IntercityHotel Leiden

Hotels
•
IntercityHotels
8.5 (2556 reviews)
6 Ballonstraat , Leiden , nl

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Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Cashless payment available
First aid kit available
Invoice provided
Smoke alarms
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Review Highlights

Pros:
Great location
Clean rooms
Friendly staff
Cons:
Issues with cleanliness
Temperature control problems
Limited food options

Categories

Cleanliness
7.83
General complaints about hygiene, including dirty beds.
Service
8.8
Standard service quality for this hotel tier, but with some concerns raised during check-in.
Location
9.34
Excellent location near the train station and city center.
Room Quality
8.29
Rooms are clean and comfortable, though some guests mentioned issues with temperature control.
Amenities
8.32
Good amenities but missing coffee in the room and some equipment complaints.
Value for Money
8.78
Prices are fair for the quality offered.
Food and Beverage
7.83
Breakfast options noted as poor by some guests.
Overall Experience
8.8
Overall positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 21:06

Property Description

Convenient Location
IntercityHotel Leiden, just within 15 km of Paleis Huis Ten Bosch, offers easy access to nearby attractions like Madurodam and TU Delft.

Modern Amenities
The hotel boasts non-smoking rooms with free WiFi, a bar, and a 24-hour front desk for guests' convenience.

Delightful Dining
Guests can start their day with a delicious buffet breakfast during their stay at IntercityHotel Leiden.

Book your stay at IntercityHotel Leiden for a blend of comfort and convenience in Leiden.

Important information:

We do not allow Guest leaving their pets unattended on their rooms
Luggage can be left in the luggage storage but must be picked up on the day of departure.
Bikes are not allowed in the hotel and must be parked at the local bike parking garage
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 2556 reviews
Cleanliness: 7.83
Service: 8.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 7.83
Overall Experience: 8.8
F
FRANCISCO USSENE • solo_traveller • pt
10
Fantastic
Pros:

Pretty location to Leiden Centraal

2026-02-14 • via Nuitee
R
Rens • solo_traveller • nl
8
2026-02-14 • via Nuitee
G
Gunter • couple • de
9
hervorragend
Cons:

Welan Zugang umständlich

2026-02-14 • via Nuitee
E
Erica • extended_group • it
8
Ideal location by Leiden station, friendly staff, clean and comfortable room
Pros:

Ideal location by Leiden station, had everything needed for a short business trip

Cons:

Fridge was fixed shut, it's quite useful to have a fridge to put water or other soft drinks in.

2026-02-13 • via Nuitee
D
David • solo_traveller • de
8
2026-02-13 • via Nuitee
R
Regina • solo_traveller • nl
9
Hotel zéker aan te raden voor weekendje Leiden!
Pros:

Ligging perfect lekker centraal, zeer nette kamer!
Ook zeer rustig.

Cons:

Personeel met weinig woorden. Niemand die bij uitchecken iets vroeg. Toch wel attent als iemand op zijn minst vraagt of alles naar wens was....

2026-02-12 • via Nuitee
A
Anhelina • solo_traveller • ua
10
2026-02-11 • via Nuitee
F
Fred • couple • dk
8
2026-02-10 • via Nuitee
S
Stephanie • solo_traveller • ch
9
empfehlenswert
Pros:

Alles sehr gut gefallen.

2026-02-10 • via Nuitee
A
Amy • couple • gb
9
2026-02-09 • via Nuitee
Y
Yoko • solo_traveller • de
8
2026-02-09 • via Nuitee
P
Peter • couple • pt
7
Pros:

Very kind staff

Cons:

Very basic breakfast. Hardly any non-Dutch TV channels. Strong overall feeling of economy, frugality. You need to tell reception if you want your room cleaned. That was a first for me.

2026-02-08 • via Nuitee
O
Onno • solo_traveller • nl
8
2026-02-08 • via Nuitee
C
Clemens • couple • nl
8
Heel goed hotel op een toplocatie
2026-01-31 • via Nuitee
N
Nasseri • solo_traveller • nl
8
2026-01-31 • via Nuitee
S
Serena • solo_traveller • ie
8
A nice hotel next to the station
Pros:

Very close to the train station, the room was nice and spacious, with a classic design, great bed materace, a really nice bathroom and a shower. In my room I had a coffee machine and a kettle, super convenient. Very nice and helpful staff.

Cons:

It was cold in the room, with no way to increase the temperature quickly and effectively, which influenced my whole experience in this hotel. Chrome cast didn’t work. Breakfast just ok.

2026-01-31 • via Nuitee
C
Craig • couple • de
6
2026-01-30 • via Nuitee
J
Janny • couple • nl
8
2026-01-29 • via Nuitee
V
van der Eerden • solo_traveller • nl
8
2026-01-29 • via Nuitee
M
Monica • couple • gb
10
Excellent! Would stay again
Pros:

Very clean and comfortable, perfect location very close to train and bus station

2026-01-29 • via Nuitee