Hacienda Valentina

Hotels
•
Independent
7 (3 reviews)
Fundadores de Playa del Carmen, mza 333 lote 02, Playa del Carmen, QROO, 77712 , Playa del Carmen , MX
52-9981474730

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Facilities

Carport
Free WiFi
Garden
Designated smoking area
Street parking
Wheelchair accessible
Front desk (limited hours)
Housekeeping on request
Mosquito nets
Banquet hall
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Review Highlights

Pros:
Nice property
Super friendly staff
Close to Xcaret
Cons:
Pillow comfort could be better
Shower water flow issues

Categories

Cleanliness
7.5
Guests had positive feedback on the cleanliness of the property.
Service
8
Staff friendliness was appreciated, but some guests mentioned issues with the water flow in the showers.
Location
8.3
The hotel's proximity to Xcaret was praised by guests.
Room Quality
7
Mixed feedback on room quality, with some concerns about pillow comfort and shower functionality.
Amenities
7.3
No specific mentions of amenities in the provided review.
Value for Money
5
No specific comments on value for money in the review.
Food and Beverage
5
No feedback on food and beverage services in the review.
Overall Experience
7.7
Overall, the hotel was considered okay by guests despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-11-30 14:14

Property Description

Discover a tropical oasis at Hacienda Valentina, where relaxation meets adventure.

Recreational Amenities: Dive into our stunning outdoor pool or unwind in our beautiful garden while soaking up the sun – perfect for a rejuvenating escape.

Comfortable Accommodations: Choose from our 10 well-appointed guestrooms, each featuring a private balcony allowing you to enjoy breathtaking views in privacy. Stay connected with complimentary wireless internet in every room.

Prime Location: Located just minutes from Playacar Beach and Xplor Theme Park, you'll be perfectly positioned to explore the best attractions of Playa del Carmen. Enjoy shopping, dining, and exhilarating adventures all within a short drive.

Don't miss out on your perfect getaway, book your stay at Hacienda Valentina today!

Important information:

  • Pool access available from 8:00 AM to 10:30 PM.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

7
Based on 3 reviews
Cleanliness: 7.5
Service: 8
Location: 8.3
Room Quality: 7
Amenities: 7.3
Value for Money: 5
Food and Beverage: 5
Overall Experience: 7.7
M
Mario
4
Pros:

The property is nice, the staff is super friendly, and its close to xcaret! The only thing that I would point out is that the pillows could be better, and the shower. The water flow shuts off after some time and it makes you have to turn back the knobs and turn it back on. Other than that, this hotel is okay.

2025-06-11 • via Nuitee
E
Erica
6
Pros:

Overall, this is a great budget-friendly place to stay in Playa del Carmen, away from all the business of the touristy areas. The pool and communal outdoor areas are really beautiful. The rooms are clean and comfortable. The communal kitchen is extremely handy especially when traveling with kids. We would definitely stay here again. A few things could have been improved. First, the link to the hotel's address in the confirmation email led us to a completely different location about 15 minutes away. I was able to find the correct address via Google, but it was irritating, and had we been traveling via taxi or public transport I would have been very annoyed at the additional cost/time to get to the correct spot. Second, while the neighborhood and hotel itself feel very safe and secure, we were bothered by the fact that we could not lock the sliding door to the balcony of our room. I hope the hotel will address this and fix the lock. Third, there were three of us on the reservation, but they only left us two towels. I couldn't find anyone working to ask for an extra towel or extra toilet paper. All relatively minor inconveniences, but there's definitely some room for improvement.

2025-02-24 • via Nuitee
G
Georgie • family
8
Pros:

This is a very cute hacienda. The grounds are really unique. It has a small cenote and a prayer space. The pool is in the center of a creatively decorated garden. We loved this hidden peaceful gem, and extended our stay!

2025-01-23 • via Nuitee