The Z Hotel City

Hotels
Z Hotels
8.2 (115 reviews)
24 Fleet Street, London, England, EC4Y 1AA , London , GB

Facilities

Health or beauty spa nearby
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Breakfast available (surcharge)
Smoke-free property
Casino nearby
Health or beauty spa nearby
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Central Location
Good Breakfast
Cons:
Small Rooms
Noise Levels
Value for Money

Categories

Cleanliness
8.09
Most reviews mention cleanliness positively, but a few comments indicate issues with small spaces and noise.
Service
8.56
Many reviews highlight friendly and helpful staff, creating a positive service experience.
Location
9.1
The hotel's location is frequently praised for its proximity to attractions and public transport.
Room Quality
7.55
Several reviews indicate that rooms are small, with specific complaints about the shower and bathroom functionality.
Amenities
8.08
Basic amenities mentioned, with some positive feedback on the cafe but room layout affects usability.
Value for Money
7.54
Some guests feel the prices are high for the size and quality of the rooms while others found it reasonable.
Food and Beverage
8.09
Breakfast at the cafe receives good reviews, though further dining options are not mentioned.
Overall Experience
8.56
General sentiment is positive, with many guests expressing satisfaction overall despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:12

Property Description

Experience the perfect blend of convenience and comfort at The Z Hotel City, your gateway to the heart of London!

Modern Rooms
Retreat to one of our 113 air-conditioned rooms featuring Smart televisions, complimentary Wi-Fi, and an array of cable programming to keep you entertained during your stay.

Culinary Delights
Start your day with our delightful continental breakfast, served daily, or unwind at our cozy coffee shop/café and bar/lounge, where you can enjoy a refreshing drink.

Prime Location
Perfectly situated near iconic attractions such as The Strand and St. Paul’s Cathedral, the hotel provides easy access to London’s vibrant culture and historical sites.

Don’t miss your chance to experience it all—book your stay at The Z Hotel City today!

Important information:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

Location

Guest Reviews

8.2
Based on 115 reviews
Cleanliness: 8.09
Service: 8.56
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 7.54
Food and Beverage: 8.09
Overall Experience: 8.56
P
Paola partner
10
Pros:

It was our anniversary and the team has provided a cute welcome set up in the bed. This cute gesture makes our stay super memorable. 💕 the cleanliness of the room was amazing. They really did a great job. Would definitely come back.

2025-10-09 via Nuitee
E
Eliana partner
10
Pros:

Very nice location

2025-10-07 via Nuitee
F
Frank
8
Pros:

Good location, uncomfortable bed

2025-10-07 via Nuitee
D
David
10
Pros:

Yes

2025-10-03 via Nuitee
M
MARCIN
10
Pros:

Amazing stay, nice rooms, great staff

2025-10-03 via Nuitee
C
Connel
10
Pros:

Small but convenient and functional

2025-10-01 via Nuitee
G
Grzegorz
10
Pros:

Ok

2025-09-30 via Nuitee
J
JAVIER partner
10
Pros:

Great hotel for a short stay, everything nearby

2025-09-25 via Nuitee
H
Heather
10
Pros:

Nice hotel, clean very helpful staff. Goid breakfast offered.

Could do with a better sign outside almost missed it!

2025-09-23 via Nuitee
B
becka
8
Pros:

we were confused about the bathroom door being glass and it didn’t shut all the way

2025-09-22 via Nuitee
D
Dalia
8
Pros:

My stay at Z Hotel City was good. The staff at the downstairs cafe are extremely friendly, as well as the front desk. The bed is comfortable and the bathroom is small but enough. The room is also very small but that's clear before booking. There was A/C in my room which was great. The drains and plumbing is a bit loud in the evenings and you can hear people walking outside and upstairs. Just somewhat loud and something to take in consideration if you're a light sleeper. Overall, good experience.

2025-09-22 via Nuitee
K
Kristie
8
Pros:

Single room is tiny, but if you're not planning on spending time there it's got a comfy bed and a/c. Nice that it has a lift and a cafe attached for quick coffee or food

2025-09-21 via Nuitee
S
Swarnalakshmi
10
Pros:

Clean room

2025-09-20 via Nuitee
S
sijeesh
10
Professionally maintained
Pros:

Rooms were small (as described) in the room listing, but there were spotless clean. Also staff behaviour was very friendly.
The hotel is close to train and the bus station.

2025-09-16 via Nuitee
R
Ray
8
Compact but adequate room for one night.
Pros:

Fine for one night. The room was very small and compact and the bed was against two walls so I had to climb over my partner to get out of bed in the night to go to the loo. The shower and bathroom also very small and the shower fitting was damaged but functional.

2025-09-14 via Nuitee
V
VLADIMIR
8
Pros:

A good hotel located close to many attractions

2025-09-13 via Nuitee
A
Aptitude Software
2
Awful
Pros:

Room tiny, tv didn’t work, staff not friendly, hugely overpriced.

2025-09-10 via Nuitee
C
Christine
8
Pros:

The hotel was I expensive for London and fine. The fan in the air system was really loud.

2025-09-08 via Nuitee
G
Grant
8
Pros:

Pretty decent no main complaints

2025-09-05 via Nuitee
E
Emma partner
10
Pros:

Friendly staff, clean room, perfect for our trip

2025-09-01 via Nuitee