Treebo Premium Twin Star

Hotels
Treebo Hotels
6.4 (33 reviews)
80/29, 2nd Main Rd, opp. to Madras ENT Hospital , Chennai , in

Facilities

Nightclub
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Location
Tasty food
Cons:
Cleanliness issues
Poor service

Categories

Cleanliness
5.11
Cleanliness can definitely be improved; bedsheets were old and worn out.
Service
7.08
Some delays in service were noted, but standard quality for this hotel tier.
Location
8.62
Located in a prime area, very convenient.
Room Quality
6.07
Room was fine with a view, but lacked basics like a dental kit.
Amenities
5.6
Lacks bedside tables and good room service; kettle missing despite promise.
Value for Money
5.06
Charges were high compared to the quality provided.
Food and Beverage
7.11
Lunch and dinner were tasty, but breakfast options were limited and unsatisfactory.
Overall Experience
6.58
Overall served purpose but faced significant issues during stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 15:02

Property Description

City Views and Comfortable Rooms
Located in Chennai, Twin Star Hotel offers stunning city views and comfortable air-conditioned rooms with modern amenities. Each room is equipped with a desk, flat-screen TV, and cozy bed linen for a relaxing stay.

Convenient Services
Enjoy a hassle-free stay with convenient services such as room service, a 24-hour front desk, and currency exchange available to cater to all your needs. Whether you need assistance or information, our dedicated staff is always ready to help make your stay memorable.

Nearby Attractions
Explore nearby attractions like Anna University and Indian Institute of Technology, Madras, located just a few kilometers away. With Chennai International Airport also in close proximity, Twin Star Hotel is the perfect choice for both leisure and business travelers.

Book your stay at Twin Star Hotel now for a delightful experience in Chennai!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.4
Based on 33 reviews
Cleanliness: 5.11
Service: 7.08
Location: 8.62
Room Quality: 6.07
Amenities: 5.6
Value for Money: 5.06
Food and Beverage: 7.11
Overall Experience: 6.58
N
Narayanaswamy couple in
6
2026-01-29 via Nuitee
S
Srinivasan couple in
6
Decent stay, slightly overpriced for the overall quality, staff services can be better
Pros:

Property is clean and comfortable in a good area with access to nearby restaurants and important places in Chennai

Cons:

The staff is not very prompt- they didn’t do housekeeping even after being told twice. They also don’t provide cutlery, plates or spoons after 10 pm in case you’ve ordered food, so i suggest you eat out if you’re staying here.

2026-01-22 via Nuitee
H
HONG PHUOC solo_traveller vn
7
good
Pros:

it is ok

Cons:

no thing

2026-01-19 via Nuitee
K
Kaustav solo_traveller in
5
2026-01-03 via Nuitee
H
Harpreet family_with_children in
5
AVERAGE PROPERTY OK FOR A NIGHT STAY
Pros:

Clean room comfortable bed

Cons:

Breakfast very limited choice poor service

2025-12-25 via Nuitee
H
HEMA family_with_children om
8
Pros:

Ambience of the room and cleanliness

Cons:

Resturant can have more items in the menu

2025-12-18 via Nuitee
M
muralidharan couple in
1
Pros:

Too bad

2025-12-15 via Nuitee
J
Jasi Prakash solo_traveller in
9
2025-12-05 via Nuitee
G
Guido solo_traveller de
7
War okay
Pros:

Gutes Hotel ,freundliches Personal

Cons:

Frühstück erst ab 8:00🫤

2025-12-02 via Nuitee
S
Surajit solo_traveller om
1
Pros:

Nothing

Cons:

Everything

2025-11-06 via Nuitee
K
Karthikeyan M solo_traveller in
5
2025-10-31 via Nuitee
N
Neethu solo_traveller in
8
Treebo Premium Twin Star
Pros:

Polite people. Nice place. Good service. Felt safe.

Cons:

The restaurant was unavailable for breakfast. Had to book food from outside. But the lunch and dinner ordered from there were tasty and good.

2025-10-13 via Nuitee
D
Durairaj family_with_children in
6
Pros:

Because it was in the prime area

Cons:

Felt unusual and weird disturbance while sleeping. The first two days AC wasn’t working and from the third day all my family members felt the weird disturbance which was really scary.

2025-10-09 via Nuitee
D
Dr Sabrina Iqbal couple in
2
Not happy at all
Pros:

Room was fine with a view.

Cons:

Cleanliness can definitely be improved. The charges were almost Rs 4000/- per night, and nothing was served according to the rate.

My room was even missing the basics like a dental kit and shower cap. The bedsheets had bubbles on them from being old and worn out.

The worst part is they don't even provide a buffet breakfast if the occupancy is low.
No room service and if you request something it takes a long time to deliver.

Not happy at all with the service.

I have stayed here twice and last year itself I had suggested the changes but it seems the management is least interested to work for their guests.

Treebo calls it a 'premium' hotel but I am sorry to tell you that it is far from premium and hardly basic.

Not staying here again.

2025-10-04 via Nuitee
R
Ratish solo_traveller in
4
2025-10-01 via Nuitee
W
Wafa family_with_children gb
9
2025-09-30 via Nuitee
K
Karthi solo_traveller in
1
2025-09-17 via Nuitee
S
Santosh couple in
8
Overall served our purpose
Pros:

Location
Restaurant food was very good

Cons:

They charges extra 800 Rs for extra person and provided bad condition mattress and nothing else

2025-08-23 via Nuitee
A
Anil couple in
3
Pros:

Clean

Cons:

No bedside tables , one of the bed didn't have charging socket. Breakfast was very bad.

2025-08-21 via Nuitee
M
MURALI solo_traveller in
7
Pros:

The rooms were clean. Essentials were provided in the room. The restraunt in first floor had good choices of south indian tasty veg and non veg food

Cons:

Nothing special to mention

2025-07-19 via Nuitee