Crowne Plaza Adelaide Mawson Lakes by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.9 (448 reviews)
1-3 Metro Parade , Adelaide , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean modern room
Good position
Comfortable bed
Friendly staff
Great breakfast
Cons:
Paid parking
Soft pillows
Cleanliness concerns
Food poisoning incident

Categories

Cleanliness
7.98
There were mentions of dust and cleanliness issues that negatively impacted the scores.
Service
9.45
Staff were described as very helpful and polite, contributing positively to the experience.
Location
9.49
The hotel is well-placed, described as a good position away from the city buzz but still convenient.
Room Quality
8.94
Rooms were noted to be modern and comfortable, though some issues with airflow were mentioned.
Amenities
8.47
Facilities were modern, but limitations such as no pool and expensive parking were pointed out.
Value for Money
8.93
Considered good value, but some hope for more luxurious amenities in the future was expressed.
Food and Beverage
8.48
Breakfast received positive feedback, though some asked for more variety and quality consistency.
Overall Experience
9.45
Despite some cleanliness issues, many guests expressed a strong inclination to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:15

Property Description

Convenient Amenities
Enjoy a relaxing stay with a bar, restaurant, and room service at Crowne Plaza Adelaide Mawson Lakes.

Comfortable Rooms
Experience air-conditioned rooms with modern amenities like a coffee machine, safety deposit box, and a kitchenette in select rooms.

Central Location
Explore Adelaide's attractions with easy access to Adelaide Oval and the Bicentennial Conservatory from the hotel.

Ready to experience a comfortable stay in Adelaide? Book your room at Crowne Plaza Adelaide Mawson Lakes now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 29 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 448 reviews
Cleanliness: 7.98
Service: 9.45
Location: 9.49
Room Quality: 8.94
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 8.48
Overall Experience: 9.45
K
Kevin • family_with_children • gb
8
2026-02-13 • via Nuitee
H
Homer • couple • au
8
Cons:

The TV didn’t work

2026-02-10 • via Nuitee
L
lance • solo_traveller • nz
9
2026-02-09 • via Nuitee
M
Maria • couple • au
10
Easy Communication with staff and clean facilities
Pros:

Clean, new modern

Cons:

Nothing

2026-02-09 • via Nuitee
B
Baljinder • family_with_children • au
9
2026-01-31 • via Nuitee
S
Savvas • couple • au
10
Clean and vey comfortable stay. Thank you
Pros:

Clean and tidy

Cons:

Can’t think of anything

2026-01-30 • via Nuitee
B
Bonnie • family_with_children • au
10
2026-01-29 • via Nuitee
M
Myrtha • couple • ch
8
2026-01-29 • via Nuitee
S
Samantha • family_with_children • au
6
clean but beds dissapointing
Pros:

location and secured parking

Cons:

the beds were comfortable but i don't understand why they are all not at the very least queen size - being double is very uncomfortable for 2 people

2026-01-28 • via Nuitee
H
Hayley • family_with_children • au
10
2026-01-26 • via Nuitee
T
Tedy • family_with_children • au
9
2026-01-26 • via Nuitee
A
Alyshia • couple • au
10
2026-01-26 • via Nuitee
L
Laura • couple • au
10
2026-01-26 • via Nuitee
P
Parker • couple • au
9
Pros:

The buffet was exceptional

Cons:

nil

2026-01-26 • via Nuitee
L
Lisa • couple • au
8
2026-01-26 • via Nuitee
J
Julia • family_with_children • au
10
Fantastic best buffet breakfast
Pros:

Beautiful staff and facility. Fantastic buffet breakfast will be staying again absolutely fantastic

Cons:

No pool

2026-01-26 • via Nuitee
M
Mariam • family_with_children • au
9
2026-01-24 • via Nuitee
M
Mudalidewage D S • solo_traveller • au
8
Enjoyed my stay
Pros:

Kneat and clean

Cons:

No toilet brush available.
Internet access was not secured to fulfill Bosch system security.

2026-01-24 • via Nuitee
S
Sue • family_with_children • il
9
תמורה מצויינת לעלות
Pros:

מאוד נקי, נוח ונעים, צוות נהדר

Cons:

ריח לא נעים במסדרון (אולי מהשטיחים המיושנים), ארוחת בוקר ירודה (תשלום נוסף על הקפה 😳) ועלות החניה

2026-01-23 • via Nuitee
R
Rajat • extended_group • au
9
2026-01-23 • via Nuitee