Union Inn+

Hotels
9 (55 reviews)
A21-A25 Ngoc Chau Port Planning Area, Tuan Chau Ward , Ha Long , vn

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Nice location
Cons:
Noise from kitchen
Limited parking
Isolation from shops

Categories

Cleanliness
8.46
Clean room, but a few comments about the overall upkeep.
Service
9.43
Staff was good and provided assistance, including a discount for noise.
Location
8.97
Good location for public ferry access, though some found it a bit isolated.
Room Quality
8.92
Rooms are nicely decorated and spacious, but noise issues noted.
Amenities
8.45
No formal parking and some noise from kitchen; still decent.
Value for Money
9.41
Overall great experience, especially with the positive feedback on breakfast.
Food and Beverage
8.96
Breakfast was good, but some noted limited choices.
Overall Experience
9.43
General satisfaction, with specific praises for the experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:44

Property Description

Beachfront Bliss
Explore the beauty of Tuan Chau Beach with our private beach area and stunning sea views. Relax and unwind in paradise at Union Inn+.

Modern Amenities
Enjoy the convenience of air conditioning, flat-screen TV, and free WiFi in all guest rooms. Our hotel also offers room service and a 24-hour front desk for your comfort.

Exquisite Dining
Indulge in delicious meals at our on-site restaurant, or unwind with a drink at the bar. Wake up to a scrumptious à la carte breakfast during your stay.

Book now and experience the ultimate beach getaway at Union Inn+!

Important information:

This property will not accommodate hen, stag or similar parties.
Please inform Union Inn+ in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Location

Guest Reviews

9
Based on 55 reviews
Cleanliness: 8.46
Service: 9.43
Location: 8.97
Room Quality: 8.92
Amenities: 8.45
Value for Money: 9.41
Food and Beverage: 8.96
Overall Experience: 9.43
T
tracy
6
Pros:

Breakfast was good. Not a lot of choices. Understandable as the hotel was very slow

2025-11-08 via Nuitee
S
Sylvia
8
Pros:

Staff was good. Plenty of food for breakfast.

2025-10-29 via Nuitee
G
Gaz family_with_children gb
8
Pros:

The view and location

Cons:

Breaking not included.

2025-10-03 via Nuitee
M
mark couple au
8
Pros:

Nice room.
Nice breakfast served on level 2.
Quiet room, this time, still level 6 (room 601) but well away from the kitchen on level 7. There is a restaurant on level 7 but it wasn't operating when we were there.

Cons:

Lack of formal parking area.
You do get some early morning noise from the boats as they queue for refuelling at the station across the road from the hotel.

2025-10-03 via Nuitee
S
Slade extended_group au
10
2025-10-03 via Nuitee
M
mark couple au
5
Think about noise breakout.
Pros:

Mixed feelings about the place.
Newish hotel, nicely decorated.
We basically had the place to ourselves.
Nice breakfast.
Owner did apologise for the noise from the kitchen but it took two visits from me to the 7th floor to get this. He gave me a discount too. I would have left a 1 star review otherwise.
Location good for public ferry to Cat Ba and seaplane. Not too far for the cruise trip wharfs.

Cons:

We arrived in torrential rain. Had to park in the street to find the reception door - not obvious. Bike park was a tight space round the back of the hotel. No formal parking. The guard did very kindly find a tarp to put over the bike. Good man!
We were given a room on level 6. Due to the weather we stayed in the room most of the time. We soon found the room to be very noisy. We eventually found that the kitchen was on level 7. Chairs being dragged over the tiled floor. Kitchen racks metal clanking. In evening, the staff were having a drinking session in there too. So more noise. I do not recommend staying in any room on level 6, beyond room 605 (we had 610) to avoid noise from the kitchen. It starts again arrive 6am for breakfast too.

2025-10-03 via Nuitee
A
Annabelle couple fr
8
Pros:

L’emplacement est top et la chambre est très jolie

2025-09-16 via Nuitee
Đức family_with_children vn
10
Pros:

Clean room, Ha Long Bay view, close to Tuan Chau Port

Cons:

Too far from the center

2025-09-03 via Nuitee
T
Thao family_with_children vn
9
Nice
Pros:

Nice location

Cons:

Quite solitary

2025-09-02 via Nuitee
Сергей family_with_children ru
10
Pros:

Все было замечательно. Вид из номера изумительный. очень вкусные завтраки. все супер!!!

2025-08-29 via Nuitee
J
Jade extended_group fr
8
Pros:

Très belle chambre et hôtel

Cons:

Peu de commerces aux alentours

2025-08-18 via Nuitee
M
Maddalena family_with_children it
6
Pros:

The room was spacious and clean. Fine for one night but not a place we're to stay more than one day passing through. The location is not that great, in the middle of the harbour. No places where to go around, just decks

Cons:

The breakfast is not satisfying and poor, the venue is a little bit shabby. The staff is always on tik tok. Moreover, in the description is described a private access to the beach: there is no beach.

2025-08-17 via Nuitee
C
cristina extended_group it
6
Pros:

Camere così come nelle foto, struttura deserta forse a causa della bassa stagione . Molto comoda per prendere la crociera ma in un area poco servita

2025-08-16 via Nuitee
N
Nhung extended_group vn
9
2025-08-16 via Nuitee
B
Ben solo_traveller gb
10
Pros:

Everything was fantastic. Thankyou to all the staff. Breakfast was the bomb. Definitely will see you again. Infact il be bringing the wife in a week or 2

Cons:

I didn't like having to leave. Such a great place

2025-08-15 via Nuitee
L
Lilly-mai young couple gb
9
A really lovely new hotel
Pros:

The hotel is really modern, nicely decorated, and a nice view of the harbour. Good place to stay before/after a ha long bay cruise as its right next door to where they will pick you up from. The bedroom was really big, there was a smart TV in the room, the room had a nice view, amenities provided. Comfy beds. The staff were really lovely. Breakfast was good!

Cons:

The only complaint is that at the time of our stay, the on site restaurant was shut. We arrived just before dinner time and were very hungry, and given no prior notice of the restaurant not being open. There are no supermarkets nearby. There are a couple of restaurants, which are very local / limited menus. This was our only option for food for two nights, we tried two different places and both nights the food was terrible (that part is not the fault of the hotel) but people must be aware and plan accordingly.

2025-07-28 via Nuitee
N
Nguyễn family with young children vn
7
Good
2025-07-21 via Nuitee
Z
Zoe young couple tw
9
Superb
2025-07-05 via Nuitee
O
Olivia young couple au
10
Exceptional
2025-06-28 via Nuitee
T
Tyler young couple gb
10
Exceptional
2025-06-26 via Nuitee