Grand Westside Manila Bay

Hotels
8.6 (2195 reviews)
Bagong Nayong Pilipino, Westside City, Tambo, Paranaque City, Metro Manila, Philippines 1701 , Manila , ph

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Nice amenities
Great pool
Cons:
Musty smell
Noisy events
Limited transport options
Small storage in rooms

Categories

Cleanliness
7.74
Multiple reviews noted musty smells and dusty furniture, impacting the cleanliness perception.
Service
9.21
Many guests highlighted attentive and accommodating staff, particularly in addressing issues promptly.
Location
8.75
Convenient for airport access, though some mentioned limited transportation options.
Room Quality
8.2
Rooms reported as spacious and clean, but some issues with storage space.
Amenities
8.73
Facilities like the pool and sauna were positively mentioned, although some noted areas needed improvement.
Value for Money
8.69
General sentiment suggests reasonable value, especially with offered services and amenities.
Food and Beverage
8.24
Breakfast was praised but some found it just average and busy at peak times.
Overall Experience
9.21
Overall, many guests indicated satisfaction with their stay despite some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:03

Property Description

Luxurious Amenities
Indulge in our outdoor swimming pool, hot tub, and garden for a relaxing stay.

Convenient Services
Enjoy free WiFi, airport transfers, and room service for a hassle-free experience.

Prime Location
Close proximity to Mall of Asia Arena and SMX Convention Center for easy access to entertainment.

Book now for an unforgettable stay at Grand Westside Hotel in Manila.

Important information:

Breakfast-inclusive rates consist of breakfast for adults and children aged 0–5 years. Children aged 6–12 years will be charged only 50%, while 13 years and older will be subject to the standard rate.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 2195 reviews
Cleanliness: 7.74
Service: 9.21
Location: 8.75
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 9.21
M
Monja extended_group de
7
Es war praktisch, aber wir haben uns nicht wirklich wohl gefühlt.
Pros:

Das Hotel liegt sehr günstig, wenn man zum Flughafen möchte. Die Zimmer sind relativ klein, aber ausreichend für eine, max. zwei Nächte.

Cons:

Das Personal ist sehr überheblich und unfreundlich. Die Pagen am Concierge Thresen machen sich laut über Gäste lustig, die 5! Mitarbeiter an der Poolbar ignorieren Gäste, die etwas bestellen möchten. Wir kamen sehr spät, waren die einzigen, die eingecheckt haben, trotzdem stand unser Gepäck über 30 Minuten in der Lobby und drei Hotelpagen haben sich gelangweilt. Gegessen haben wir im Solaire - hier super nettes Personal, leckeres Essen, nur 10 Minuten zu Fuß entfernt.

2026-03-07 via Nuitee
G
Gregory couple ca
8
Good with some disappointments
Pros:

Everything except the cooperation and responsiveness of two of the reception staff.

2026-03-07 via Nuitee
R
ROSE couple ph
10
Excellent
Pros:

cleanliness and smells good
staff are very respectful

Cons:

room is small

2026-03-07 via Nuitee
M
Monika couple gb
10
2026-03-07 via Nuitee
T
Thomas family_with_children ph
7
2026-03-07 via Nuitee
K
Kitti extended_group hu
10
2026-03-07 via Nuitee
R
Richard couple de
9
Very convenient stay between flights.
Pros:

For a night in between flights quite convenient and comfortable. Big breakfast.
Be aware not to pay too much for a taxi from the airport.

Cons:

Nothing.

2026-03-07 via Nuitee
B
Bárbara couple ar
1
Weird massage service and horrible attention.
Pros:

Nothing.

Cons:

Our first experience at this hotel was wonderful, and we made sure to request a late check-out before booking again for our return trip, as we had to stay an extra night in Manila.

As soon as we arrived, we told the receptionist, who told us to call in the morning, which was annoying because we didn't know until the last minute whether we would be able to stay there or not until our flight. I called early and was told it wasn't possible. I asked why and was sent to the reception desk, where I was charged for the late check-out without any problems. I don't understand why they don't hire people who can speak English well. Communication is minimal, and they just want you to leave so they can attend to the next person.

We booked two massages because it was our last day in Manila, and it turns out that despite what it says here, the place DOES NOT HAVE A SPA, so we ended up having the massage in our room because we had already paid for it, with two ladies on top of us in our beds massaging us.
Very strange and uncomfortable. This hotel is a waste of money. There are better options, especially if you need help because no one will help you at all.

2026-03-07 via Nuitee
K
Kevin couple us
9
Pros:

Close to casino offered lots of tours

2026-03-07 via Nuitee
R
Robert extended_group de
8
Pros:

Alles ok

2026-03-07 via Nuitee
H
Hanna couple pl
9
Pros:

Dobra lokalizacja, przyjemny basen, wystrój wnętrz, możliwość otrzymania wczesnego śniadania nad ranem przy wyjeździe na lotnisko

Cons:

Czujnik dymu w pokoju, który co kilka sekund rozświetlał pokój uniemożliwiając komfortowy sen

2026-03-07 via Nuitee
E
Emma solo_traveller gb
8
Good location close to airport for overnight stay. Fabulous breakfast and all the comforts you need with friendly staff.
Pros:

Large hotel but very few people dining or in the bar. Pleasant restaurant and good menu. Followed our request for a high room and also have us one with a view. Breakfast was amazing with vast choice!

Cons:

The lighting in the bar was very bright and not welcoming. The smaller restaurant was quite cold, but we were the only ones in there.

2026-03-07 via Nuitee
M
Michiel couple nl
5
Prima
Pros:

Sportschool zag er goed uit, kamers ook in orde, schoon. Verder oogt het massaal en wat gedateerd. Ontbijt konden we ter plekke bijboeken voor 20 euro per persoon.

Cons:

Mooie zwembad op de foto’s op Booking heb ik niet gezien. Alleen een oud zwembad tussen de betonnen gebouwen in.

2026-03-07 via Nuitee
M
Matthew couple us
8
2026-03-07 via Nuitee
K
Kenneth couple au
9
Pros:

Large international range of choices however with the hotel being so large and the cafe area so large obtaining some items was hit and miss and hot items (other than egg station) were usually cold. Tea was awful as it was brewed in a large urn type and adding hot water did not improve the taste. Stick to the brewed coffee albeit also hit and miss.
Location was ok in proximity to airport however not much around the hotel such as bars and restraunts.

Cons:

Breakfast. No room in lobby most of the day as large groups were either arriving or departing and often occupied seating in bar area whilst waiting.

2026-03-07 via Nuitee
L
Larriemel Marie couple ph
10
2026-03-07 via Nuitee
K
Kathryn couple au
10
Beautiful hotel located close to the airport with a convenient free shuttle service. The facilities were excellent and e
Pros:

Free airport shuttle, quick check-in. Lovely pool, steam room & sauna. Bar next to the pool offering reasonable priced drinks & food. 7-11 close by.

Cons:

Too many kids in the pool area from 7am. However most were gone by around midday & only started to come back from around 3pm. No mini bar. No charge back to the room so you need either your cash or card with you at the pool area & bar, cafe & restaurant in the lobby. Fridge in room isn’t very cold.

2026-03-07 via Nuitee
E
Edelyn couple us
10
2026-03-06 via Nuitee
J
Jacquie couple gb
9
2026-03-06 via Nuitee
J
Johannes Josef couple at
7
Passable
Pros:

Lage in der Nähe des Flughafens

Cons:

Hatten ein Zimmer das mit einer Verbindungstür zu einem anderen Zimmer gehört hat und es war sehr laut von nebenan - auch die Feueralarmleuchte blitzte in der Nacht immer am Zimmerhimmel! Ungute Stimmung…

2026-03-06 via Nuitee