Presidente InterContinental Monterrey by IHG

Hotels
•
InterContinental Hotels & Resorts
9.2 (58 reviews)
Real San Agustín No. 301 , Monterrey , mx

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Cons:
Food and Beverage
Value for Money

Categories

Cleanliness
9.51
The cleanliness was noted as impeccable and highly praised by multiple reviewers.
Service
9.98
The service received positive remarks, especially for the accommodating staff and timely assistance.
Location
9.52
The location was described as excellent due to proximity to restaurants and shopping.
Room Quality
8.97
Room quality was generally good, although some mentioned issues with comfort.
Amenities
9
Amenities were positively mentioned, with a few suggestions for improvement.
Value for Money
8.46
Value for money received mixed sentiments due to some comments about prices being high.
Food and Beverage
8.51
Food quality at breakfast was criticized, noting limited options and service issues.
Overall Experience
9.68
Overall satisfaction was highlighted repeatedly, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:26

Property Description

Luxurious Amenities
With allergy-free rooms, a fitness centre, and a bar, indulge in top-notch amenities for a lavish stay.

Culinary Delights
Experience a delightful culinary journey with American, French, and Mexican cuisine options, including vegetarian and vegan choices.

Convenient Location
Situated near major attractions like MARCO Museum Monterrey and Macroplaza, explore the city with ease during your stay.

To book your stay at InterContinental Hotels Presidente Monterrey, an IHG Hotel, visit our website now!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Guest Reviews

9.2
Based on 58 reviews
Cleanliness: 9.51
Service: 9.98
Location: 9.52
Room Quality: 8.97
Amenities: 9
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 9.68
C
Carlos • solo_traveller • mx
10
Excelente servicio, instalaciones y ubicación
Pros:

Excelente ubicación e instalaciones.

Cons:

Nada, todo bien.

2026-03-18 • via Nuitee
R
Richard • solo_traveller • us
7
2026-03-17 • via Nuitee
J
Juan Manuel • couple • mx
7
muy buen lugar y servicio pero falto de logistia.
Pros:

limpieza e instalaciones

Cons:

El bar informa que se les acabo el licor que pedi proque haiban vendido mucho ese día. El horario del bar muy corto.

2026-03-02 • via Nuitee
M
Maria • couple • us
10
2026-03-01 • via Nuitee
Z
zaira • solo_traveller • it
5
Peccato che non hanno un team adeguato alla bellezza della struttura
Pros:

La struttura in generale

Cons:

Lo staff , poco preparato . Assegnato
Camera con forti rumori per lavori di ristrutturazione. Ho dovuto farmi cambiare camera.

2026-02-25 • via Nuitee
Y
Yemile • family_with_children • mx
10
Buen descanso y atención
Pros:

Personal muy amable, habitación. Unas quesadillas que me hicieron con champiñones cebollita y pimiento delis. Masaje. Cocineros y meseras y staff todos muy atentos.

Cons:

La fruta en el desayuno podria mejorar poner papaya dulce creo cuando había estaba como dura sin sabor. Horario de desayuno podrían alargarlohasta las 1130o 12

2026-01-22 • via Nuitee
D
David • solo_traveller • mx
9
2026-01-19 • via Nuitee
M
Manuel • couple • mx
10
2025-12-27 • via Nuitee
M
Maria • family_with_children • gt
8
Comodo, elegante, buenos restaurantes
Pros:

Buena ubicación al lado de un centro comercial y restaurantes

Cons:

El buffet de desayuno no es reducido y no hay tan buen servicio como otros hoteles similares.

2025-12-22 • via Nuitee
D
Daniel • family_with_children • mx
9
Pros:

La limpieza y la calidad de los cuartos

Cons:

El servicio del desayuno incluido, no habia coordinación entre los meseros y cocina

2025-12-19 • via Nuitee
W
Wendy • family_with_children • gt
10
Pros:

Hotel precioso, confortable, todo el personal súper amable, la limpieza impecable, las camas y almohadas deliciosas, cómodas, se duerme bien, no se escucha bulla de nada, recomendadísimo al 100%

2025-11-29 • via Nuitee
M
Mathieu • solo_traveller • fr
9
A faire et refaire !
Pros:

L'emplacement, l'accueil, les valets
Business Club pour bosser
Le Lounge au top pour les petits-déjeuner

Cons:

Le lit est très ferme, mais ça n'empêche pas de dormir. Disons que j'ai été surpris pour un hôtel de ce standing

2025-11-29 • via Nuitee
F
Flor • couple • mx
9
Edificio nuevo, habitación excelente, muy cómoda
Pros:

Instalaciones nuevas, la cama súper cómoda

Cons:

El restaurante para el desayuno muy pequeño, el domingo había un evento allí, todas las mesas acaparadas, fue muy incómodo porque no tuvieron en cuenta a los huéspedes, el ruido insoportable, ni mesa disponible encontramos y tuvimos que perseguir a los meseros para que nos atendieran. Este tipo de eventos deberían hacerlos en otro salón.

2025-11-24 • via Nuitee
E
Elsy • couple • mx
10
2025-11-16 • via Nuitee
D
Dirk • couple • be
9
2025-10-31 • via Nuitee
I
I HSIN • couple • mx
10
2025-10-24 • via Nuitee
F
Fernando • solo_traveller • mx
7
Cons:

Price is too high

2025-10-23 • via Nuitee
R
Rosanna • couple • us
10
2025-10-22 • via Nuitee
L
Luis • family_with_children • us
10
2025-10-20 • via Nuitee
E
Erika Luz • solo_traveller • mx
10
Amazing
Pros:

Everything great art , decoration the staff amazing the restraints the food the location everything

Cons:

The nose next to the hotel early there is a very expenses Irish d hook a lot of noise in the early morning

2025-10-19 • via Nuitee