_with_children • ie
10
2025-12-20 • via Nuitee
M
Man Wai • couple • hk
9
2025-12-19 • via Nuitee
H
Hoi Chee • couple • hk
10
2025-12-18 • via Nuitee