Cotswold Hotel

Really friendly staff, kept clean and painted although quite a bit of renovation needed. Could have benefited without guests (?) smoking joints outside the fire escape.
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The room was ok but the bed sheets were dirty. The shower was not clean

Very kind staff, I was able to check in until midnight and check out was very easy too

Worse place ive every stayed at was dirty depressing and uncomfortable. The bed was like a sofa bed that had parts messing and broken. The blinds parts where missing the window didnt close properly so had to use a towel to stop the draft as the bed was neara it. Theres marks on the floor tiles cracked. The bedding look like its seen better days pillow and duvet was flat. Didnt dare use the shower,left my shoes one all the time i was there. The room overall was depressing no pictures are colours. Walking to the room was dirty things on the floor even seen a peanut, headband. Will not be coming again.

Warning DO NOT STAY HERE got to my room no lights working! awful place dirty, extremely noisy!!!

Hotel was very tired and dated but ok

Cheap & cheerful

Great place to stay convenient for the theatre and music venues

Convenient & owner very friendly

The staff are lovely and the prices very good. Beds are always comfy😀

There is bed bug in this hotel, do not go there for anything.

Very comfy beds. I don’t usually like a soft bed, but these were nice. Bedding was soft and pillows not too bulky. Had a good sleep. And Amiee, on reception was delightful x

all the hotels i stayed in i say in at least 2 a month over five years and alot in hi class hotels never had any noise complaints or any other complaints all i ask for a room change as the room did`t have a window in room 5 i was told no as they was a window in the bathroom you dont sleep in the bathroom then through night i had tv on low as that help me to sleep and when i am awake i talk to myself as self i mean talking not shouting twice the manger knock on my door telling mee stop talking but not to turn the tv down i was not talking any lounder then the tv the wall are thin they are not soundproof as they make a double room in to two single to make more profit if i was loud then the tv was Loud the monger not once ask for tv to be turn down or off i am disabled were i alway have my disabled bus pas round my next were i saying unsafe i was wearing a rainbow hat and rainbow shoe laces and rainbow cardholder for bus pass when i checked it as it was gay pride week end that make me wounder in the morning they ask my to leave as they said i classed as a high risk with no refund i said no as i know i done nothing wrong and said issue is with them room not me and said change my room they lough and said no if you dont leave i will ring the police i said due that and they did when the police arrived as the police put me in the car plus wait for suitcase the manger was out side winding me up police give him a warning told him to move

Staff were great. For the price paid it was reasonable value.

Did the job for one night, great location ( easy walk to town centre and shops opposite hotel )

adequit for our one night stay

Up on arrival we were greeted with a friendly welcome.
However, once we entered the room it was a shock, it was extremely small. Also, in poor decorative condition.

The toilet & shower did not have doors, instead there was a curtain!
The bed was uncomfortable & because one side of the bed was pushed against the wall if you wanted to get out, you had to be careful not to bash your head on the small TV which was attached to the wall, at the end of the bed.
The lights over the bed & sink they were poorly fitted hence why they probably didn't work!
Only a small single wardrobe for 2 people.

The kettle could not be boiled on the shelf provided as the lead could not reach the plug.

The hotel appeared to house homeless residents. This would be ok if thats what this hotel is only used for. However, when the hotel is booking rooms for the general public then we should be made aware of their clientele.

Paying an extra £20 to park ontop of what we paid was disgusting. We could have stayed in a Premier inn!

Amazing showers. Comfortable beds. The staff are amazing & welcoming. Would stay again.

Basic but a cheap price and friendly service, so fine for a stay.

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