Safestay Edinburgh Cowgate

職員很有耐性協助房間誤訂的問題，住宿旁是酒吧，會有點吵，也感覺有少少不安全的感覺

Séjour très décevant, sol de la chambre sale à notre arrivée, pas de lumière dans les toilettes partagé (donc la nuit vraiment pas pratique), une odeur d’urine pendant 48h horrible dans les toilettes, sol douche et lavabo remplis d’eau au sol, sanitaires sales. La salle de bain de notre palier en travaux mais nous n’avons pas été prévenus. Portes qui claquent la nuit un nombre incalculable de fois.
Équipe au courant des problèmes suite à un mail fait dès le lendemain de notre arrivée mais n’ont pas apportées d’améliorations. Un manager en week end, pas joignable donc nous n’avons pas pu échanger avec lui alors qu’il nous demandait pas retour de mail de venir le voir directement. Nous sommes en attente d’un retour de sa part pour une compensation financière. Hôtel.com a été mis au courant dès le lendemain de notre arrivée mais n’a pas réussi à joindre le personnel, ils ont fait un mail. Je suis également en attente d’hôtel.com de la suite à donner à notre dossier.

Le point positif est l’emplacement dans la vieille ville, très pratique, on peut tout faire à pied. Pour les personnes en recherche de faire la fête c’est la rue parfaite.

Bien dommage que l’établissement ne soit pas à l’image du prix payé.

The only small hiccup was the shower water pressure, it felt a bit weak. Other than that, the place was clean, central, and the staff were friendly. overall great!

Over all a comfortable stay. It could definitely use some renovating and the stairs are strong concrete but molded oddly in certain areas. But the staff was extremely helpful and the area was very convenient for walking old Edinburgh.

Safe

Rentamos habitación con baño y regadera y no servía la regadera. Nos prometieron arreglarla y no lo hicieron.

Si quieres llegar a Edimburgo y encontrarte sin habitación, este es tu sitio. Te aseguro fuertes emociones según te enteres que no hay opción.

Sebring tener mas atencion a los niños, se entiende que es un hostal pero mis dos noches parecia kinder en recreo a las 12:00 am mas de 10 niños corriendo por los pasillos gritando y tocando las Puertas de todas las habitaciones que estaban a su alcance, el personal comiendose los mocos fuera en el patio

It was a great place. Near by at downtown.

Staff gentile, location fantastica in pieno centro della città, vero punto di forza della struttura. Mi sono trovata bene, non bisogna aspettarsi molto, la pulizia non è buona, ma per stare qualche giorno va bene. La posizione dell'ostello è ottima.

Value for money except minor complaint.

The property was easy to find ! The staff are all lovely and helpful ! Excellent location walking distance from everything ! A lot of toilets and washing facilities. Clean beds and lockers for your stuff ( bring your own lock ). Would recommend ear plugs because it’s right across from three sisters and they play live music until like 3 am but that’s no fault of the hostel at all! I was prepared by the reviews so I brought earplugs, eyelash and had a good night sleep. All in all good place and did the job 😁

The biggest thing that made my stay not so enjoyable,is that the bar across the street was so loud you heard the music in the room. Therefore it made it a bit challenging to go to sleep at night. Also outside of the hostel in the smoking area, the ashtrays were full. I asked the staff where I could empty the ashtrays. The staff said they would empty the ashtrays and they finally emptied them a day later.

clean, spacious room and toilet. Not enough hanging hooks. Windows MUST be changed, loud music comes from the pub in front until 3 A.M !!!

I liked the closeness to pubs and clubs & the smoking area. I hated the bunk beds & the noise of the people in the room with me. I didn't sleep at all

The hostel was very close to the heart of the city, so it was near shopping, food, and activities. We didn’t need public transport for anything except getting to the airport. The hostel is directly next door to an outdoor bar/music venue, so there was noise at all hours of the day. Since there is no A/C, the windows needed to stay open, so we were constantly hearing whatever was going on across the street. It didn’t bother us any, but it may bother you if you are a light sleeper and/or are traveling with children. My one critique of the hostel is that the bathrooms were quite dirty, and they smelled pretty bad.

Pleasant stay at the hostel. Having our own dorm was great and made it affordable for three people meeting up, visiting the City and just having a catch.

Great location and close to the Cities parkrun that takes place on Saturday

Great experience, exceeded my expectations over value for money. The bunks have privacy screens around the head and feet of the bed, which made sharing a room feel less invasive. Music can be heard from the bar around the front of the building (it’s summer, so we had the windows open) but it wasn’t an issue, my days were so packed with walking and exploring that I slept really well! I found the bed comfy. Showers did the job, I brought my own towel. Would recommend bringing a padlock for your locker if you are concerned about valuables, but it would better serve not bringing ‘valuables’ (if possible) in the first place.
I love Edinburgh and a place like this really encourages me to visit more regularly. Thanks Safestay!

Perfect place thank
You

The location is amazing. Staff is very nice. The shared bathroom was not perfectly clean and a bit smelly, that's why I gave it 4 stars instead of 5.