Crowne Plaza Adelaide Mawson Lakes by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.9 (448 reviews)
1-3 Metro Parade , Adelaide , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean modern room
Good position
Comfortable bed
Friendly staff
Great breakfast
Cons:
Paid parking
Soft pillows
Cleanliness concerns
Food poisoning incident

Categories

Cleanliness
7.98
There were mentions of dust and cleanliness issues that negatively impacted the scores.
Service
9.45
Staff were described as very helpful and polite, contributing positively to the experience.
Location
9.49
The hotel is well-placed, described as a good position away from the city buzz but still convenient.
Room Quality
8.94
Rooms were noted to be modern and comfortable, though some issues with airflow were mentioned.
Amenities
8.47
Facilities were modern, but limitations such as no pool and expensive parking were pointed out.
Value for Money
8.93
Considered good value, but some hope for more luxurious amenities in the future was expressed.
Food and Beverage
8.48
Breakfast received positive feedback, though some asked for more variety and quality consistency.
Overall Experience
9.45
Despite some cleanliness issues, many guests expressed a strong inclination to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:15

Property Description

Convenient Amenities
Enjoy a relaxing stay with a bar, restaurant, and room service at Crowne Plaza Adelaide Mawson Lakes.

Comfortable Rooms
Experience air-conditioned rooms with modern amenities like a coffee machine, safety deposit box, and a kitchenette in select rooms.

Central Location
Explore Adelaide's attractions with easy access to Adelaide Oval and the Bicentennial Conservatory from the hotel.

Ready to experience a comfortable stay in Adelaide? Book your room at Crowne Plaza Adelaide Mawson Lakes now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 29 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 448 reviews
Cleanliness: 7.98
Service: 9.45
Location: 9.49
Room Quality: 8.94
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 8.48
Overall Experience: 9.45
D
Dingzhong solo_traveller au
9
2026-03-21 via Nuitee
T
Tracy couple au
10
Great stay will be back
Pros:

Breakfast was excellent food was fresh and tasty

2026-03-21 via Nuitee
M
Mark solo_traveller au
9
2026-03-20 via Nuitee
S
Scott couple au
10
2026-03-17 via Nuitee
A
Andrea couple au
10
Lovely little break
Pros:

The staff were so friendly and helpful.
The hotel was unexpectedly great.

2026-03-17 via Nuitee
K
Katherine extended_group au
3
I’ll probably wouldn’t recommend to stay here again. The elevators were confusing. f
Cons:

Reception was shit. No windows to open for fresh air. Very stuffy.

2026-03-16 via Nuitee
F
Feye couple de
10
Absolut sauber und sehr komfortable Unterkunft mit allen Annehmlichkeiten und guten Frühstück.
Pros:

Absolut sauber und sehr komfortable Unterkunft mit allen Annehmlichkeiten und guten Frühstück.

2026-03-16 via Nuitee
S
Sharelle family_with_children au
10
2026-03-16 via Nuitee
A
Allyssa family_with_children au
10
2026-03-16 via Nuitee
R
Rosemary family_with_children au
10
Pros:

The rooms were well appointed and classy. The staff were beautiful and the location was great. I would definitely stay again in the future.

Cons:

I couldn't get my phone to conne t to Chromecast.

2026-03-16 via Nuitee
J
Jasmine family_with_children au
10
Great place!
Pros:

Was a beautiful place to stay, all staff were friendly and so helpful.
Stayed for our anniversary staff were lovely with a nice card and treats in our room on arrival and an upgrade!
Nice bar and balcony to sit have a drink and watch the lights of Adelaide.
We will definitely be back.

2026-03-15 via Nuitee
N
Natalie family_with_children au
10
2026-03-15 via Nuitee
G
Godfrey Tapiwa family_with_children nz
7
Pros:

The place suited our needs and location

Cons:

The noise. There was a function in the middle of the rooms.

2026-03-14 via Nuitee
K
Kristen family_with_children au
10
Great hotel very clean and comfortable
Pros:

Great hotel, friendly staff. Breakfast was really nice, great gym and laundry facilities too.
The bed was very comfortable.

Cons:

Would be great to include parking in the price of the stay. $30 extra a day for parking is a lot. We ended up paying for parking across the road at the university which was a lot cheaper, but less convenient especially as we were travelling with a 3 month old baby.

2026-03-13 via Nuitee
S
Stephanie family_with_children au
9
2026-03-12 via Nuitee
E
Ebony solo_traveller au
10
2026-03-12 via Nuitee
B
Brooke couple au
6
2026-03-11 via Nuitee
M
martin family_with_children au
10
2026-03-10 via Nuitee
J
Jurg couple au
10
Very good
Pros:

Sound proof off room very good.

Cons:

👍

2026-03-10 via Nuitee
L
Linda couple au
10
Would stay there again
Pros:

Everything

Cons:

Not close to shops

2026-03-09 via Nuitee