The Cayuga Inn at the Finger Lakes

The staff was wonderful and very accormodating

The gentleman at the front desk was super nice and flexible

I left the hotel room after an hour. The amount of bugs on the walls and in/under the bed was shocking. If Hotels.com does not refund my money I will contest credit card charge. They should be ashamed allowing this place to advertise on this site. WOW!!

Absolutely dirty, carpets ect. Room and hallways co sumed by stink bugs. Good place to take a 1 night stand but thtas it

ChatGPT said:

Breakfast is pretty light, but there are some great spots nearby that open early and serve an awesome breakfast.
The best part though—those beds and pillows are insanely comfortable. I honestly felt like asking where they get them :)

Bottom line:
For the price, this place is a great deal. Perfect if you’re not planning to hang around all day and just need a super comfy spot to crash for the night. That’s exactly what we were looking for, and this hotel totally delivered.

Internet was fine, AC and heater were fine. Room and other areas of building clean.


Staff was OUTSTANDING. Very polite, accommodating, very helpful.
It's a older building but as I said staff was fantactic

My first comment is DON'T STAY HERE... the rating for this motel is overrated, and no one should EVER book a hotel room without reading the reviews! Our room and the motel were FAR below any standard that should be expected. Here is our list of issues: broken floor lamp, missing desk lamp, missing desk chair, damage to wall, no shampoo, conditioner or hand soap, no blow dryer but empty spot for it, hole in top "sheet", stained carpets throughout, gross looking tub floor, no blankets, TV remote was dying, strange people hanging out in lobby and parking lot, apparently is known for in the area hotels as being a hang out for vagrants or others. Reviews posted have the appearance that they were posted by the ownership or family members.

We were totally disgusted by the black water that came out of the hot tub, completely waste of money. Our hotel door had been kicked in based on the dents in it, and the faulty lock
Barely holding on on the other side DO NOT STAY HERE

Hotel is filthy and not a safe feeling. Breakfast area is bad

The room was filthy. Gunk on the side of the microwave, greasy fingerprints all over the TV screen and the composite floor was positively sticky. We decided to just walk out and forego the money we had just spent on this cesspool of a room. Threw the keys on the manager’s counter and told him we had an emergency and had to get back on the road. We just wanted to get out of there ASAP before we picked up some kind of disease.

PLACE IS NASTY, MAKE SURE YOU DOOR IS DOUBLE LOCKED... STAFF WILL GO RIGHT IN! cant add photos wont allow

Skipped the breakfast / staff was great room was nice and clean I’ll return for sure

The staff was awesome.

Very expensive for the poor condition of hotel. Rust and mold in room and bathroom. Lock broken on door.

Comfortable bed, roomy. Didn’t have breakfast— two chairs in lobby and meager offering of food.

Gentleman at front desk very responsive to have repair man fix TV twice; shower faucet not labeled, trouble getting hot water.

It was absolutely gross. Dirty dirty dirty. 1 wash cloth for 2 people. Window wide open when we got to the room. Not even a blanket in the room. When went down and got towels and blankets they had holes in them. Top sheet for bottom and top. Nothing to get ice in. Not even a glass to rinse mouth after brushing our teeth. Pretty sure that the homeless are staying there. Looked like blood and urine on the wall. We asked for our money back and was told because we booked through here and not directly the hotel they would not give me the money back. Hopefully I didn’t catch anything from there. Didn’t expect a palace but The room was NOTHING LIKE THE PICTURES!! PROMOTING THIS ESTABLISHMENT THROUGH THIS SITE IS UNACCEPTABLE!!! IWANT MY MONEY BACK AND THEN SOME!!!!

I would recommend this property to anyone

Hi

Noisy

Though listed as 2.5 star, this place couldn’t be considered a 1 star. There are much

Unknown people loitering around n driveway and hotel