Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Express check-in/check-out
Fax/photocopying
Tour desk
Ironing service
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Clean and modern apartments
Friendly and helpful staff
Cons:
No restaurant open
Lower water pressure

Categories

Cleanliness
9.18
Clean and modern apartments.
Service
9.65
Friendly and helpful staff, especially Ana.
Location
9.19
Great area with easy access to cafes, restaurants, and bars.
Room Quality
9.14
Beautiful and spacious apartments with attention to detail.
Amenities
8.67
Nice pool area; lacking a spa and open bar area.
Value for Money
9.13
Felt worth the price paid.
Food and Beverage
8.18
No restaurant open during the stay.
Overall Experience
9.65
Exceeded expectations; everyone had a wonderful time.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:57

Property Description

Sustainable Aparthotel in Tulum
Nãmas Tulum, a sustainable aparthotel in Tulum, offers a tranquil retreat with a garden and a rooftop pool. The property provides modern amenities such as free WiFi, free private parking, and airport transfers.

Comfortable and Stylish Accommodations
The units at Nãmas Tulum are designed for comfort, featuring air conditioning, flat-screen TVs, and private balconies or patios with serene street views. Some units are allergy-free, ensuring a pleasant stay for all guests.

Wellness and Leisure Options
Guests can rejuvenate with yoga classes, enjoy a game of billiards, or explore the area with the car hire service. The aparthotel also boasts a picnic area, perfect for a relaxing day outdoors.

Experience the perfect blend of sustainability and comfort at Nãmas Tulum. Book your stay now for a memorable getaway in Tulum!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Location

Guest Reviews

9.1
Based on 67 reviews
Cleanliness: 9.18
Service: 9.65
Location: 9.19
Room Quality: 9.14
Amenities: 8.67
Value for Money: 9.13
Food and Beverage: 8.18
Overall Experience: 9.65
M
Moser couple pl
8
2026-02-08 via Nuitee
I
Ian couple ky
9
Impressive place
Pros:

Ambiance, decor, rooftop pool at sunset

Cons:

Had minor issue with hot water however the amazing Ana, quickly remedied the situation.

2026-01-14 via Nuitee
L
Luca couple it
9
2026-01-13 via Nuitee
O
Oscar extended_group it
9
2026-01-10 via Nuitee
E
Etienne extended_group fr
10
Un hôtel à ne pas manquer !
Pros:

Le plus bel hôtel où nous avons séjourné.
Luxe, beaucoup de gout dans la décoration, terrasse magnifique avec piscine privative.
Personnel très sympa et arrangeant.

Cons:

rien

2026-01-05 via Nuitee
M
Moya extended_group ca
7
Has the “wow” factor but lacks the authenticity
Pros:

(Superficially) very upscale in appearance.
Beds were comfortable and all king size.
Pool table downstairs was fun, and the rooftop pool too.

Cons:

Access was through huge mud puddles and minimal parking available.
No hot water. Tepid showers at best.
Water pressure was often almost non-existent.
Had to pay if you needed extra t.p.
Kitchen amenities were basic.
Only a “pod” coffee maker and only 6 pods provided. Extras cost ~ $4 cdn each!

2025-12-28 via Nuitee
G
Gaute couple no
10
Amazing, 10/10 would recommend!
Pros:

Very nice personell, clean and modern apartments

2025-11-06 via Nuitee
C
Clare family_with_children gb
10
Fabulous!!
Pros:

We absolutely loved our stay here. The apartment was beautiful, spotlessly clean, super well equipped and really spacious. The pool area is amazing and we pretty much had it to ourselves. The apartment complex was so serene and Ana, the manager, is super lovely and so knowledgeable on the area, well on everthing actually. All the staff were so friendly and helpful. I loved the area, La Valeta, the main street of which is a short walk away. Full of great cafes, restaurants and lovely bars. It's a very cool area with everything you need and not touristy. Everything in Tulum is easily accessible too either by hiring quads or scooters or using the local taxi app (ask Ana).

Cons:

Nothing. We loved everything!

2025-10-20 via Nuitee
S
Shelina extended_group us
9
Great option for Tulum
Pros:

The accommodation is perfect for a group of friends. The place was really clean and very comfortable, and we loved the aesthetic of the place. The staff (especially Ana) was also super friendly and helped us a lot when we had questions. The bed was also very big, and it can even fit 3 people, so it's super spacious for 2 people.

Cons:

The only complaint I have is that the water pressure was slightly lower, but not unbearable.

2025-09-18 via Nuitee
P
Plana couple es
9
2025-09-16 via Nuitee
G
Giovambattista couple it
10
MERAVIGLIOSAMENTE GRAZIE
Pros:

Posto incredibile! Ha superato le aspettative, una cura del dettaglio mai vista prima, a qualcuno potrebbe quasi sembrare ossessione ma per chi ne capisce è semplice perfezionismo nel settore dell’ospitalità. Pulizia impeccabile, stanza meravigliosa, servizio eccellente, cordialità dello staff. Questo posto ha tutto!! Parola di viaggiatore! Lo consiglio tantissimo! Grazie ancora per la bellissima esperienza, buon lavoro❤️

2025-09-09 via Nuitee
R
Rushé couple nl
10
Exceeded my expectations!
Pros:

The decor, the cleanliness, the location and the attention to detail … Everything.

Cons:

Nothing!

2025-09-09 via Nuitee
M
Mauricio Abraham couple mx
10
Pros:

¡Todo excelente!

Cons:

Que no tienen restaurante abierto ahora.

2025-09-08 via Nuitee
N
Nia couple us
8
It was a gorgeous and extremely peaceful stay.
Pros:

I loved the room and I think we really got what we paid for, it was a beautiful stay.

Cons:

I wish that the downstairs bar area was open and the spa was more accessible, I wanted to get a treatment.

2025-09-05 via Nuitee
T
Thibault couple fr
10
Great stay in tastefull appartement with real private pool
Pros:

Good location when you have a rental car to visit the region, tasteful interior design, quiet during our 10 days stay, great view from the street side on other building rooftops, great design of all shared spaces, clean appartement, well furnished, great rooftop pool, along with the private pool. The manager Ana and the cleaning ladies are helpful and welcoming.

Cons:

We were lucky to have parking during our low season stay, but there are only two parking spots in front of the building, others are in the streets which are not maintained by the Tulum’s city. There was no breakfast at the time of our stay (August).

2025-08-30 via Nuitee
I
Inès couple fr
10
2025-08-22 via Nuitee
A
Amani couple de
1
Stress im Nachgang
Pros:

Die Loft war schön!

Cons:

Leider wurde unser Aufenthalt durch eine nachträgliche Abbuchung meiner Kreditkarte getrübt. Einen Tag nach dem Check-out erhielt ich eine WhatsApp-Nachricht, dass eine Espressotasse beschädigt worden sei. Bis zu diesem Zeitpunkt wusste ich nicht einmal, wo diese Tassen standen, was die Situation noch verwirrender machte. Am Tag des Check-outs wurde uns noch bestätigt, dass alles in Ordnung sei. Ohne Vorwarnung wurden mir anschließend 16 € von meiner Kreditkarte abgebucht, sodass ich das Geld nun über meine Kreditkartenfirma zurückfordern muss.
Wirklich schade, aber das scheint wohl eine Masche zu sein.

2025-08-20 via Nuitee
M
Mar extended_group es
10
Amazing place
Pros:

Everything, I’d recommend 100%

2025-08-17 via Nuitee
M
Marnix extended_group nl
1
Prettig verblijf met zeer vervelende nasmaak.
Pros:

Fijn appartement met zwembad

Cons:

Het feit dat zonder toelichting bedragen van onze creditkaart achteraf zijn afgeschreven. Bij navraag betrof het vergoedingen voor extra schoonmaak voor handdoeken en een missende handdoek volgens de manager. We zijn hier zeer over ontstemd. We zijn zeer zorgvuldig met de handdoeken omgegaan. Deze zijn overigens niet verschoond gedurende ons verblijf van 4 dagen. Daarnaast hebben we geen handdoek meegenomen. Het geheel komt zeer onbetrouwbaar over. Deze gang van zaken geeft ons een zeer vervelend gevoel. We hebben dit nog nooit meegemaakt.

2025-08-14 via Nuitee
M
McGettrick couple us
10
Great
Pros:

Super cozy

2025-08-10 via Nuitee