The Luxury

Hotels
9.4 (515 reviews)
Funky Lane , Siem Reap , kh

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Noise issues
Breakfast not included

Categories

Cleanliness
8.74
Clean and well-maintained, but some concerns on noise affecting experience.
Service
9.91
Top-notch service by staff, very helpful and friendly.
Location
9.55
Great location with nearby attractions, though noisy at night.
Room Quality
9.5
Rooms are spacious, clean, and well-kept.
Amenities
9.53
Good amenities including a refreshing pool; however, enhancements could be made.
Value for Money
8.99
Fair pricing for the quality, though breakfast could be included.
Food and Beverage
9.04
Breakfast options are available, but improvements in presentation are suggested.
Overall Experience
9.91
A highly enjoyable experience overall, with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 19:45

Property Description

Luxurious Amenities - Guests can enjoy an outdoor swimming pool, garden, shared lounge, and restaurant at this 4-star hotel in Siem Reap.

Comfortable Rooms - Air-conditioned rooms with modern amenities such as a flat-screen TV, minibar, and private bathroom provide a comfortable stay.

Leisure Activities - Guests can indulge in activities like cycling with bike hire, car hire, and a barbecue facility available on-site

To book your stay at this luxurious hotel in Siem Reap with a range of amenities and leisure activities, visit us at The Luxury.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 515 reviews
Cleanliness: 8.74
Service: 9.91
Location: 9.55
Room Quality: 9.5
Amenities: 9.53
Value for Money: 8.99
Food and Beverage: 9.04
Overall Experience: 9.91
A
Atterol • family_with_children • cl
10
Pros:

La ubicación y la hospitalidad del personal

Cons:

Un poco duras las camas

2026-02-14 • via Nuitee
L
Lynna • solo_traveller • bo
10
2026-02-13 • via Nuitee
C
Chloe • solo_traveller • ca
10
Pros:

Everything was perfect. The team is really professional ! You can feel it.
Thank you again for everything and thank you everyone for your help during all my stay

2026-02-12 • via Nuitee
T
Thorsten • couple • de
10
Pros:

Very nice and helpful staff, nice clean rooms,
Good location, close to Pub street and attractions

2026-02-10 • via Nuitee
R
Ricardo • family_with_children • cl
2
Im disappointed.i feel cheated
Pros:

Nothing at all we felt that the pictures saw in booking has nothing to do with the reality as the comments too.but we would like to adress the disposition of the manager to give solutions to our problems and try to make as feel good

Cons:

In booking the ranking was 9.3 and in our opinion is a 5.0.
The location closer to all pubs so we have loud music till 05:00 am.
The air conditioner was not working properly so the room was hot all day and night.
The bed that not have a comfortable box spring so it was hard and you feel the wooden structure of it.
The shower of the bathroom was incide of the same space and it has no shower door neither a curtain so when you take a shower all the floor ends up wet so if you want to use the sink or toilet you will wet your feet.
The swimming pool to small and not crean enough.
The entrance to the hotel in a unpaved street.
They gave you just one key for the room.so if you want to keep the air conditioner working and go out for a drink in the ground flor or to pick up the laundry this was not possible to be done

2026-02-09 • via Nuitee
M
Marta • couple • pl
8
Polecam
Pros:

Pyszne śniadanie, ładny pokój, bardzo miła obsługa

Cons:

Hotel przy klubie nocnym więc głośno do późnych godzin nocnych

2026-02-08 • via Nuitee
E
Eric • couple • kr
10
Excellent hotel and very professional Staff,
2026-02-08 • via Nuitee
S
Stephen • couple • gb
10
Really enjoyed Cambodia. The people are so friendly
Pros:

Staff are great. Very clean

Cons:

No balcony. 1st world problem

2026-01-31 • via Nuitee
L
Larry • couple • us
10
Pros:

The hotel has a new building with very comfortable beds. The service is excellent, and they can arrange tours with a reliable and professional driver.

2026-01-30 • via Nuitee
J
Jose • couple • au
9
2026-01-30 • via Nuitee
W
Watson • couple • au
10
Perfect Hotel
Pros:

Very welcome. Very well decorated, quiet, spacious rooms, hearty breakfasts. The restaurant offers very good food. This hotel in the city center. The staff is available and very friendly.

2026-01-29 • via Nuitee
J
Jun • couple • kh
10
2026-01-29 • via Nuitee
M
Molly • couple • gb
10
Pros:

Amazing staff, nice an charming hotel. Room are large and nice. Good place to stay in Siem reap

2026-01-29 • via Nuitee
D
Diasy • couple • ru
10
GREAT SERVICE
Pros:

What a wonderful experience… hotel staff couldn't have been nicer and more helpful.

2026-01-28 • via Nuitee
J
Jessi • couple • fr
10
Pros:

One of the great hotels we visited.
Amazing.
Excellent service.
They're mindful of everything, upgraded to a room.
A stunning hotel amazingly , central location, clean .

2026-01-28 • via Nuitee
J
John • solo_traveller • us
10
Pros:

Great hotel, one of the cleanest, nicest places I have stayed at in all off Cambodia. Great staff, food was excellent as well! Super close to lots of great food and attractions!

Cons:

Legit... next door to a nightclub.... bring earplugs. I went and got some from the corner store, they were cheap but if you are a light sleeper you might want to think about a different place to stay. TV worked, but had no channels so sleeping with the tv on to drown out the noise is not an option. Even hooking up my firestick didnt work

2026-01-24 • via Nuitee
J
Jonathan • couple • ca
10
2026-01-21 • via Nuitee
N
Nathan • couple • gb
10
One of the best hotel I have ever stayed at
Pros:

Without doubt the best hotel I have ever visited in 40 years of travelling. I reshuffled my whole trip to stay longer . Absolutely off the scale . Don't bother surfing the web , just trust me .

2026-01-19 • via Nuitee
A
Alexey • family_with_children • ru
3
Pros:

О расположении и отеле.
Отель внешне новый, симпатичный, с дизайном.

Cons:

Но! Расположен в 10 метрах от ночного клуба со всеми шумовыми эффектами ночью. Если Вы поздно ложитесь, то ОК, если обычно - то будет громко.
Это все что можно сказать об отеле, потому как нас туда не заселили, несмотря на бронирование за 1,5 месяц.

Как компенсацию предложили "родственный" отель Siem Reap Center Hotel, два номера вместо одного семейного. Это ЖУТКАЯ помойка. Кровати с волосами в обоих номерах. Выдавали номера несколько раз, т.к. три предлагаемых номера были не убраны. Дело было в районе 20.00 уборщиков не было, поэтому открывали номера подряд и проверяли какие чистые в их понимании.

Цена качество - удручающие.

2026-01-18 • via Nuitee
P
Peter • family_with_children • nz
5
Pros:

Tidy, looked good and staff were helpful in booking tours.

Cons:

Beds were terrible, springs digging into my back. Worst sleep in some time, especially disappointing for a place named "The Luxury". Beds felt like they would be found in "The Poverty".

2026-01-18 • via Nuitee