Embassy Suites By Hilton Madison Downtown

Hotels
•
Embassy Suites Hotels
9.5 (371 reviews)
231 S. Pinckney Street , Madison , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and well maintained
Helpful and friendly staff
Excellent breakfast
Great location
Cons:
Parking charge is high
Minor noise disturbances in rooms
Wifi connection issues

Categories

Cleanliness
9.46
Several reviews emphasize the hotel's cleanliness and well-maintained spaces.
Service
9.93
Many reviews highlight the friendliness and helpfulness of the staff.
Location
9.47
Guests generally appreciate the excellent and convenient location.
Room Quality
8.92
Rooms are noted as spacious and comfortable, but there were minor concerns about noise.
Amenities
8.95
The hotel offers good amenities, but some guests noted areas needing improvement.
Value for Money
9.41
Guests feel they are getting good value for the prices charged, despite some issues.
Food and Beverage
9.96
The breakfast is frequently mentioned as one of the best aspects of the stay.
Overall Experience
9.93
Overall feedback indicates a very positive experience with excitement about return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:52

Property Description

Embassy Suites By Hilton Madison Downtown offers a luxurious stay just steps away from top attractions in Madison. Terrace and Restaurant, Free WiFi and Room Service, and Central Location make it an ideal choice for travelers. Experience comfort and convenience with a flat-screen TV, air conditioning, and daily breakfast options. Explore nearby landmarks such as State Capitol Building and Kohl Center, all within easy reach. Book your stay now for an unforgettable experience at Embassy Suites By Hilton Madison Downtown.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.5
Based on 371 reviews
Cleanliness: 9.46
Service: 9.93
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 9.41
Food and Beverage: 9.96
Overall Experience: 9.93
K
Katherine • couple • nz
10
Amazing experience
Pros:

The breakfast was really good, lots of variety and yummy omelettes. The room was well appointed, the bed was comfortable and the bathroom was spacious. I also liked the complimentary drinks and snacks in the evening 😊

Cons:

Nothing!

2026-02-14 • via Nuitee
S
Sandy • couple • us
10
Very clean and nice
Pros:

It was clean, we paid extra for valet because it was very cold and the parking was not convenient. I was sick and my spouse was not allowed to take cereal from the complimentary breakfast to me in the room, which was weird, but everything else was great!

Cons:

I was sick and my spouse was not allowed to take breakfast to the room for me and had to buy me crackers and hummus in the lobby to bring up.

2026-02-12 • via Nuitee
H
hunter • couple • us
10
2026-02-11 • via Nuitee
G
Guedes • couple • br
10
Pros:

A qualidade e profissionalismo dos funcionários

Cons:

Não tenho reclamação

2026-01-23 • via Nuitee
K
Kristie • extended_group • us
10
2026-01-23 • via Nuitee
M
Mike • family_with_children • us
10
2026-01-21 • via Nuitee
C
Christa • family_with_children • us
10
Made staying away from home for a week easy.
Pros:

On-site laundry!!! The hotel is very well laid out. The rooms are comfortable and spacious. The location is great for downtown wanderings and the Saturday Farmer's Market.

2026-01-20 • via Nuitee
S
Smith • extended_group • us
10
Pros:

The amenities and the compensation for little hiccup. Also breakfast was great!

2026-01-20 • via Nuitee
M
Mandy • couple • us
10
2026-01-19 • via Nuitee
A
Andrea • couple • us
10
Lovely and memorable
Pros:

Tanya, the bartender, exceeded all expectations, huge fan!!!! Check in and out process was incredibly smooth and easy. Room was comfortable and beautiful, I look forward to my next stay. The complimentary drinks at the beginning of the stay were such a fun welcome

2026-01-19 • via Nuitee
T
Tyler • couple • us
10
2026-01-19 • via Nuitee
C
Clive • couple • ca
9
Comfortable and enjoyable.
Pros:

Lots of options for breakfast, cereal, toast, fruit as well as freshly cooked dishes.Location was excellent w/I minutes of State Capital building, lakefront and restaurant/ coffee shops. Very comfy bed and well laid out suite.Water pressure in the shower good and appreciated the shampoo and gel provided.

Cons:

The only criticism that I have is the extremely poor quality of the toilet tissue and the paper towels! Surely it would be more economical for the hotel to supply better quality and save money in the long run. This may seem trivial but sometimes it’s the small things that make the difference! Other than that I would highly recommend the Embassy suites and I would chose to stay there again when in Madison..

2026-01-19 • via Nuitee
C
Cindy • extended_group • us
10
2026-01-19 • via Nuitee
N
Nicole • couple • us
10
Perfect stay in Madison
Pros:

Loved the aesthetic. The room was extremely clean and well laid out. Bed was comfortable and we enjoyed that the sitting room was detached from the bedroom so we could relax while the other slept in. Valet made the transition into the city seamless and the front desk was incredibly helpful with anything we needed during our stay. The complementary breakfast was also wonderful, the omelet station was lovely!! We will definitely stay here the next time we are in Madison!

Cons:

Everything exceeded our expectations! Not a thing they could have improved upon.

2026-01-19 • via Nuitee
B
Bryan • solo_traveller • us
10
Top notch stay in a wonderful city!
Pros:

The breakfast was hot n fresh with a good variety. The happy hour is always a delight! The BKB Burger and cheese curds with Spotted Cow... all super delicious!!

Cons:

I wish the weather had been better. :D

2026-01-15 • via Nuitee
J
Jin • family_with_children • us
8
Great experience overall
Pros:

Very clean. Nice staff. Great location. Pull-out Sofa bed in the room.

Cons:

No onsite parking.

2026-01-15 • via Nuitee
W
W Matthew • couple • us
10
Amazing weekend in Madison at the Embassy Suites
Pros:

Excellent newer hotel in Madison. Love the made to order breakfast and have a few free drinks in the evening. We look forward to returning.

2026-01-12 • via Nuitee
A
Andre • extended_group • us
10
Spectacular
Pros:

Friendly and fun staff

Cons:

Nothing

2026-01-12 • via Nuitee
P
Peter Berge • couple • us
10
2026-01-11 • via Nuitee
E
Elesia • couple • us
10
Pros:

Everything

2026-01-09 • via Nuitee