Red Roof Inn Richmond, VA - W Broad St

Hotels
•
Red Roof Inn
5.6 (729 reviews)
7201 W Broad St, Building A , Henrico , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Budget-friendly
Convenient location
Cons:
Dirty rooms
Noisy environment
Poor service

Categories

Cleanliness
3.47
Multiple reports of dirty rooms and potential pest issues.
Service
6.98
Standard service for this hotel tier, with some complaints about staff responsiveness.
Location
8.98
Well-reviewed for its convenient location near local stores.
Room Quality
4.47
Mixed sentiments; issues with uncomfortable beds, noise, and maintenance.
Amenities
4.47
Lacking quality options for breakfast and entertainment.
Value for Money
7.48
Affordable with some guests feeling they got what they paid for.
Food and Beverage
3.47
Limited breakfast options and complaints about cleanliness of food areas.
Overall Experience
5.48
General dissatisfaction due to various comfort and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:18

Property Description

Convenient Location
Located just 8 miles from central Richmond, Virginia and 3 miles from the University of Richmond, Knights Inn Richmond at W Broad St offers easy access to key destinations.

Comfortable Rooms
Each spacious room at the hotel is equipped with essential amenities including a microwave, refrigerator, and coffee machine, ensuring a comfortable stay for guests.

Fitness and Business Facilities
Guests can stay active at the on-site fitness center or utilize the business center in the 24-hour lobby. With free on-site parking, convenience is key at Knights Inn Richmond at W Broad St.

Experience comfort and convenience at Knights Inn Richmond at W Broad St - book your stay today!

Important information:

One cat or dog is allowed for free. When traveling with a second pet, please note that an additional charge of USD 15 per night is applied for up to 7 nights, or an additional charge of USD 105 is applied per pet per stay.

Please inform the property at check-in if you bring a pet.

Please note that a maximum of 2 pets is allowed per room.

Please note that the property can only accommodate pets with a maximum weight of 36.2 kg or less.

Please note that pets must be kept on a lead while in public areas of the property.

In consideration of all guests, pets must never be left unattended in the guest room.

When you walk your pet on the property, please be considerate and clean up after it.

Please note that this property allows emotional support animals.

Guests aged 18 years or older with a military ID can check in at the property.



Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.6
Based on 729 reviews
Cleanliness: 3.47
Service: 6.98
Location: 8.98
Room Quality: 4.47
Amenities: 4.47
Value for Money: 7.48
Food and Beverage: 3.47
Overall Experience: 5.48
G
German • couple • us
8
Todo bien exepto por la ducha tira muy poca agua
Pros:

Si

Cons:

La ducha tira muy poca agua

2026-10-29 • via Nuitee
K
Keyvin • couple • us
10
I extended it a few days
Pros:

Very nice for a red rood inn .

Cons:

Not enough cleaning staff to help

2026-10-27 • via Nuitee
H
Holly • solo_traveller • us
4
Pros:

easy fast check in, location was good

Cons:

I had to enter through the back door which was never locked and there were 2 large trash bags outsitde the doors. The area around the hotel and the hotel itself were dirty, including the stairway and hallways. Very run down and dirty all over. But for the price I guess you get what you pay for. The soap dispenser in my room was broken off the wall and just laying on the counter.

2026-10-26 • via Nuitee
C
Carlos • couple • cr
1
Imposible de descanso y asco total
Pros:

Nada

Cons:

El olor repugnante a cigarro es n todas las habitaciones

2026-10-25 • via Nuitee
D
David • family_with_children • us
3
Cons:

Staff unhelpful. Ran out of breakfast foods and no coffee.

2026-10-23 • via Nuitee
J
Jacqueline • extended_group • us
9
Love this area because it is close to all stores. No need to go out farther . Definitely worth the stay. Staff also nice
Pros:

Location and clean

Cons:

My daughter didn’t have all her amenities that was included in the room .

2026-10-20 • via Nuitee
M
Max • solo_traveller • us
1
Cons:

Bugs and stained towels

2026-10-19 • via Nuitee
M
Mr Highlyfe • family_with_children • us
1
2026-10-19 • via Nuitee
S
Stephanie McDaniel • family_with_children • us
1
Cons:

The lobby bathroom was out of order ,shower curtain rod was barely hanging couldn't close the curtain no elevator and was told we only had stairs to go up to other floors. Bed felt like a boxsprings door in not straight with frame. Door were not lock so anyone could walk in even the side and doors going to parking lot. Breakfast was not a good breakfast. Need more than fruit and cereal.

2026-10-15 • via Nuitee
L
Lika • couple • us
5
2026-10-12 • via Nuitee
B
Barksdale • couple • us
1
2026-10-07 • via Nuitee
A
Alannah • solo_traveller • us
2
2026-09-14 • via Nuitee
K
Kendra • solo_traveller • us
1
Pros:

my reservation was put in wrong. the wrong person was put on as the guest and those 2 nights were canceled. and had to rent the room again at full price under the name of person first reservation was made for. No cancelation has been credited yet or any record of it

Cons:

the staft

2026-09-11 • via Nuitee
L
Louise • family_with_children • us
8
Disaster
Pros:

Nothing

Cons:

No selection. Cereal messed all over. Could not
Take even your coffee back to your room.

2026-09-10 • via Nuitee
P
Pierce • couple • us
1
Pros:

The facility was tolerable and the beds were noce

Cons:

Dirty, moldy, rude staff

2026-09-02 • via Nuitee
A
Aileen • couple • us
6
2026-09-01 • via Nuitee
C
Cecil • solo_traveller • us
5
Good if you get the rite room I guess
Pros:

Got potential

Cons:

Who ever did the construction sucks first room smelled like mold 2nd room bathroom door didn't shut hump in the floor shower head to close to the side wall instead in the middle of the shower had lean up against the wall get wet some of the lights didn't work

2026-08-26 • via Nuitee
J
Jasmine • couple • us
1
2026-08-19 • via Nuitee
A
Andrea • solo_traveller • us
4
I survived and don’t think any unwanted visitors hitchhiked home with me.
Pros:

Nothing

Cons:

The smell, the fact the remodel was more like putting lipstick on a pig. The things that are old and outdated are still old and outdated. There is NO true continental breakfast. You can choose cereal or bread/toast. The check-in staff was rude and uncaring. Old building with only steps and dangerous uneven steps to get in the lobby. Parking is awful with not enough spaces

2026-08-17 • via Nuitee
K
Keydon • solo_traveller • us
1
Never will ever return. Not even if you paid me.
Pros:

I enjoyed the part where we got to check out and leave

Cons:

The bugs, roaches everywhere. The fact that the room was so humid the ENTIRE stay, the floors stayed wet. Couldn’t be barefoot in the room. Bed sheets and towels disgusting, had to get a new comforter from the store to sleep on. Just everything was horrible. I’ve never had such a gross experience.

2026-08-16 • via Nuitee