Royal Palace Hostal

Hotels
7.4 (121 reviews)
Calle Santander , Panajachel , gt

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Facilities

Offsite parking discounted rates available
Nightclub
Room service
Terrace
Family rooms
Express check-in/check-out
Tour desk
Facilities for disabled guests
Currency exchange
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Cons:
Noise
Bathroom issues
Uncomfortable bedding

Categories

Cleanliness
6.43
Many reviews mention cleanliness positively, but also note issues like old towels and a bad smell in the bathroom.
Service
8.4
The service received positive mentions, with personal attention being highlighted in multiple reviews.
Location
8.44
Location is frequently praised, although noise from nearby activities is noted.
Room Quality
6.89
Overall room quality is decent, but issues like noise and uncomfortable pillows were mentioned.
Amenities
6.92
Guests appreciated basic amenities, yet some noted the absence of hot water as a significant drawback.
Value for Money
7.88
Value for money is generally seen as good; however, guests expect some trade-offs with pricing.
Food and Beverage
6.93
Food options received mixed feedback with a good breakfast noted but lack of variety.
Overall Experience
7.3
Overall experience was balanced; while there were issues, highlights in location and service maintained a good overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 02:06

Property Description

Terrace with Scenic Views
Enjoy breathtaking views from our terrace while sipping on a refreshing drink from the bar.

Comfortable Accommodation
Relax in our well-equipped rooms complete with modern amenities, ensuring a comfortable stay for all guests.

Delicious Breakfast Options
Start your day right with a choice of buffet, continental, or American breakfast to suit your preferences.

Book your stay at Royal Palace Hostal today and experience comfort and convenience during your visit to Panajachel.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 121 reviews
Cleanliness: 6.43
Service: 8.4
Location: 8.44
Room Quality: 6.89
Amenities: 6.92
Value for Money: 7.88
Food and Beverage: 6.93
Overall Experience: 7.3
E
Eugene • solo_traveller • ca
8
2026-03-05 • via Nuitee
C
Céline • extended_group • fr
8
Pros:

Personnel très agréable. Nous avons une chambre isolée du bruit car l'environnement est très bruyant

Cons:

Difficile d'avoir de l'eau chaude. Environnement bruyant

2026-03-01 • via Nuitee
O
Octavio • solo_traveller • pr
9
Pros:

La ubicación

2026-02-28 • via Nuitee
H
Herrera • extended_group • gt
1
No me dejaron alojarme por que no son petfriendly
2026-02-27 • via Nuitee
A
Angel Giovanni • family_with_children • gt
5
2026-02-23 • via Nuitee
F
Fernanda • extended_group • cr
9
Pros:

Baño privado, abanico ubicación en calle Santander.

Cons:

Si les molesta el ruido primero consultar ya que están un par de discos.

2026-02-14 • via Nuitee
L
Ligia Lulio • solo_traveller • br
3
Pros:

Localização excelente, ótimo café da manhã, funcionários prestativos.

Cons:

Lençol e cobertor estavam sujos. O hostel fica em um prédio comercial e tem muito trânsito de pessoas estranhas por lá. Nao exigem documento para o check-in e faz com que qquer pessoa se hóspede lá.
No dia que fiquei tinha um senhor muito estranho que dormiu no quarto, de noite ficou se masturb... sai no dia seguinte bem cedo pois estava com nojo/medo de continuar ali.

2026-02-12 • via Nuitee
F
Fernando • solo_traveller • cr
8
Pros:

Lo céntrico...

Cons:

Mucho ruido externo..

2026-01-30 • via Nuitee
F
Filadelfo • solo_traveller • gt
10
2026-01-30 • via Nuitee
G
Gabriel • solo_traveller • br
9
2026-01-28 • via Nuitee
M
Martin Musson • couple • be
6
Nuit rythmée par la musique du bar sur le toit, mais vu le prix on peut s'y attendre !personnel cool
Pros:

Le rapport qualité-prix
La salle de bain est ok

Cons:

Le bruit ! Beaucouo trop de bruit dut au concert sur le toit terrasse et à la boite de nuit en face !
Les personnes qui rentrent bourrés à pas d'heure dans la chambre !

2026-01-24 • via Nuitee
K
Krlitos • family_with_children • gt
4
Calentador de agua
Cons:

El calentador de agua está malisimo, cae casi hirviendo imposible regularla, aunque habrá la llave de agua fría.

2026-01-21 • via Nuitee
K
Kathia • extended_group • cr
10
Muy ameno
Pros:

El trato del encargado

Cons:

La subida de las escaleras

2026-01-19 • via Nuitee
C
Cesar • couple • gt
7
Bueno
Pros:

Limpieza y tamaño de la habitación

Cons:

Demasiado ruido de los demás huéspedes, televisores con alto volumen

2026-01-19 • via Nuitee
A
Anna-Lena • couple • de
3
Zwei discos direkt in der Nähe. Schlafen nur mit Oropax möglich
2026-01-18 • via Nuitee
P
Porfirio • family_with_children • gt
7
2026-01-18 • via Nuitee
R
Rachel Dayana • couple • cr
5
Pros:

Las camas eran muy cómodas, y está muy bien ubicado

Cons:

La aplicación me indicaba un precio y al llegar al lugar el precio fue bastante distinto.

2026-01-17 • via Nuitee
E
Enríquez • family_with_children • gt
10
2026-01-17 • via Nuitee
D
Diaz • solo_traveller • gt
10
2026-01-17 • via Nuitee
K
Kevin • couple • gt
10
2026-01-16 • via Nuitee