Novotel Melbourne Airport

Hotels
•
Novotel
8.4 (2591 reviews)
1A Grants Road Melbourne Airport , Melbourne , au

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Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Good amenities
Friendly staff
Cons:
Poor cleanliness
Inadequate service during busy times
Pricing issues

Categories

Cleanliness
7.68
Several reviews mentioned poor cleanliness and a dirty room.
Service
8.65
General sentiment noted standard service quality, though some reviews highlighted staffing issues.
Location
9.19
Numerous guests praised the hotel's great location near the airport.
Room Quality
8.64
Rooms were described as comfortable and modern.
Amenities
8.67
Facilities including the gym were positively mentioned.
Value for Money
7.63
Concerns about pricing for breakfast and overall value for the quality experienced.
Food and Beverage
8.18
Food quality was noted as excellent despite some dissatisfaction with the limited menu.
Overall Experience
8.55
Mixed reviews with strong points on location and some negative experiences with service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:11

Property Description

Convenient Location
Novotel Melbourne Airport is strategically located near key attractions and public transportation, making it an ideal choice for both leisure and business travelers.

Luxurious Amenities
Guests can indulge in a wide range of amenities including a fitness centre, indoor pool, sauna, and a bar serving refreshing drinks. The hotel also offers modern rooms with city views, ensuring a comfortable stay for all guests.

Multilingual Staff
With a multilingual reception team fluent in Arabic, Mandarin, English, and Hindi, guests can expect top-notch service and seamless communication throughout their stay.

To experience the ultimate blend of convenience and luxury, book your stay at Novotel Melbourne Airport now.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 30 per day.

Location

Guest Reviews

8.4
Based on 2591 reviews
Cleanliness: 7.68
Service: 8.65
Location: 9.19
Room Quality: 8.64
Amenities: 8.67
Value for Money: 7.63
Food and Beverage: 8.18
Overall Experience: 8.55
L
Leonidas • solo_traveller • au
5
2026-03-21 • via Nuitee
J
Jennifer • family_with_children • au
10
Pros:

The food and service at the Italian restaurant was excellent.

2026-03-21 • via Nuitee
J
Jenna • couple • au
9
2026-03-21 • via Nuitee
A
Allanah • extended_group • au
1
2026-03-20 • via Nuitee
C
Crawley • couple • au
10
Just perfect end to our trip
Pros:

Fantastic location for the airport, best hotel gym i’ve ever seen and really enjoyed the on-site pub.

Cons:

Nothing not to like.

2026-03-20 • via Nuitee
J
Juan • solo_traveller • au
10
2026-03-19 • via Nuitee
M
Miller • family_with_children • au
10
Pros:

Staff and facilities excellent and accommodating just what we needed after an international flight. They were quick to organise early check-in in and facilities were excellent

2026-03-19 • via Nuitee
D
Dean • couple • nz
7
Fine - they are obviously trying to make check-in better but for me it failed miserably
Pros:

Clean and as expected

Cons:

Very poor signage as how to get there . Staff not available on checkin
Automated checkin failed

2026-03-19 • via Nuitee
K
Kristy • couple • au
9
2026-03-19 • via Nuitee
D
Dita • couple • au
10
2026-03-19 • via Nuitee
C
colin • couple • gb
6
Convenient location with good facilities
Pros:

Its proximity to airport and shuttle service

Cons:

The fact the fire alarm went off at 5am and evidently this is common occurrence

2026-03-19 • via Nuitee
C
Calum • couple • au
6
2026-03-19 • via Nuitee
G
Gerry • couple • au
8
Nice place to rest before a flight.
Pros:

It’s very new, nicely laid out and well equipped. The restaurant is open late and the food was excellent. Staff are great

Cons:

It is a bit of a hike from the terminal if you have a lot of luggage.

2026-03-18 • via Nuitee
F
Fiona • couple • au
8
Pros:

Close to airport

Cons:

Hard bed

2026-03-18 • via Nuitee
R
Robyn • extended_group • au
8
A good choice to stay there.
Cons:

The bar was understaffed at a busy time.

2026-03-18 • via Nuitee
N
Nell • solo_traveller • au
10
Great place to stay
Pros:

Clean friendly appartments,

Cons:

Bit further away from the airport than I thought for my husband who has a walking stick.

2026-03-18 • via Nuitee
A
Anne • couple • gb
6
Ruined by noise from laundry area below room.
Pros:

Proximity to airport. Fairly new property and clean.

Cons:

Noise from laundry directly below room moving carts about then engine running on truck whilst it was loaded. Totally ruined what would have been a restful stay between flights. This was prior to 8am so I don’t think I am being over critical. Perhaps roofing over laundry area would limit noise.

2026-03-17 • via Nuitee
D
Dawn • couple • gb
9
It was a lovely hotel to stay in before a long haul flight
Pros:

Perfect location for getting to the airport, the shuttle bus from the hotel was a huge bonus. Parking at the hotel was good. Rooms were lovely and clean, breakfast was nice, good selection.
It was very quiet considering it’s right next to the airport. Would stay again.

Cons:

The staff could have been more helpful and efficient when booking us in.

2026-03-17 • via Nuitee
L
Lesley • family_with_children • au
10
2026-03-17 • via Nuitee
M
Michelle • couple • au
10
2026-03-17 • via Nuitee