Costa Elegante Hotel & Suites

Hotels
8.4 (210 reviews)
Calle Mariano Matamoros 10 , Puerto Peñasco , mx

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Tour desk
Non-smoking throughout
Private check-in/check-out
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Review Highlights

Pros:
Friendly staff
Clean premises
Good location
Cons:
Internet issues
Hard bed
Additional charges for damages

Categories

Cleanliness
8.29
Mostly clean with occasional complaints about fees related to cleanliness.
Service
8.86
Staff received high praise for friendliness and assistance.
Location
8.7
Good location close to attractions, with some noise from traffic.
Room Quality
8.25
Rooms clean but some issues with comfort, such as hard beds and noise.
Amenities
8.48
Good amenities overall, though lacking certain items like a mini refrigerator.
Value for Money
8.04
Concerns regarding additional charges may detract from perceived value.
Food and Beverage
7.69
Limited comments on food; no specific positives or negatives mentioned.
Overall Experience
8.86
Positive overall experience despite some complaints about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:36

Property Description

Costa Elegante HOTEL & SUITES offers a beachfront escape with an outdoor pool, free parking, and sea-view balconies. Luxurious Accommodation boasts flat-screen TVs, air conditioning, and premium toiletries. Convenient Amenities include room service, tour assistance, and free WiFi. Unwind and Explore nearby Mirador Beach or Bonita Beach for a memorable stay. Ready to experience paradise? Book your stay now at Costa Elegante HOTEL & SUITES.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 210 reviews
Cleanliness: 8.29
Service: 8.86
Location: 8.7
Room Quality: 8.25
Amenities: 8.48
Value for Money: 8.04
Food and Beverage: 7.69
Overall Experience: 8.86
H
Hicks • solo_traveller • us
10
2026-03-23 • via Nuitee
A
Alan Alexis • family_with_children • mx
10
2026-03-18 • via Nuitee
J
James • couple • us
5
Good except for the construction going on.
Pros:

the location is excellent. rooms with balconies are the best. Suites don't have balconies.

Cons:

Unfortunately, they were rushing to complete construction on the hotel while we were staying there. Lots of construction activity throughout the day. Pool and other amenities were not available. The rooms that were done, are very nice, but the majority of the hotel was being worked on. They did keep the noise and construction to only the working hours, which was nice for the nighttime. This should all be complete in the near future and the hotel would be top notch.

2026-03-01 • via Nuitee
P
Pamela • solo_traveller • us
7
Just be ok with being in a construction zone!
Pros:

Staff VERY nice! Easy access to beach. My room was great…bed comfy, and strong hot shower. Dog friendly…they even left special bowls for him on a stand!

Cons:

Well…the property was TOTALLY under construction! Pool unusable. Falling debris, jackhammers from 8-5. WiFi essentially did not work. I’m torn on my review, as all staff were great, as was my room. Just very weird to be in a construction zone!

2026-02-10 • via Nuitee
S
Scott • family_with_children • us
8
2026-02-08 • via Nuitee
J
Javier • family_with_children • us
10
2026-01-28 • via Nuitee
R
Rosa • couple • us
3
No regresaré a ese hotel 😒😠
Pros:

Todo está bien y muy limpio

Cons:

Pero la verdad es muy ridículo que me allán cobrado 7 dólares por una funda que se me manchó de comida

Y también que me allán cobrado $92 dolares con 46 centavos eso es ridículo ni que fuera un hotel de 5 estrellas no estoy de acuerdo lo que me cobraron eso es ridículo pero y con eso no volvería a hospedarme ahí de verdad estoy muy molesta por que también la vez pasada no me regresaron mi depósito a mi tarjeta de crédito que mal plan 😒😒😒😠 en la foto está lo que me cobraron por 2 noches y de 1 noche😒😠

2026-01-20 • via Nuitee
C
CASEY • couple • us
3
Was charged more for paying in cash which was told they prefer but didn’t meant the mark up for paying in cash. Beds wer
Pros:

Convince

Cons:

Super loud location

2026-01-20 • via Nuitee
M
MAGDALENO LEON • couple • mx
6
Nada diferente
Pros:

La ubicación y precio.

Cons:

Esta en remodelacion, pero ese no es el problema. Si no que esta sucio! Los trabajadores dejan sus cosas regadas y ni barren por donde uno debe pasar para subir.

2026-01-19 • via Nuitee
D
Damaris • solo_traveller • us
8
2026-01-19 • via Nuitee
E
Edwin • family_with_children • us
10
Good place to stay and would go back
Pros:

N/A

Cons:

I liked it

2026-01-19 • via Nuitee
Y
Yamilka • family_with_children • us
10
2026-01-19 • via Nuitee
R
Rosa Maria • couple • us
8
So nice room
Pros:

I like everything but only one thing is the no e have elevator 😎

Cons:

The people in front desk and housekeeping 😊

2026-01-19 • via Nuitee
M
Mia • couple • us
7
2026-01-19 • via Nuitee
L
Luwam • family_with_children • us
6
2026-01-19 • via Nuitee
C
Clayton • couple • us
10
I will definitely stay there again.
Pros:

The staff was very friendly and accommodating! Very clean rooms!

Cons:

Construction going on in the building very loud at times.

2026-01-19 • via Nuitee
S
Scott Mouritsen • couple • us
10
Great experience
Pros:

Staff very helpful to make us comfortable

Cons:

N/A

2026-01-18 • via Nuitee
K
Kaitlyn • couple • us
7
Cons:

It needs a refrigerator

2026-01-15 • via Nuitee
P
Ponder • family_with_children • us
6
2026-01-15 • via Nuitee
C
Charlene • couple • ca
8
2026-01-07 • via Nuitee