Hotel Arco de Mazarelos

Hotels
7.7 (1158 reviews)
Transito de los Gramáticos 1 , Santiago de Compostela , es

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Children allowed

Facilities

Restaurant
Terrace
Luggage storage
Tour desk
Non-smoking throughout
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
See all facilities

Review Highlights

Pros:
Great location
Clean and spacious rooms
Cons:
Lack of response from management
Noise disturbances

Categories

Cleanliness
6.91
Some reviews indicated issues with cleanliness, particularly related to dust and a lack of attention in the shower.
Service
7.88
Mixed reviews on service; however, some guests noted excellent staff support despite some communication issues.
Location
8.92
Multiple reviews praised the great location of the hotel.
Room Quality
7.37
There were comments on noise levels and the need for better room maintenance, affecting room quality perception.
Amenities
7.9
General sentiment indicated that the amenities were adequate for comfort.
Value for Money
7.36
Guests felt value for money was good, but some noted areas for improvement.
Food and Beverage
7.41
Some reviews noted slow service in food areas but acknowledged positive dining experiences.
Overall Experience
7.88
Overall good feedback from guests despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:39

Property Description

Contemporary Design with Historic Charm
Hotel Arco de Mazarelos blends modern aesthetics with historic elements, showcasing exposed stone walls and French balconies in each room. The fusion of contemporary décor and traditional architecture creates a unique and inviting atmosphere.

Culinary Delights
Indulge in the flavors of Galicia at the hotel's restaurant, where creative dishes are crafted using locally sourced ingredients. From traditional favorites to innovative creations, the culinary experience here is sure to delight your taste buds.

Convenient Location
Located just a stone's throw away from Santiago de Compostela Cathedral and other key landmarks like Plaza de Abastos and the University, Hotel Arco de Mazarelos offers a prime location for exploring the city. With everything within walking distance, your stay is bound to be both convenient and memorable.

Ready to immerse yourself in the perfect blend of history, modernity, and gastronomy? Book your stay at Hotel Arco de Mazarelos now.

Important information:

Please note, the restaurant is open from 13:00 to 23:30.

Please note, the property does not have 24-hour reception. If you expect to arrive outside check-in times, please inform the property in advance.

Please note, check-in after 01:00 is not possible.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

7.7
Based on 1158 reviews
Cleanliness: 6.91
Service: 7.88
Location: 8.92
Room Quality: 7.37
Amenities: 7.9
Value for Money: 7.36
Food and Beverage: 7.41
Overall Experience: 7.88
M
Melissa Fernanda • couple • co
10
Gran lugar
Pros:

La ubicación es magnífica, cómodo y amplio, el personal muy atento y amable. Súper recomendado

Cons:

La tele es pequeña

2026-03-01 • via Nuitee
J
Jose Manuel • family_with_children • es
10
2026-01-19 • via Nuitee
C
Cuendi Maria • couple • es
10
Corta,pero muy buena
Pros:

Todo,la verdad que volvería sin dudarlo,la recepcionista de lo mejor,muy amable.

Cons:

No hubo nada que no me gustara

2026-01-19 • via Nuitee
P
Pam • extended_group • us
9
2026-01-19 • via Nuitee
M
Marcelo • solo_traveller • es
10
2026-01-19 • via Nuitee
M
Maria José • couple • es
7
Cons:

Nunca había nadie en recepción, la entrada y salida lo llevaban los camareros..

2026-01-19 • via Nuitee
L
Luis • family_with_children • es
7
ESTANCIA SENCILLA
Cons:

FALTO UN ASCENSOR PARA UN SEGUNDO PISO

2026-01-19 • via Nuitee
H
Hudzenko • extended_group • ua
10
2026-01-19 • via Nuitee
C
Carlos • couple • es
10
Pros:

Un sitio tranquilo, céntrico y al lado de la catedral. Buenas luegares para comer en la misma plaza.

2026-01-19 • via Nuitee
A
AnAvery • solo_traveller • de
6
Pros:

The location was great. The door codes instead of keys or cards was convenient.

Cons:

I tried for 4 days to get a hold of the property with no response. I wanted to add an extra day to the stay. Then I asked to cancel and I still didn't get a reply. I found that frustrating. Ended up staying one night only. It was quite cold despite a portable heater in the bedroom. The bathroom windows had noch blind or curtain, so you could look into the restaurant/street while sitting on the toilet. Only option was to close the wooden shutters.

2026-01-01 • via Nuitee
D
David • couple • es
7
2025-12-14 • via Nuitee
A
Ana • couple • es
8
2025-12-10 • via Nuitee
J
Jose • extended_group • es
7
2025-12-03 • via Nuitee
I
Iglesias Barcia • solo_traveller • es
7
2025-12-02 • via Nuitee
J
Jone • couple • es
7
2025-12-02 • via Nuitee
A
Andrea • solo_traveller • es
6
2025-11-21 • via Nuitee
C
Chris • couple • es
7
2025-11-19 • via Nuitee
C
Carlos • couple • pt
7
2025-11-15 • via Nuitee
M
Maria • extended_group • se
10
2025-11-13 • via Nuitee
M
Manuel • couple • es
7
2025-11-13 • via Nuitee