Pullman Hai Phong Grand Hotel

Hotels
•
Pullman Hotels and Resorts
9.5 (133 reviews)
No.12 Tran Phu Street Ly Thuong Kiet ward , Hai Phong , vn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Comfortable
Great Staff
Cons:
Occasional noise issues
Minor cleanliness concerns in some reviews

Categories

Cleanliness
9.39
Most reviews highlight the new and clean facilities.
Service
9.86
Exceptional service noted across multiple reviews.
Location
9.4
Great location mentioned in various reviews.
Room Quality
9.85
High-quality rooms with good facilities.
Amenities
9.38
Amenities were appreciated, though some suggestions for improvement were mentioned.
Value for Money
9.34
Good value for the service and quality provided.
Food and Beverage
8.89
Breakfast received praise, though some minor issues were noted.
Overall Experience
9.86
Consistently high ratings across all experiences and stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:16

Property Description

Luxurious Accommodation: Step into elegance with our air-conditioned rooms offering stunning city views, modern amenities, and comfortable bedding for a relaxing stay.

Diverse Dining Options: Indulge in a culinary journey at our restaurant, featuring a variety of cuisines including American, Cantonese, and Chinese. Special dietary requests can be accommodated with vegetarian, dairy-free, and vegan options.

Relaxation and Recreation: Unwind and rejuvenate in our outdoor swimming pool, fitness centre, sauna, and garden. Enjoy complimentary services such as airport transfers, a 24-hour front desk, kids' club, and free WiFi throughout the property.

Book now for an unforgettable experience at Pullman Hai Phong Grand Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for VND 924,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 133 reviews
Cleanliness: 9.39
Service: 9.86
Location: 9.4
Room Quality: 9.85
Amenities: 9.38
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.86
B
Brendan • couple • sg
10
2026-03-13 • via Nuitee
R
Robert • solo_traveller • vn
9
2026-03-13 • via Nuitee
J
Jui-Chieh • couple • vn
10
2026-03-12 • via Nuitee
D
DUC • extended_group • us
10
Very nice place to be at this beautiful hotel. Thank you for such wonderful traveling experience.
Pros:

A beautiful hotel at city central location, with great services and helpful hotel staff.

Thank You for a great stay. I will definitely want to stay here longer on the next visit(s).

Best regards

Cons:

None

2026-03-11 • via Nuitee
S
Sandra • couple • fr
10
Fantastique
Pros:

Tout ! Le personnel est professionnel et très très agréable un réel plaisir !
Fabuleux !

2026-03-09 • via Nuitee
T
Trang • couple • ca
8
Best hotel in Hai Phong
Pros:

Prestige location, very new hotel and facilities, bed is so comfortable, great city view at nigh time.

2026-03-09 • via Nuitee
H
Hoang • solo_traveller • gb
10
Only wanted to stay for one night but reception staff Phuong and Thu ha was lovely enough to upgrade my room due to my f
Pros:

High standards, professionalism, outstanding services

2026-03-01 • via Nuitee
H
Hưng • extended_group • vn
10
2026-02-27 • via Nuitee
M
meital naomi • couple • il
10
גן עדן שמלא בכל טוב
Pros:

פשוט גן עדן. נוף עוצר נשימה. חדרים מפנקים. צוות המלון שירותי ביותר. הריזורט שקט ושלו מלא בטבע. נקי ומטופח. הצוות בקבלה ובספא נעים מאוד!

Cons:

כלום

2026-02-24 • via Nuitee
T
Tuấn • family_with_children • vn
10
Thoai mai
Pros:

Vị trí thuận lợi, tam nhìn đẹp

2026-02-24 • via Nuitee
H
Hugh • solo_traveller • sg
10
2026-02-23 • via Nuitee
T
Thuy Tien • family_with_children • au
10
Pros:

I had a wonderful experience at Pullman Hai Phong. The service was truly impressive from start to finish. The staff were warm, attentive, and incredibly professional throughout our visit. A special thank you to Tho and Thao for truly going above and beyond to make our experience so memorable. I highly recommend Pullman Hai Phong and look forward to visiting again!

2026-02-13 • via Nuitee
N
Nghia • solo_traveller • vn
8
2026-01-28 • via Nuitee
N
Nghia • couple • vn
8
2026-01-28 • via Nuitee
S
Sang Soo • family_with_children • kr
9
2026-01-21 • via Nuitee
T
Trung • extended_group • vn
9
2026-01-19 • via Nuitee
S
Sylwia • family_with_children • pl
10
Pros:

Polecam, piękny i nowoczesny.

2026-01-18 • via Nuitee
A
Adeline • family_with_children • au
10
Incredible fit out in the very spacious rooms
Pros:

Incredible fitting the rooms.
Interconnecting room for our family.
Huge spacious rooms.

Cons:

Location. Nothing around there.
Needed to take Grabs everywhere.

2026-01-12 • via Nuitee
T
Trung • couple • vn
8
Tuyệt
Pros:

Sạch sẽ, thơm..!

Cons:

Giá cao

2026-01-08 • via Nuitee
G
Giang Ly • couple • ch
10
Amazing luxury hotel at reasonable price
Pros:

The hotel is top notch and perfect, luxurious , comfortable with an amazing breakfast. The room is huge and the bathroom with everything and huge

Cons:

Nothing- everything is perfect

2026-01-07 • via Nuitee