Grand Mercure Imperial Palace Seoul Gangnam

Hotels
Grand Mercure
8.2 (390 reviews)
640, Eonju-ro, Gangnam-gu , Seoul , kr

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Spacious rooms
Beautiful decorations
Cons:
High food prices
Cleaning issues
Poor service in some instances

Categories

Cleanliness
7.34
Issues with cleanliness noted, such as dirty rooms and non-functional drainage.
Service
9.31
Great service reported by many guests, including helpful staff and responsiveness.
Location
8.85
Good location praised in reviews for its accessibility and surrounding amenities.
Room Quality
7.8
Mixed sentiments regarding room quality; some rooms noted to be old and lacking amenities.
Amenities
8.33
Amenities are generally good, but some mentioned high prices for food and beverages.
Value for Money
7.79
Perceived as expensive with some complaints about extra charges and high food prices.
Food and Beverage
7.34
Breakfast buffet and menu items criticized for being overly expensive.
Overall Experience
8.81
Overall positive experiences highlighted by the majority of guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:00

Property Description

Imperial Palace Seoul, nestled in the heart of Gangnam, Seoul, offers an elegant and comfortable premium hotel experience designed to provide timeless elegance and endless comfort.

Artistic Atmosphere
Immerse yourself in our unique and intelligent atmosphere adorned with around 400 works of art, complemented by high-end facilities and antique interior design.

Modern Accommodations
Experience our newly renovated hotel rooms and luxuriously designed serviced residences equipped with hi-tech IT facilities and top-notch amenities for a perfect blend of elegance and relaxation.

Customized Services
Beyond mere customer satisfaction, we aim to touch the hearts of our guests with personalized services that cater to their every need.

Book now and indulge in the sophisticated luxury of Imperial Palace Seoul.

Important information:

• The name on the credit card used for booking must match the guest's name. For third-party bookings, please contact the property directly.
• To prevent no-shows and fraudulent reservations, the validity of the credit card will be checked. A pre-authorization will be done using the credit card information provided during the reservation, and the charged amount will be canceled after the validity check.
• A deposit may be required upon check-in and will be fully refunded upon check-out. However, charges may apply for paid services and damages to the property.
• Executive rooms include club floor benefits, and the club lounge is accessible for guests aged 16 and above.
• The fitness center, sauna, and indoor swimming pool are regularly closed on the first Tuesday of every month, as well as on Lunar New Year’s Day and Chuseok Day.
• If you book a room with breakfast included, breakfast will be provided for up to 2 adult guests. Additional guests and children will be charged for breakfast at check-in.
• All guests are required to use the valet service, which costs 30,000 KRW.
Complimentary valet service may be available depending on your credit card benefits. Please check the details with your credit card issuer.
• Starting December 10, 2024, the hotel has been rebranded as "Grand Mercure Imperial Palace Seoul," and existing reservations will remain unchanged.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for KRW 55,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs KRW 25000 per stay.

Location

Guest Reviews

8.2
Based on 390 reviews
Cleanliness: 7.34
Service: 9.31
Location: 8.85
Room Quality: 7.8
Amenities: 8.33
Value for Money: 7.79
Food and Beverage: 7.34
Overall Experience: 8.81
W
Woosuk solo_traveller kr
7
2026-03-21 via Nuitee
W
Woosuk solo_traveller kr
7
2026-03-21 via Nuitee
L
Lyutsiya family_with_children us
10
2026-03-20 via Nuitee
D
Dae Han solo_traveller au
10
2026-03-20 via Nuitee
Y
YUKI couple jp
9
2026-03-19 via Nuitee
K
Kelly family_with_children sg
9
Pros:

We stayed in a two bedroom suite and the room was very nice, it was very comfortable with excellent toilets and a bathtub. The staff was very kind and helpful. The building itself is very pretty. Location wise it’s a little out of the way from main areas but we knew that going in. Calling a taxi was very easy. We didn’t get a chance to use the facilities or the restaurant.

2026-03-19 via Nuitee
H
Hawra couple sa
7
It was a wonderful stay, I enjoyed the bedroom very much.
Pros:

The room was magnificent and the food was very much appetizing.

Cons:

The bathroom sink had an issue.

2026-03-19 via Nuitee
W
Woosuk family_with_children kr
6
2026-03-18 via Nuitee
B
Bethany couple ae
9
Amazing breakfast, wonderful location
Pros:

One of the best hotel breakfasts I have ever had - I have had my fair share of breakfasts!

I assume the room was sound proofed as I didn’t hear anyone in the corridors.

The staff were very kind and helpful. They spoke pretty good English. The decor was better in real life and the hotel was very clean.

Cons:

The shower pressure could have been a bit better, that would have tipped the rating up to a 10/10

2026-03-17 via Nuitee
B
Bibi solo_traveller gb
9
2026-03-16 via Nuitee
H
HYEONG WOO family_with_children kr
10
Pros:

위치와 주변거리가 좋았습니다.

Cons:

어메니티의 부족이 있었으나 그리 큰 아쉬움은 없었습니다.

2026-03-13 via Nuitee
D
Daniel family_with_children gb
10
Pros:

Classy , amazing decor and friendly staff

Cons:

Nothing it was a great stay

2026-03-12 via Nuitee
W
Woosuk solo_traveller kr
6
2026-03-06 via Nuitee
D
daulet solo_traveller kz
2
2026-03-06 via Nuitee
T
Talya Atomy .Moomi family_with_children kr
10
Pros:

Очень красивая гостиница. Хороший уровень комфорта

2026-03-06 via Nuitee
K
Karina couple ru
10
2026-03-06 via Nuitee
M
Matthew solo_traveller us
10
You will not regret it.
Pros:

This is the nicest hotel I have ever stayed in. The architecture was gorgeous, food was delicious, pool and sauna were fantastic, and my room was outstanding. Having a soaking tub that large to end the day was so very relaxing that I'm jealous I don't have one at my house.

Cons:

N/A

2026-02-22 via Nuitee
J
Jacobs couple us
10
The stay was amazing, the staff were incredible.
Pros:

Yes I did we loved it

Cons:

Everything was great. No issues

2026-02-22 via Nuitee
D
Dae Han solo_traveller au
10
2026-02-12 via Nuitee
D
Dae Han solo_traveller au
10
2026-02-09 via Nuitee