Zen Luxus

Hotels
9.3 (76 reviews)
Zen Luxus Tehsil Road, Kalam, Swat, Khyber Pakhtunkhwa , Kalām , pk

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
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Review Highlights

Pros:
Modern and clean hotel
Polite and helpful staff
Cons:
Poor room service
Limited breakfast menu

Categories

Cleanliness
8.76
The hotel itself is modern and clean, but room service issues detracted from the overall experience.
Service
9.73
Saqlain on front desk was very polite and helpful; however, poor room service impacted the experience.
Location
9.77
Excellent location noted, making it favorable for families.
Room Quality
9.22
Some improvements needed in the presidential suite as noted.
Amenities
8.75
No internet service and extreme network issues reported.
Value for Money
9.71
Overall perceived value is high despite some issues, suggestive of a good experience.
Food and Beverage
8.76
Limited breakfast menu noted; improvements in diversity would enhance experience.
Overall Experience
9.73
It was a memorable experience overall, despite minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:36

Property Description

Luxurious Accommodation
Experience 4-star luxury at Zen Luxus in Kalām with comfortable guest rooms and modern amenities, including a garden and terrace.

Modern Amenities
Enjoy a seamless stay with conveniences like room service, a 24-hour front desk, and currency exchange available for all guests at Zen Luxus.

Delicious Dining Options
Start your day right with a buffet, à la carte, or continental breakfast at the on-site restaurant, ensuring a delightful culinary experience.

Book now for a relaxing and unforgettable stay at Zen Luxus in Kalām!

Check-in and check-out hours:

Location

Guest Reviews

9.3
Based on 76 reviews
Cleanliness: 8.76
Service: 9.73
Location: 9.77
Room Quality: 9.22
Amenities: 8.75
Value for Money: 9.71
Food and Beverage: 8.76
Overall Experience: 9.73
M
Mr Shahbaz Ashraf • couple • pk
10
2026-01-31 • via Nuitee
A
Ahad • couple • pk
10
2026-01-22 • via Nuitee
M
Muhammad • couple • pk
10
2026-01-20 • via Nuitee
Z
Zareen • family_with_children • pk
9
2026-01-15 • via Nuitee
F
Faraz • extended_group • pk
10
2026-01-15 • via Nuitee
T
Taimoor • couple • pk
10
Pros:

Anyone coming to kalam just book this hotel blindly, it is the best in town in my point of view.

2026-01-15 • via Nuitee
M
Muhammad Ibrahim • couple • pk
9
A comfy abode in the heart of snow capped mountains
Pros:

Breakfast could include a few extra items related to bakery or sweet

Cons:

Needs better parking facility

2026-01-07 • via Nuitee
K
Khan • couple • pk
10
Pros:

Location and services were very good!
All the staff was very friendly and helpful.

2026-01-02 • via Nuitee
S
Salim • extended_group • om
8
Ok
Pros:

Nothing

Cons:

Presidential suite could be improved

2025-11-07 • via Nuitee
A
Afnan Ahmed • couple • pk
10
2025-08-18 • via Nuitee
R
Rana • extended_group • pk
9
2025-07-27 • via Nuitee
A
Asjad • extended_group • pk
10
2025-07-16 • via Nuitee
A
Ahmad • family with young children • pk
9
It was a memorable experience though!
Pros:

The bfast menu could be better and diversified. In my 5 days stay the menu satyed the same which was a bit boring.

Cons:

Its like everything was perfect but a play area for the kids was missing adding that would be plus.

2025-06-30 • via Nuitee
N
Naveed • with friends • pk
5
Good hotel but could be better
Pros:

The hotel itself is modern and clean. Saqlain on front desk was very polite and helpful.

Cons:

2 main problems faced were lack of electricity and poor room service. Stayed for 1 night but only had electricity for about 30 minutes of the entire stay. I ordered some tea via room service, but over an hour later, nothing came. Had to call them 3 times and eventually, it came. Breakfast was somewhat limited and they charged me extra for coffee.

2025-06-22 • via Nuitee
S
Saleh • family with young children • pk
9
Highly recommended place for families !
Pros:

Excellent location. Cosy rooms. Food was awesome & the staff was very vigilant.

Cons:

No internet service. Extreme network issues.

2025-06-11 • via Nuitee
U
Umer • family with young children • pk
10
Exceptional
Pros:

Staff was very cooperative....food was very good....

Cons:

Wifi was a little weak....

2025-06-08 • via Nuitee
M
Mustafa • family with young children • pk
9
It was awesome.
Pros:

There was a heated bed which was v comfortable in the cold.

Cons:

There was no TV channels working ane no WiFi working

2025-02-16 • via Nuitee
F
Farooq • young couple • pk
9
Hospitable Staff, Amazing Views, Comfortable
Pros:

The location was absolutely breathtaking. We got the mountain view. The view from the room window into the vast scenery of beautiful snow-covered mountains and the dark Ushu forest patch was amazing to take in.

Cons:

The internet was the worst part of my trip. During the duration of our stay, the internet did not work due to technical difficulties. Maybe it was the time of the year, or some issues with cellular towers because they don't have copper or fiber up there.

2025-02-11 • via Nuitee
S
Shariq • young couple • pk
8
Its good compared to other hotels in kalam and has nice view
Pros:

Good

Cons:

Food in dinner was not good
Breakfast was better

2025-02-08 • via Nuitee
S
Salik • family with young children • pk
9
Superb
2025-02-05 • via Nuitee