Tru By Hilton Panama City Beach

Hotels
•
Tru by Hilton
8.7 (652 reviews)
1585 North Urban Blu Drive , Panama City Beach , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
ATM/banking
Front desk (limited hours)
Express check-in
Fitness facilities (surcharge)
Exercise/lap pool
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable beds
Good location
Helpful staff
Cons:
Unclean rooms
Inconsistent housekeeping
Limited amenities

Categories

Cleanliness
8.16
Several reviews mentioned unclean rooms and inconsistency in housekeeping.
Service
9.63
Despite some complaints, many reviews appreciated the respectful front desk staff.
Location
9.67
Multiple reviews mentioned the convenient location near attractions and restaurants.
Room Quality
8.62
Pros of comfortable beds, but cons about cleanliness affected the overall rating.
Amenities
8.15
Guests requested more amenities like microwaves and reported issues with breakfast options.
Value for Money
9.11
Considered decent value for the price by several guests.
Food and Beverage
7.66
Breakfast options had mixed reviews, with some enjoyment but notable complaints.
Overall Experience
8.63
General satisfaction but tempered by significant issues with cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:37

Property Description

Modern and Convenient Accommodation
Explore Panama City Beach from our well-equipped 3-star hotel. Enjoy a smooth check-in process with our 24-hour front desk and ATM services.

Comfortable Rooms
Relax in our air-conditioned rooms with a TV and work desk. Perfect for unwinding after a day of adventures in the city.

Nearby Attractions
Discover popular attractions like ZooWorld, Ripley's Believe it or Not!, and Pier Park just a short drive away from our hotel.

Book your stay at Tru By Hilton Panama City Beach now for a memorable experience in Panama City Beach.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 652 reviews
Cleanliness: 8.16
Service: 9.63
Location: 9.67
Room Quality: 8.62
Amenities: 8.15
Value for Money: 9.11
Food and Beverage: 7.66
Overall Experience: 8.63
A
Ann • family_with_children • us
10
2026-02-14 • via Nuitee
T
Toni • couple • us
10
Always great we stay almost every weekend for work
Pros:

Everything

Cons:

Nothing

2026-02-09 • via Nuitee
L
Lauren • couple • us
10
2026-02-08 • via Nuitee
K
Kendra • couple • us
10
2026-01-29 • via Nuitee
V
Vonnique • solo_traveller • us
10
2026-01-29 • via Nuitee
S
Stacy • couple • us
9
2026-01-23 • via Nuitee
D
Donald • couple • us
8
Clean hotel, great cable,
Pros:

Breakfast was ok. Scrambled eggs were a bit watery.

Cons:

Not much water pressure n water took forever to get hot.

2026-01-20 • via Nuitee
C
Chris • couple • us
10
2026-01-20 • via Nuitee
A
Aubrey W • couple • us
9
It was delightful
Pros:

Everthing was good

Cons:

the hole experience

2026-01-20 • via Nuitee
R
Robert • couple • us
9
Excellent
2026-01-20 • via Nuitee
M
Mariia • couple • us
8
2026-01-19 • via Nuitee
B
Beatrice • couple • us
4
Zuviel Marketing zuwenig just do it!
Pros:

Swimmingpool, Aufenthaltsraum

Cons:

" WM defekt, Joghurtmaschine defekt, Saftmaschine defekt, Pancakeofen defekt

2026-01-19 • via Nuitee
J
Jose • family_with_children • us
1
2026-01-19 • via Nuitee
L
Landry • couple • us
10
The stay was. Good until we found out the staff at tru steals streaming accounts
Pros:

I like the building and the Hispanic guy at the front desk he was very nice to me and my wife. But what I didn’t like was how the cleaning staff at the building came into our room after we left and stole our Netflix account instead of logging out like every other hotel will do. They logged into our Netflix account, changed all the account and placed passwords on all the account so we couldn’t access it which is really weird??? We fighting with Netflix to prove that it’s us and I took screen shots of everything. They even change the name on the account to a dumb name called “Memi” so Memi stole our account and used it for her own personal use and wouldn’t let us log into Netflix until we called and complained and proved it was us….

Cons:

I didn’t like how the cleaning staff at the building came into our room after we left and stole our Netflix account instead of logging out like every other hotel will do. They logged into our Netflix account, changed all the account and placed passwords on all the account so we couldn’t access it which is really weird??? We fighting with Netflix to prove that it’s us and I took screen shots of everything. They even change the name on the account to a dumb name called “Memi” so Memi stole our account and used it for her own personal use and wouldn’t let us log into Netflix until we called and complained and proved it was us….

2026-01-19 • via Nuitee
N
Nels • couple • us
10
Amazing friendly and personable staff.
Pros:

When I checked in at the desk, Antwan was exceptionally helpful and I greatly appreciated follow up text alerts from staff asking about my visit. I truly felt like they cared about my experience and stay in the area.

Cons:

N/A

2026-01-19 • via Nuitee
F
Frank J • couple • us
9
We had an enjoyable stay at your facility.
Pros:

The staff was very helpful and accommodating.The breakfast was good. Your location was good. Felt very secure and safe.

Cons:

N/A

2026-01-19 • via Nuitee
A
Ashley • couple • us
6
Pros:

Environment

Cons:

Water pressure in our room was bad. Waited a long time for shower to warm up.

2026-01-19 • via Nuitee
B
Blake • family_with_children • us
7
Mediocre at best and not worth $180 for one night stay
Pros:

The complementary breakfast was very lackluster. No plates and had to wait for food and it wasn’t even that busy.

Cons:

The staff seem like they didn’t even wanna be there and when we asked for breakfast food

2026-01-19 • via Nuitee
T
Treven • couple • us
9
2026-01-19 • via Nuitee
J
John • extended_group • us
7
overall, it was a pleasant stay- quiet, comfortable and convenient location
Pros:

the staff was friendly and helpful, breakfast was great and saved us time and money, the pool was nice and the room was very quiet

Cons:

there was a mildew like smell around the door/bathroom area that persisted all week

2026-01-19 • via Nuitee