Grand Hyatt Kunming

Hotels
Grand Hyatt
9.3 (41 reviews)
1 Chongli Street, Panlong District , Kunming , cn

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and modern
Excellent service
Cons:
High prices
Limited food options

Categories

Cleanliness
9.48
The hotel was very clean and modern, received positive sentiment.
Service
9.95
The hotel staff were lovely and accommodating; impeccable and knowledgeable service mentioned.
Location
9.99
Close to subway and excellent food; the geographical location is highly praised.
Room Quality
9.44
Spacious rooms with comfortable beds and beautiful details.
Amenities
9.47
Excellent hotel facilities, including a good gym and pool.
Value for Money
8.43
Some reviews noted the hotel is pricey, affecting perceived value for money.
Food and Beverage
7.98
Limited food options for specific dietary preferences and a shortage of staff during peak times.
Overall Experience
9.65
Overall positive feedback with minor issues preventing a perfect score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:29

Property Description

Luxurious Amenities: Enjoy top-notch facilities at Grand Hyatt Kunming including an indoor swimming pool, fitness centre, and a stylish bar to unwind in.

Comfortable Accommodation: Relax in well-appointed rooms featuring modern amenities like air conditioning, flat-screen TV, and a private bathroom with complimentary toiletries.

Convenient Location: Centrally located in Kunming, with easy access to nearby attractions like Dongfeng Square Station and Tangzixiang Station, Grand Hyatt Kunming is the perfect choice for your stay.

Ready to experience luxury and convenience? Book your stay at Grand Hyatt Kunming now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.3
Based on 41 reviews
Cleanliness: 9.48
Service: 9.95
Location: 9.99
Room Quality: 9.44
Amenities: 9.47
Value for Money: 8.43
Food and Beverage: 7.98
Overall Experience: 9.65
A
Ayako solo_traveller sg
9
Collin was very helpful in assisting us with check in into Room 2002 as we had a tired journey flying in am times and Ca
Pros:

The location was good , easy access to lots of yummy food and springcity 66

Cons:

The command of english languages was very limited to few service personnel only

2026-01-27 via Nuitee
C
Chuan family_with_children jp
8
2026-01-19 via Nuitee
怡妙 couple tw
10
2026-01-17 via Nuitee
A
Abe couple us
9
Cons:

The labels on the shower and bathroom door seem to be backwards (push when it should be pull etc), and the room got too hot in the mornings and i couldn't get the thermostat to work.

2026-01-09 via Nuitee
K
Konthee couple hk
8
2025-12-26 via Nuitee
L
Lai couple hk
10
2025-12-18 via Nuitee
J
Jaeho solo_traveller kr
10
2025-12-08 via Nuitee
J
JOSEPH couple gb
10
2025-11-24 via Nuitee
S
Sam couple au
10
2025-11-16 via Nuitee
R
Robert Andrew couple hk
10
My second stay here ... I will likely stay here again on future visits.
Pros:

Location, location, location. Close to subway and excellent food. Beautiful and modern property in Kunming.

Cons:

No complaints.

2025-11-12 via Nuitee
D
Daphne extended_group sg
10
Top class stay. Highly recommend. Absolutely worth it.
Pros:

Very clean, central location. The hotel staff were lovely and accommodating.

2025-11-09 via Nuitee
J
James couple ca
7
2025-11-09 via Nuitee
P
Pavel couple ru
9
Pros:

Все отлично.

Cons:

Не объявленный депозит.

2025-10-27 via Nuitee
L
LINGLAN family_with_children cn
10
Pros:

地理位置优越,出行购物都很方便。酒店硬件设施出色;客房服务及时,值班经理解决问题态度优秀、反应迅速,能力很强。

Cons:

早餐厅在客流高峰期明显人手不足,服务员应对高峰经验不足。门口客人排队混乱,个别素质不高的客人借口“有人已经来了”“我们打包个早餐就走”,直接溜进餐厅找座位,对外面排队等候的客人非常不公平。服务员一脸焦躁,在餐厅里各种小跑,完全不像五星级酒店训练有素的员工面对高压情境该有的反应。

2025-10-03 via Nuitee
K
Kay Hong
10
Pros:

Beautiful room and view and modern mall beside.

2025-09-22 via Nuitee
R
Roziah family_with_children my
9
a nice relaxation place if you're willing to pay the high price
Pros:

the hotel was very clean and modern. Next door was a shopping mall

Cons:

very pricey. As a muslim, not many food options. The shopping mall was high end so mostly expensive things. Not many english speaking staff

2025-09-12 via Nuitee
J
Jocelyn couple sg
9
Value for money stay!
Pros:

Ready, approachable and fast service staff! Convenient location to downtown attractions (e.g. Cui Hu, old street) and shopping district.

2025-09-11 via Nuitee
M
manachan friends
10
Pros:

二泊三日でゆっくり休めてよかったです。プールやジムも使いやすくてよかったです。朝食も最高でした!

2025-08-27 via Nuitee
R
Robert Andrew couple hk
10
Pros:

Location and modern facilities. Easy access to subway and excellent dining.

2025-08-26 via Nuitee
J
Jia solo_traveller my
8
2025-08-20 via Nuitee