The West House Boutique Hotel

Hotels
9.5 (120 reviews)
38 West Street , San Ignacio , bz

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Safety deposit box
Non-smoking throughout
Concierge service
Outdoor furniture
See all facilities

Review Highlights

Pros:
Cleanliness
Comfortable beds
Friendly service
Great location
Good amenities
Cons:
Limited food and beverage options

Categories

Cleanliness
9.49
Most reviews mention the cleanliness of rooms; there are positive sentiments.
Service
10
Staff mentioned as friendly and helpful, with positive personal interactions.
Location
9.46
Centrally located with easy access to restaurants and attractions.
Room Quality
9.7
Rooms are described as spacious, clean, and comfortable.
Amenities
9.45
Reviews mention good amenities including AC, filtered water, and comfortable showers.
Value for Money
9.48
Overall positive sentiment about value relative to cost for stay.
Food and Beverage
8.44
Mention of welcome drinks but limited comments on food quality.
Overall Experience
9.99
Consistently high praise across various aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 04:59

Property Description

Luxurious Accommodation
Indulge in our air-conditioned rooms with modern amenities and comfortable furnishings for a relaxing stay.

Convenient Services
Enjoy our room service and concierge assistance to make your stay hassle-free and memorable.

Ideal Location
Explore nearby attractions such as Actun Tunichil Muknal, El Pilar, and Barton Creek Cave while staying at our boutique hotel.

Let The West House Boutique Hotel be your perfect sanctuary in San Ignacio. Book now for an unforgettable experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.5
Based on 120 reviews
Cleanliness: 9.49
Service: 10
Location: 9.46
Room Quality: 9.7
Amenities: 9.45
Value for Money: 9.48
Food and Beverage: 8.44
Overall Experience: 9.99
J
jill • couple • us
10
2026-02-14 • via Nuitee
A
Abby • extended_group • us
10
2026-02-09 • via Nuitee
I
IreneCicogna • extended_group • it
9
Pros:

Personale cordiale e sempre disponibile, pulizia ottima della stanza e della struttura, ottimo rapporto qualità prezzo.

2026-01-28 • via Nuitee
C
Christopher • family_with_children • gb
10
Pros:

Comfortable bed, good location near to restaurants etc, friendly staff

2026-01-19 • via Nuitee
S
Simon • extended_group • gb
8
Good comfy stay if you’re willing to pay the cost
Pros:

Staff, location, cafe on site

Cons:

Room Price was high even compared to other very good hotels in Belize

2026-01-15 • via Nuitee
J
joanna • family_with_children • us
10
2026-01-15 • via Nuitee
Y
Yessenia • couple • us
9
Excelent location, friendly staff, clean comfy beds!!
Pros:

Location, cleanliness, staff and the bar and coffee shop underneath were all amazing

Cons:

Liked everything

2026-01-13 • via Nuitee
D
Daniel • couple • ch
9
Angenehmes kleines Hotel mit einem angrenzenden guten Coffee-Shop
Pros:

Geräumiges Zimmer und die Zentrale Lage.

Cons:

Personal könnte zum Teil freundlicher sein (zBsp. Grüssen)

2026-01-12 • via Nuitee
E
Edith • couple • cl
10
Súper recomendable superó mis expectativas
Pros:

Muy bien ubicado, en una zona céntrica y de fácil acceso. El personal es sumamente amable y siempre dispuesto a ayudar. La habitación es muy cómoda y amplia, equipada con todo lo necesario para que la estadía sea realmente placentera. Sin dudas, un lugar que invita a descansar y disfrutar de una experiencia excelente.

Cons:

Nada la verdad

2026-01-11 • via Nuitee
G
Giuseppina • couple • it
8
2026-01-07 • via Nuitee
K
Karen • family_with_children • us
10
Great location
Pros:

The staff were extremely friendly and helpful! The place was very nice and great for our family with kids and grandfathers.

Cons:

There were a few stains in the sheets and towels.

2026-01-05 • via Nuitee
S
Sophie • extended_group • us
9
Pros:

Modern hotel with all facilities. Staff super friendly and responsive. Location is amazing - no need a car to go and grab dinner. Would recommend.

2026-01-02 • via Nuitee
L
Luis • couple • us
10
2026-01-02 • via Nuitee
S
Statyra • couple • fr
10
Très agréable séjour dans un beau établissement.
Pros:

Très agréable séjour, personnel très gentil, jolie chambre propre et confortable, belle terrasse et welcome cocktail.

Cons:

Dommage qu'il est impossible de prendre le petit déjeuner sur place, ne serait-ce qu'un thé ou café et une viennoiserie. Mais nous le savions à l'avance alors ce n'était pas un vrai problème.

2025-12-26 • via Nuitee
G
Greg • solo_traveller • us
9
Central location, comfortable room, good staff, would return
Pros:

The staff was exceptional. Called me by name. Answered my questions. My tour was canceled, so I didn't know what to do that day. They helped give me ideas, given their knowledge of the area. The water pressure was good. The bath sink area had plenty of room to put your items and "settle in." The bed was comfortable. There is a water cooler in the hallway so you can refill your water. The drinks were cheap and strong, far better than I found at the local bars or restaurants. As it's only less than 2 years old, you can tell they put time and effort into updating the old lodging, and creating a great hospitality experience and team. The location was safe and close to everything in the heart of the town. Had no problem walking around.

Cons:

I would say it was a little pricey.

2025-12-25 • via Nuitee
M
Massimo • couple • it
9
2025-12-23 • via Nuitee
S
Stephanie • couple • us
10
2025-12-19 • via Nuitee
M
Maarten • extended_group • nl
9
2025-11-25 • via Nuitee
E
Eleni • extended_group • gr
10
Exceptional Service and staff
2025-11-24 • via Nuitee
S
Sardjoe • couple • nl
9
2025-11-17 • via Nuitee