Bourne Hall Country Hotel

Hotels
7.8 (228 reviews)
Luccombe Rd , Shanklin , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Exceptional staff
Beautiful location
Excellent breakfast
Cons:
Dated rooms
Uncomfortable bedding
Amenities not well maintained

Categories

Cleanliness
7.03
Some concerns about cleanliness, especially in communal areas and the state of the swimming pool.
Service
8.5
Staff were exceptional, friendly, and helpful throughout the stay.
Location
8.54
Beautiful location with great views, within walking distance to attractions.
Room Quality
7.49
Rooms were clean but some needed updating, with complaints about pillows.
Amenities
7.02
Amenities were lacking, especially the pool had issues and no lift available.
Value for Money
7.98
Good value considering the service and location, despite some room quality issues.
Food and Beverage
8.03
Breakfast options were excellent, and the evening meals were well-prepared.
Overall Experience
7.8
Enjoyable stay overall, with some positives but also several areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:47

Property Description

Stunning Sea Views and Victorian Charm:
Experience the beauty of the Isle of Wight from Bourne Hall Country Hotel, a Victorian gem nestled in picturesque gardens with breathtaking sea views over Sandown and Shanklin Bay.

Delightful Dining and Comfortable Rooms:
Indulge in a variety of dining options, from homemade scones to hearty family meals, all made with locally sourced ingredients. Relax in cozy rooms with Freeview TV, tea/coffee facilities, and some with scenic views, offering a comfortable stay.

Relaxation and Convenience:
Enjoy a refreshing dip in the seasonal outdoor pool, open May-September, or unwind in the spacious guest lounge and bar with garden vistas. With complimentary WiFi and free parking, your stay at Bourne Hall promises relaxation and convenience.

Book now to immerse yourself in Victorian elegance and seaside tranquility at Bourne Hall Country Hotel!

Important information:

Two further hard wire internet connections (also complimentary) are available in the drawing room and at reception.

Please note, this property cannot accommodate children aged 8 years and younger.Swimming pool: Closed from Wed, Oct 1, 2025 until Thu, Apr 30, 2026

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 228 reviews
Cleanliness: 7.03
Service: 8.5
Location: 8.54
Room Quality: 7.49
Amenities: 7.02
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 7.8
N
Natalie • couple • gb
6
Pleasant
Pros:

Breakfast was excellent location was beautiful

Cons:

The bed in our room and pillows were very uncomfortable so we did not feel well rested, the tv kept glitching so we had difficulty watching anything also the shower was very difficult to figure out also bathroom was very dated

2026-01-19 • via Nuitee
J
Jacqueline • couple • gb
10
It was just what we was looking for peace and quiet time to relax in beautiful surroundings
Pros:

The moment you stepped in the front door you was welcomed
First impressions it was very clean and friendly nothing was to much trouble
We booked for 3 nights but extended to 2 more might making it 5 nights

Cons:

Nothing

2026-01-19 • via Nuitee
E
Emanuele • family_with_children • gb
6
2026-01-19 • via Nuitee
J
Jill • couple • gb
8
Short stay to celebrate an anniversary
Pros:

Interesting building, very grand in its day. Lovely high ceilings, sweeping staircase etc, Nice view from our room.

Cons:

N/a

2025-10-01 • via Nuitee
M
Maria • solo_traveller • nl
7
2025-09-13 • via Nuitee
D
Donald • family_with_children • gb
9
2025-09-10 • via Nuitee
E
Eleanor • couple • gb
10
2025-09-03 • via Nuitee
D
Donna • partner
8
Pros:

The staff are fantastic, helpful and friendly and they have holiday makers that return time and again so that speaks volumes to me. We were on the top floor so quite a few stairs and when checked as my description advised ceiling fan I was told they didn't have that anymore. Room was rather warm for me, please note a fan provided and another could be given If required, if I were to go back I would ask for a lower floor as I think this would help. To sum up if you want a picturesque setting with a beautiful view and really lovely people prepared to help with anything then give this hotel a try.

2025-09-02 • via Nuitee
N
Natalie und Stephan • couple • de
8
2025-09-02 • via Nuitee
E
Edward • couple • gb
8
2025-09-02 • via Nuitee
M
matthew • family_with_children • gb
6
Lovely hotel and staff but in need of an upgrade.
Pros:

Position and staff were lovely.

Cons:

Swimming pool was full of algae and we weren’t able to use it. The family room was very dated and the bathroom was in a poor state of repairs.

2025-09-02 • via Nuitee
A
A20RVS • couple • gb
9
Very enjoyable stay greatly enhanced by Tom looking after our every need
Pros:

Staff were exceptional. Nothing was too much trouble.

2025-08-29 • via Nuitee
S
Sarah • couple • gb
10
Lovely place to stay
Pros:

Staff were absolutely amazing, nothing was ever too much for them. Like other visitors reviews, Tom and all the staff, owners very friendly. Breakfast really well organised, lots of choices. Had evening meal a couple of nights and can honestly say, really lovely home cooked food.
If we return to the Isle of Wight in the future, I would have no hesitation in returning to this hotel. Highly recommend! 😀

Cons:

Nothing!

2025-08-23 • via Nuitee
S
Saranjit • couple • be
9
Superb hotel, great location.
Pros:

The staff were exceptional. The breakfast was really good.

Cons:

The photos showed an indoor pool, and they haven't had one for years now. That is the fault of the photos...

2025-08-21 • via Nuitee
D
Debbie • couple • gg
8
A nice hotel for a short stay, standout staff, building more shabby than chic.
Pros:

A lovely, historic building, set high on the cliff above Shanklin, giving great views out to sea. Within easy walking distance of the old town, chine and beaches (for a fairly fit middle aged couple). Room was clean and comfortable. Staff were exceptionally helpful and friendly. Ample parking. Good breakfast.

Cons:

Although clean and comfortable, much of the hotel would benefit from a facelift/redecoration as it did look tired, especially in communal areas. No lift. We didn’t use the pool. Pillows were hard and need renewing.

2025-08-21 • via Nuitee
S
sian • family_with_children • gb
5
Grounds are pretty but rooms need a refurbishment.
Pros:

Views are beautiful, as are the grounds. Was very pretty to look at.

The bar is cute and it looks like 30 years ago this would have been a lovely place to go

Cons:

The pool isn't heated and the surrounding areas would benefit from a jet wash.

Bed hard and uncomfortable

Tiles on bathroom floor are loose, extractor fan doesn't help 4 wet towels with not enough hanging space to dry so smelt like wet dog.

No door to separate the bunk beds and bedroom so if we didn't want to go to bed at 8pm when my children did we had to sit in the dark.

Hotel had no vibe or buzz, we can picture how it may have once been a wonderful place to visit and a buzz on the patio with drinks but there was nothing.

Hotel didn't seem busy when we were there, hardly any cars in the carpark and maybe saw 1 other family per day we were there (4days) we had 2 children and felt we'd been put at the back of the hotel with a rubbish view (of the bins!) Rather than something nicer looking over the grounds.

Positioned on a steep hill.

We'd already read the reviews about the breakfast being bad so we didn't bother, we didn't want to risk being disappointed so headed out each morning. It also looked like no other person was there for breakfast or dinner either.

2025-08-20 • via Nuitee
L
Lisa • couple • gb
9
Pros:

Tom was amazing, he couldn't do enough for us, and any info, Tom was your man. Thank you Tom

Cons:

The pool needs some TLC

2025-08-18 • via Nuitee
S
STUART DANIEL • extended_group • gb
6
Pros:

Location was great

Cons:

Dated. Needs some updating

2025-08-18 • via Nuitee
S
Scott • couple • gb
5
Cons:

Very ordinary breakfast.

2025-08-16 • via Nuitee
B
Bob • couple • gb
6
Hotel ok, would not go back. Staff were excellent!
Pros:

Location only ok if you could walk up the hill. No good if you were in a chair.

Cons:

Cooked breakfast/ buffet.
Not changing the towels regularly enough.

2025-08-14 • via Nuitee