JOIA Aruba by Iberostar

Hotels
Iberostar Hotels & Resorts
9.2 (173 reviews)
J.E. Irausquin Boulevard , Palm-Eagle Beach , aw

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Beautiful design
Friendly staff
Great beach access
Delicious food
Cons:
Beach service needs better organization
Not adults only
Noisy from main road

Categories

Cleanliness
9.08
The rooms are pristine and airy, with gorgeous finishes.
Service
9.55
Staff members are genuinely welcoming and eager to make your stay seamless.
Location
9.09
The beach is flawless: calm, clean, and integrated into the hotel experience.
Room Quality
9.24
Beautifully designed—modern yet warm, luxurious without being pretentious.
Amenities
9.07
Every detail is thoughtfully curated, with available beach service.
Value for Money
9.03
The overall experience feels polished and special.
Food and Beverage
9.28
Don’t miss a meal at Gaia, absolutely delicious!
Overall Experience
9.25
We can’t wait to return; incredible stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:15

Property Description

Luxurious Accommodation
Indulge in 5-star comfort with air-conditioned rooms and free WiFi, some offering stunning sea views.

Gourmet Dining Experience
Savor exquisite dishes at the hotel's restaurant and enjoy refreshing drinks at the bar.

Convenient Location
Located just steps away from Eagle Beach, with easy access to nearby attractions and the airport.

Ready to experience luxury in Palm-Eagle Beach? Book your stay at JOIA Aruba by Iberostar now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 173 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.09
Room Quality: 9.24
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 9.28
Overall Experience: 9.25
L
Lucy family_with_children be
6
2026-03-12 via Nuitee
D
Dirlene couple br
10
Férias perfeita no Caribe
Pros:

Hotel sofisticado com uma decoração maravilhosa.
Funcionários extremamente solícitos, fizeram de tudo pra tornar nossa estadia ainda mais especial!

2026-03-11 via Nuitee
M
Marijana couple rs
10
2026-03-10 via Nuitee
C
Cheron couple us
9
Nice and Quiet Getaway
Pros:

The adult pool and pool areas were welcoming and relaxing. The morning breakfast was very good and dinners at the restaurants was excellent. The rooms were comfortable and clean and we enjoyed the fitness center. Great location on Eagle Beach, can walk up to the Palm Beach area. Overall a great stay.

Cons:

The drinks were pretty pricey at $22-$24 each. Also, if you are looking for a lot of action, this is not the place and the casino is not open yet.

2026-03-01 via Nuitee
E
Eduarda extended_group pt
10
Maravilhoso
Pros:

A decoração

Cons:

Nada

2026-02-27 via Nuitee
J
Joanne couple ca
10
exceptional, would come again
Pros:

hotel was new, very clean and comfortable, hotel staff were extremely helpful and friendly, food was good, staff on the beach were very attentive to our needs

Cons:

going forward maybe have an entertainment team to have stuff like water aerobics and activities for the guests, some upbeat music in the background to feel like your away

2026-02-25 via Nuitee
M
MONICA couple pe
10
2026-02-22 via Nuitee
B
Bradley solo_traveller us
7
2026-02-14 via Nuitee
J
Julian family_with_children ar
4
Insuficiente servicio de playa para todos los huéspedes
Pros:

El edificio y las habitaciones son muy lindas

Cons:

La pileta estaba demasiado fria, ademas de que por como es la construcción del hotel, tiene viento todos los dias

Por otro lado, si bien el hotel tiene servicio de playa, es dificil encontrar lugar disponible: para tener lugar hace falta ir a las 8am y hacer una fila para conseguir reposeras y sombrillas. Lo opuesto si se busca exclusividad y relax. Existen opciones definitivamente mejores en la isla.

2026-02-14 via Nuitee
J
Julian family_with_children ar
3
Won't return
Cons:

Insufficient beach infrastructure: could't get chairs as the hotel doesn't have enough for all guests

Pool is too cold, plus super windy every day

2026-02-14 via Nuitee
D
David extended_group us
10
Excellent but short stay. Staff was attentive and very courteous!
Pros:

Very clean and new property. Gym was excellent and pools were great.

2026-02-13 via Nuitee
J
Julija family_with_children lv
5
2026-02-13 via Nuitee
N
nicholas couple us
10
Loved Aruba Love Iberostar perfect location incredible staff .. going back next year!!
Pros:

Location .. staff..

Cons:

Loved everything

2026-02-13 via Nuitee
L
Letícia couple br
10
2026-02-11 via Nuitee
M
Marco couple pe
6
2026-02-09 via Nuitee
F
Fabiana extended_group ar
10
Espectacular hotel para una estadía espectacular en la mejor playa de Aruba
Pros:

Ubicación espectacular sobre una de las playas más lindas de Aruba Habitaciones super equipadas y espaciosas Servicio de comidas de muy buen nivel Atención amable y cordial

Cons:

Nada que agregar

2026-02-09 via Nuitee
M
Maryann couple us
6
Pleasant. Staff and newness of resort made it nice but they must pay attention to issues.
Pros:

Modern clean. Room and bathroom very nice although room came with jacuzzi tub on the balcony which was weird. Bar and wait Staff excellent and very attentive. Restaurants were great. Pools excellent. Very beautiful lobby and common spaces as well.

Cons:

Pool furniture in disrepair, many broken, staff tried to fix, very apologetic but items were beyond repair. Beach across the road with very little or no amenities. No showers, bathrooms, few chairs, can’t enjoy beach.
Light bulb in room was out, room cleaned but not one towel replaced, called for towels twice and waited one hour for them. Called for bath tissues and waited another hour. After 10pm no staff at front desk. Had to yell into back room to get front desk service. At over $1000 per day we expected more.

2026-02-08 via Nuitee
L
letitia extended_group ro
7
2026-02-08 via Nuitee
R
Rhonda couple us
7
We thoroughly enjoyed it.
Pros:

The location! The rooms were beautiful..,

Cons:

Shortage of beach chairs for guests.

2026-01-30 via Nuitee
E
Esteban Madrigal couple cr
3
Cons:

El servicio es lento, falta personal en las piscinas y sobre todo restaurantes. Los meseros llenan mal los tiquetes de consumo y si ud va con todo incluido, se lleva la sorpresa en el check out que le cobran cosas que no consumio. Es un robo y luego no tienes como reclamar. Es definitivamente un hotel donde nunca más volveré. Pésimo.

2026-01-22 via Nuitee