Embassy Suites By Hilton Madison Downtown

Hotels
•
Embassy Suites Hotels
9.5 (383 reviews)
231 S. Pinckney Street , Madison , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean
Friendly Staff
Great Location
Excellent Breakfast
Cons:
Parking Charge
Minor Concerns About Room Comfort

Categories

Cleanliness
9.46
The hotel is frequently mentioned as very clean and well-maintained.
Service
9.93
Staff is consistently reported as friendly, helpful, and accommodating.
Location
9.97
Multiple reviews highlight the hotel's great and convenient location.
Room Quality
9.42
Rooms are generally described as clean, comfortable, and spacious.
Amenities
9.45
Includes features like on-site laundry and a great breakfast, adding to the overall appeal.
Value for Money
8.41
Some comments indicate concerns with parking charges, affecting perceived value.
Food and Beverage
9.96
The breakfast is repeatedly praised as excellent and a highlight of the stay.
Overall Experience
9.43
Guests express high satisfaction and intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:50

Property Description

Embassy Suites By Hilton Madison Downtown offers a luxurious stay just steps away from top attractions in Madison. Terrace and Restaurant, Free WiFi and Room Service, and Central Location make it an ideal choice for travelers. Experience comfort and convenience with a flat-screen TV, air conditioning, and daily breakfast options. Explore nearby landmarks such as State Capitol Building and Kohl Center, all within easy reach. Book your stay now for an unforgettable experience at Embassy Suites By Hilton Madison Downtown.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.5
Based on 383 reviews
Cleanliness: 9.46
Service: 9.93
Location: 9.97
Room Quality: 9.42
Amenities: 9.45
Value for Money: 8.41
Food and Beverage: 9.96
Overall Experience: 9.43
J
Janeen • solo_traveller • us
10
2026-03-28 • via Nuitee
M
Manuel • solo_traveller • us
9
Great
Pros:

Excellente

2026-03-27 • via Nuitee
T
Tiffany • couple • us
10
We had a wonderful stay. The bed was comfy, the room was very clean. It was very quiet & had we an awesome view!
Pros:

Perfect location. Very clean!

2026-03-25 • via Nuitee
A
Andrew • extended_group • us
8
Good until it wasn't.
Pros:

The breakfast was really good. I liked the coffee quality and the fruit and vegies seemed fresh.

Cons:

9AM false fire alarm that woke me up and really ruined my stay. Felt like crap all day after getting woke up like that. 4PM check in time that $15 payment could let you in early? If the room is clean and open, why make someone pay extra to get in at 4PM, which is also really late in the day for the price you are asking.

2026-03-23 • via Nuitee
J
Judith • couple • us
10
Lovely decor, spacious and comfortable accomodations, wonderful breakfast
Pros:

We loved the clean, well designed, modern and spacious room. We enjoyed the numerous tasty choices of the included breakfast. The breakfast area was very convenient and pleasing.

Cons:

There is only valet parking on site. Arrivals become congested out front since there is very little street space. The other option is parking across the street in a city parking structure, which is actually a much more reasonable price. Best to park there first. Front desk woman that checked us in did not answer my question about parking very pleasantly. She seemed annoyed that I was not familiar with the entrance to the city parking structure. I had not been to this hotel before. Providing parking information ahead of arrival would be best.

2026-03-19 • via Nuitee
A
Angelia • couple • us
9
2026-03-17 • via Nuitee
R
RIchard • couple • us
8
Cons:

There was no complimentary water in the room.

2026-03-15 • via Nuitee
W
Wendy • couple • us
10
2026-03-08 • via Nuitee
T
Taya • family_with_children • ca
9
2026-03-08 • via Nuitee
V
Veronica • solo_traveller • us
9
2026-03-07 • via Nuitee
H
Heidi • couple • us
10
2026-03-07 • via Nuitee
J
Juergen • solo_traveller • de
9
2026-03-06 • via Nuitee
T
Tiffany • couple • us
4
Pros:

Breakfast and room size

Cons:

No parking included, breakfast area to cramped had to wait in a long long for breakfast. Scrambled eggs kept running out and everyone had to keep waiting.

2026-03-01 • via Nuitee
K
Katherine • couple • nz
10
Amazing experience
Pros:

The breakfast was really good, lots of variety and yummy omelettes. The room was well appointed, the bed was comfortable and the bathroom was spacious. I also liked the complimentary drinks and snacks in the evening 😊

Cons:

Nothing!

2026-02-14 • via Nuitee
S
Sandy • couple • us
10
Very clean and nice
Pros:

It was clean, we paid extra for valet because it was very cold and the parking was not convenient. I was sick and my spouse was not allowed to take cereal from the complimentary breakfast to me in the room, which was weird, but everything else was great!

Cons:

I was sick and my spouse was not allowed to take breakfast to the room for me and had to buy me crackers and hummus in the lobby to bring up.

2026-02-12 • via Nuitee
H
hunter • couple • us
10
2026-02-11 • via Nuitee
G
Guedes • couple • br
10
Pros:

A qualidade e profissionalismo dos funcionários

Cons:

Não tenho reclamação

2026-01-23 • via Nuitee
K
Kristie • extended_group • us
10
2026-01-23 • via Nuitee
M
Mike • family_with_children • us
10
2026-01-21 • via Nuitee
S
Smith • extended_group • us
10
Pros:

The amenities and the compensation for little hiccup. Also breakfast was great!

2026-01-20 • via Nuitee