Grand Smokies Resort Lodge Pigeon Forge

Hotels
8.1 (5310 reviews)
2385 Parkway , Pigeon Forge , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Fax/photocopying
Non-smoking throughout
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Great location
Affordable
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
6.68
Several mentions of dirty rooms and filthy hallways, indicating significant issues.
Service
8.15
Mixed reviews on service; some staff were noted as rude, but others were friendly.
Location
9.69
Consistently mentioned as a great aspect, with good access to local attractions.
Room Quality
7.64
Reports of noise issues, dirty conditions, and some outdated rooms.
Amenities
8.67
Positive remarks on the pool and arcade, though some amenities were lacking.
Value for Money
9.13
Most reviews suggest that the stay was affordable, offering decent value.
Food and Beverage
6.18
Negative feedback regarding the breakfast experience and quality.
Overall Experience
8.65
Overall mixed experience with highlights and significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:38

Property Description

Indulge in Family Fun at Grand Smokies Resort Lodge

Exciting Amenities: Dive into fun at our indoor pool with a thrilling waterslide and a separate wading pool for the little ones, complete with a whimsical mushroom water feature.

Comfortable Accommodations: Relax in our non-smoking rooms equipped with modern conveniences like a flat-screen TV, microwave, and refrigerator. Upgrade to rooms with a balcony, spa bath, or kitchenette for added luxury.

Convenient Location: Explore nearby attractions such as the Titanic Museum and Parrot Mountain, with Hollywood Wax Museum just a short walk away. Enjoy easy access to shopping at Tanger Outlet and Gatlinburg city center.

Book your stay at Spirit of the Smokies Pigeon Forge now for a memorable family getaway!

Important information:

Guests must be at least 21 years or older to check-in.

Early check-in before 16:00 can be requested based upon availability on the day of check-in.

Late check-out until 12:00 can be requested based upon availability on the day of check-out.

Check-out after 12:00 will incur a charge for 1 full day.

At check-in, the property will place a hold on the credit card presented for the full amount of the stay. If a different form of payment is presented, the credit card hold may take up to 3 business days to be released.

Please note that the property does not accept reservations from local residents.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$10 per person per night when using an available cot.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 5310 reviews
Cleanliness: 6.68
Service: 8.15
Location: 9.69
Room Quality: 7.64
Amenities: 8.67
Value for Money: 9.13
Food and Beverage: 6.18
Overall Experience: 8.65
B
Barnard • family_with_children • us
7
2026-02-14 • via Nuitee
B
Barbara • family_with_children • us
10
Pros:

We love staying here. We always try and book here is We are coming to the Smoky Mtns.

2026-02-14 • via Nuitee
H
Hudgins • family_with_children • us
10
Pros:

Location, everything was clean

2026-02-13 • via Nuitee
R
Richard • couple • us
7
Pros:

Location

Cons:

The beds

2026-02-13 • via Nuitee
M
Melinda • family_with_children • us
10
2026-02-13 • via Nuitee
M
Misty • family_with_children • us
8
Good location and nice pool
Pros:

Loved the pool area

Cons:

No breakfast

2026-02-13 • via Nuitee
C
Crystal • family_with_children • us
8
Pros:

Everything

Cons:

Nothing

2026-02-12 • via Nuitee
T
Tamela • family_with_children • us
8
2026-02-08 • via Nuitee
P
Pat • family_with_children • us
7
2026-01-30 • via Nuitee
A
Abrielle • family_with_children • us
10
Book While You Can! Great experience!
Pros:

Everything. Game room, breakfast, location, shopping, there was always something to do.

Cons:

Didn't know we went on same weekend as Elvis conference...so that was kinda weird and super loud but otherwise it was fine.

2026-01-29 • via Nuitee
C
Christian • family_with_children • us
9
Cons:

We had to wait a few hours to check in because our room was not ready

2026-01-28 • via Nuitee
J
Jaimi • extended_group • us
10
Pros:

Late pool times. Great location.

2026-01-28 • via Nuitee
A
Amie • couple • us
10
2026-01-28 • via Nuitee
E
Ethan • family_with_children • us
5
2026-01-27 • via Nuitee
M
Margaret • family_with_children • us
10
The kids love the game room and pool
Pros:

Swimming pool and location

Cons:

It is a little dayed with very old comforters

2026-01-26 • via Nuitee
R
Richard • couple • us
5
When customers have questions during booking, answer them.
Pros:

Plenty of parking around the hotel, at least when the adjoining facilities were not open. Room was in good condition. Staff was friendly when checking in.

Cons:

At the time of booking, I asked about the pet policies. This was about a month in advance of my booking. I never got the information until the day before check in, which they told me the pricing for having pets. It was to late to cancel or find another room, so I had to pay it. Our pets got loud once and the hotel called around 8pm. But we had to put up with kids where running and yelling in the halls around 3am, thanks parents. The hotel room doors slam hard if you leave gravity to shut them.

2026-01-26 • via Nuitee
K
Knight • extended_group • us
10
2026-01-26 • via Nuitee
T
Thomas • family_with_children • us
8
2026-01-25 • via Nuitee
S
Sharon • family_with_children • us
9
2026-01-24 • via Nuitee
D
David • family_with_children • us
10
We had a great time
Pros:

The pool was amazing,my granddaughter loved the slide.The pool was very clean

Cons:

The rooms need a little more light and updated

2026-01-23 • via Nuitee