Swiss-Belexpress Cideng

Hotels
Swiss-Belexpress
8.4 (42 reviews)
No.58 Jalan Cideng Timur , Jakarta , id

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Dirty rooms
Unhelpful staff
Poor location accessibility

Categories

Cleanliness
7.04
Multiple reviews highlighted dirty rooms and stained sheets.
Service
9.51
Staff are generally described as friendly and helpful.
Location
9.05
Good location mentioned, but some concerns about accessibility.
Room Quality
8
Inconsistent room quality with reports of difficult door and glass wall issues.
Amenities
8.53
Room had many facilities as mentioned positively in reviews.
Value for Money
7.99
Some guests felt that the hotel did not provide value for the price.
Food and Beverage
8.54
Breakfast was described as good, though with room for improvement.
Overall Experience
8.51
Experience was pleasant overall, with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 21:28

Property Description

Convenient Location
Discover a prime location near Jakarta's top attractions, including the National Museum and Grand Indonesia.

Comfortable Rooms
Enjoy modern amenities such as air conditioning, free WiFi, and flat-screen TVs in our cozy rooms.

On-Site Dining
Indulge in delicious meals at our hotel restaurant, offering a variety of culinary delights.

Ready to experience the best of Jakarta? Book your stay at Swiss-Belexpress Cideng today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 42 reviews
Cleanliness: 7.04
Service: 9.51
Location: 9.05
Room Quality: 8
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 8.54
Overall Experience: 8.51
T
Tracey couple gb
9
2026-03-01 via Nuitee
R
RE extended_group nl
7
Pros:

De kamers zijn goed en schoon. Alleen kan geluidsisolatie beter worden aangebracht, verkeerslawaai van buiten hoor je te goed

Cons:

Restaurant is wat aan de oudere kant en kille uitstraling. Lobby is aan de kleine kant, er is nauwelijks wachtruimte met banken/sofa’s aanwezig

2026-02-26 via Nuitee
D
Dony couple id
8
Room is clean
Pros:

Clean and tidy

Cons:

No parking space, only fit 4 cars in front of hotel entrance (pls confirm hotel if they provide vallet parking). This is express hotel, suitable for short business stay

2026-02-09 via Nuitee
P
Paul couple at
8
Hotel bei dem Preis Leistung passt
Pros:

Das Zimmer war sehr geräumig, ruhig und gut klimatisiert. Bett bzw Matratze war für uns ideal - haben sehr gut geschlafen. Personal war überaus freundlich und hilfsbereit. Sehr gutes Frühstück. Wir würden das Hotel wieder buchen.

Cons:

Für Kaffeeliebhaber ist der Frühstückskaffe nicht besonders gelungen. Guten Kaffee gibt es nur gegen Aufpreis.

2026-01-24 via Nuitee
C
Caren couple de
7
2026-01-20 via Nuitee
H
Habib couple id
7
2026-01-20 via Nuitee
A
AHMAD MARZUKI couple my
8
2026-01-13 via Nuitee
W
Wahyu Yuli couple id
9
Pros:

Clean and staff very friendly

2026-01-08 via Nuitee
A
Adam Alrubai couple au
10
Pros:

All good and great services

Cons:

Nothing all good

2026-01-02 via Nuitee
A
Adam Alrubai solo_traveller au
10
2026-01-02 via Nuitee
A
Alfia Puji couple id
9
2025-12-28 via Nuitee
J
Janeth Mathias couple id
10
2025-12-24 via Nuitee
K
Khayri K H solo_traveller ps
1
Pros:

Nothing

Cons:

The staff took my room key but didn't give it to me. I already had a reservation and paid the security deposit, but it wasn't valid. They treated me with racism and in a very rude manner. I immediately contacted management, but it was no use. They informed me that the reservation had been canceled on their end. I contacted you to confirm whether the reservation was indeed canceled or not, and I spoke with you via chat. You told me you were waiting for a response from the hotel, and I am still waiting for my money and security deposit to be refunded.

2025-12-19 via Nuitee
A
Ahmed solo_traveller sa
10
Pros:

النظافه فقط

Cons:

موقع الفندق

2025-12-03 via Nuitee
O
Omar couple au
4
Bad and the stuff in the reciption unhelpful and I’m unhappy for the money I paid
Pros:

The location was great

Cons:

Tbh the stuff is very unhelpful the room was very dirty and unsafe , window lock was broken.

2025-11-29 via Nuitee
A
Abdulaziz solo_traveller sa
1
كانت سيئة بسبب الموقع وزحمة الشارع واصوات الدبابات
Pros:

ولاشي

Cons:

مكانة وايضاً حجم الغرفة ولايوجد دولايب للملابس

2025-11-26 via Nuitee
A
Abdul Rahman solo_traveller sa
4
2025-11-13 via Nuitee
T
Tharaka Lahiru solo_traveller it
6
Good but not good enough to swissbelexpress standards
Pros:

Nice location, friendly staff

Cons:

The door to my room was very hard to open and I had to go to the lobby to ask for help once. The card unlocks the door but it’s very tricky to open it.


The sheets and pillow covers were all stained showing that they hadn’t been replaced in a very long time (just washed).

The cleanliness of this place questions the standards of Swiss-Belexpress but I realized this is the express version.

Overall the hotel can be improved and not worth the amount I paid for a Swissbelhotel.

Not recommended for families

2025-11-09 via Nuitee
I
Indra couple ca
8
Besides the wet floor after shower, our stay is very pleasant.
Pros:

Staffs are super friendly and helpful. Room is clean and bed is comfortable.

Cons:

The glass wall at the shower only covers half of it so water splashes out resulting wet floor.

2025-11-04 via Nuitee
S
sho001 solo_traveller jp
9
ゆっくりできて良かった!
Pros:

とてもきれいに清掃されていました。
部屋も外からの音はかなり少なく静かに眠れました。
シャワーの水圧、水温ばっちりです!
朝食付きでしたがバイキング形式で朝6時からやっているのがありがたいです。味はまあまあです。
周りには多くはないですが、困らないくらいの数の飲食店があります。

Cons:

鉄道の駅からは少し離れているのでバスかタクシーになるので移動には渋滞の影響を受けることが多くなります。
(鉄道の最寄駅は1.5kmくらいなのでgrabでつなぐなり、歩いていくこともできます。)
部屋の窓がセキュリティ上、開けられないのが残念。少しでも開くと良かったですが。

2025-10-20 via Nuitee